Contact CVS Customer Service


CVS Customer Service
Average rating:  
 5 reviews
 by Kelly

I have several complaints my first was I called customer service to complain how I was treated by one of manger at there store no one never called me back so I called customer service again to address the issue how I was treated still no one called back still.. next I called about loss of $25 of extra care bucks loss they transfer me three times kept me on hold them gave me all these numbers to called which kept me calling right back to them with different representative...... TERRIBLE

 by Howard AJAX

Pharmacy department on Quince Road in Memphis TN does not answer phone in an efficient manner. I was on hold for 30 minutes yesterday and 20 minutes today. And the person answered and put me on hold again poor poor poor service I think I will move all my wife’s prescription her name is Dorothy Ajax

 by Elizabeth kuhlman

Really disappointed in experience I use eliquis and back in 2017 I received a co pay card of $10. When I tried to use it in 2018 cvs in East Islip told me it was no good anymore. I tried again in 2019 and was told same thing. I called eliquis directly and they informed me the card is good for 2 years and I should have been paying only $10 a months and not $30. I bought this to the rep at the pharmacy and they said oh yeah I see the card on file but I can’t reimburse you for anything. I really think they should reimburse me for there error. I’m very disappointed in there reply

 by t/h

just stay away from maineville ohio cvs. that new blonde with glasses pharmacist is a control freak and wont fill c'2s until she makes you wait for 2 hours. she likes to make up fake "laws" and love to give sarcastic smiles as you recite the real laws to her face.

 by John Wilson
Good

Very good Service

Thanks

Contact CVS customer service phone numbers

Recently updated on January 3rd, 2024 at 06:24 am

CVS Phone Numbers and Emails

CVS customer care number:

1-800-746-7287

Help & Support:

1-800-746-7287

CVS Email:

customercare@cvs.com

How to Contact CVS TOLL-FREE 1-800 NUMBER

Below are the steps which show a demo of how to contact the CVS Customer Service

  • Thank you for calling CVS pharmacy for English please hold, for all other languages press 9.
  • For store location, phone numbers and hours say store information,
  • for the CVS rewards card and extra bucks say extra care,
  • or feedback about our stores say ‘store feedback’
  • or you can say CVS.com or ‘mobile support’ or say ‘more choices.’
    • More choices
    • For minute clinic locations say minute clinic,
    • to stop receiving automated prescriptions phone calls say calls, you can also say ‘health screening’, ‘gift cards’, and ‘prescription history, returned checks’ or online photo support.
    • To return to the main menu say main menu.

List of numbers for CVS Customer care and Reservations support:

CVS customer care number1-800-746-7287

Help & Support: 1-800-746-7287

CVS Contact Information

CVS Website:

www.cvs.com

CVS Help Center:

Visit contact page

CVS Live Chat:

Visit contact page

Corporate Office Address:

CVS

1 CVS Dr, Woonsocket

RI 02895

United States

Social Networks:

Facebook, Twitter, Instagram

CVS Hours:

7 days a week from 8:00 am – 9:00 pm

Executive Team

Here is the list of CVS Executive Team and Board of Director:

  • Karen S. Lynch: CEO / President
  • Helena Foulkes: Executive Vice President and President of CVS Pharmacy
  • Thomas Michael Moriarty: Executive VP, Chief Policy & External Affairs Officer and General Counsel
  • Brian A. Tilzer: Chief Digital Officer and Senior Vice President
  • Melissa A. Schulman: Senior Vice President of Government & Public Affairs
  • Colleen M. McIntosh Esq.: Senior Vice President and Corporate Secretary
  • Andrew J. Sussman M.D.: Executive Vice President, Associate Chief Medical Officer and President of Minuteclinic LLC
  • Scott Baker RPh: Head of Retail Operations and Executive Vice President
  • Nancy J. Gagliano M.D.: Senior Vice President and Chief Medical Officer of CVS Minuteclinic
  • Angela Patterson DNP, FNP.BC, NEA.BC: Chief Nurse Practitioner Officer of Minuteclinic and Vice President

CVS Application download

Android app download for CVS  

CVS IOS app download

About

CVS Pharmacy, Inc. is an American retail corporation. A subsidiary of CVS Health, it is headquartered in Woonsocket, Rhode Island. Originally named the Consumer Value Stores, it was founded in Lowell, Massachusetts in 1963.

CVS Services

For more than 50 years, CVS Pharmacy has offered customers the products and services they need to stay on their path to better health. In addition to our pharmacies, our stores feature on-trend beauty departments, healthier food options and a selection of general merchandise.

