Contact Verizon Fios Customer Service


Fios Customer Service
Average rating:  
 2 reviews
 by Jack

I want to review a Rep whose name was Mike at the Orange Plaza location in Middletown New York 10940. This man helped me tremendously with very little effort. He seemed very educated and comfortable with what he was doing and how he went about how he solved my issue. I would like to see more people like him.

 by Joseph Zappulla

I cannot believe that I can’t get my problems with Fios solved since last week
On Nov.3,2020! I have called almost everyday and spoke to customer service,
Even tried to contact the corporate office but to no avail. I have had the Fios triple bundle for many years with free lifetime DVR and I have had no real problems until now. I called customer service last week just to say my WiFi
Was slow and what I could do without changing my current package which
I was happy with. This salesman named “Fred” scammed me so badly
With a new package that took away everything that I had, charging me
More money with less channels no hbo no showtime no Tom or cinemoi
He was supposed to get back to me after he spoke to his supervisor and
Said he was sending a new router ,which I received but is still in the box
Because I am not doing anything until someone resolves this for me.
He sent me an email on Nov4th saying they would contact me at 11am.
Never hears from him agin. Did not know he changed my whole bundle
Without my knowledge. Spoke to so many other customer. Service reps who all
Wanted to sell me another package. All I want now is to return to my
Old bundle which had just been renewed on my last bill at$181.44
And get the same channels l previously had. I am a senior citizen and this
Is upsetting me terribly. I have all the names of people I
I spoke to who can’t seem to help me. I am not paying for a package that
I did not pick or even see what I was getting. After all my calls since Nov. 3rd
Trying to stop this, it went into effect on Nov. 9th, the same day he sent me
A copy of the package he put in for me. I couldn’t believe it. He removed.
My old package which I did not authorize him to do and charged over $200.
Please help I am not going to pay for something I don’t want !
Mrs,Joseph Zappulla
Acct #950-012-424-