CVS Caremark offers pharmacy benefit management and prescription mail order services. Our industry-leading strategies help manage drug costs for members and clients.

Our SilverScript Medicare Part D plan has received a four-star rating from the Centers for Medicare and Medicaid and gives beneficiaries access to one of the broadest pharmacy networks in the U.S.

People Also Ask

Q: Where is CVS corporate office?

A: CVS corporate office is located at 1 CVS Drive, Woonsocket, Rhode Island 02895, United States

Q: How do I Contact CVS corporate office by phone Number?

A: CVS corporate office Contact Number is (401) 765-1500.

Q: Who is the CEO of CVS?

A: Karen S. Lynch is the CEO of CVS.

Q: CVS Customer service number?

A: CVS Customer service number is 1-800-746-7287.

Q: How many employees does CVS have?

A: CVS has 203,000 employees.

Got some questions? Or some suggestions about CVS Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read: Ritz Carlton Customer Service Phone Numbers

Also Read: CIBC Customer Service Phone Numbers

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CVS Customer Service
Average rating:  
 5 reviews
 by Kelly

I have several complaints my first was I called customer service to complain how I was treated by one of manger at there store no one never called me back so I called customer service again to address the issue how I was treated still no one called back still.. next I called about loss of $25 of extra care bucks loss they transfer me three times kept me on hold them gave me all these numbers to called which kept me calling right back to them with different representative...... TERRIBLE

 by Howard AJAX

Pharmacy department on Quince Road in Memphis TN does not answer phone in an efficient manner. I was on hold for 30 minutes yesterday and 20 minutes today. And the person answered and put me on hold again poor poor poor service I think I will move all my wife’s prescription her name is Dorothy Ajax

 by Elizabeth kuhlman

Really disappointed in experience I use eliquis and back in 2017 I received a co pay card of $10. When I tried to use it in 2018 cvs in East Islip told me it was no good anymore. I tried again in 2019 and was told same thing. I called eliquis directly and they informed me the card is good for 2 years and I should have been paying only $10 a months and not $30. I bought this to the rep at the pharmacy and they said oh yeah I see the card on file but I can’t reimburse you for anything. I really think they should reimburse me for there error. I’m very disappointed in there reply

 by t/h

just stay away from maineville ohio cvs. that new blonde with glasses pharmacist is a control freak and wont fill c'2s until she makes you wait for 2 hours. she likes to make up fake "laws" and love to give sarcastic smiles as you recite the real laws to her face.

 by John Wilson
Good

Very good Service

Thanks

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3 comments

  1. CVS, who has been my pharmacy for the last 17 years has stopped carrying the generic brand of Zanex, GREENSTONE. I’ve been told that CVS has a contract with one of the cheaper generic companies and that is why they are no longer able to get my scrip for 0.5 mg of GREENSTONE ZANEX every month. This controversy regarding the cheap, NO GOOD WHAT SO EVER OTHER GENERICS is all over the internet! Agoraphobics, or those with GAD NEED THIS MEDICINE!
    I don’t understand this practice at all. Is it all about money and not the loyal 17 YEAR CUSTOMERS who spend a small fortune every month on medications? Please help me understand this HORRIBLE PRACTICE or if this is the case!
    Kindest regards,
    MY WELL BEING DEPENDS ON THIS MEDICATION MANUFACTURED BY PHIZER (incorrect sp)!!

  2. Dear Sir/ Madam, I have been a customer of CVS for many years and I was treated very rudely today by store# 5232 manager Kentchell in Coconut Creek , FL. I bought some items 11/29 and I went back to exchange and she asked for my ID . I told her I will not give it for seven dollar because I am a victim of Identity theft and didn’t want my personal information out there. She talked to me in a rude manner and when I told her how rude she is and I am going to call the CEO,her reply was go right ahead. She has no customer service training. If you check under my telephone number 9545889799you will see how much I spent at CVS for medicine alone and I faithfully go to CVS twice per week..I am well know at the CVS on Wiles and Lyson in coconut Creek,FL.

  3. I am extremely disappointed in CVS. I purchased $18.55 worth of 360 Skin Care products (facial masks), and the products are terrible. They burned my skin and caused irritation. I attempted to return the products a couple of weeks later but CVS has discontinued the product and it is no longer in the system, and I was unable to exchange them for other products. I shop at CVS almost weekly, and this terrible customer service. Very unhappy customer!

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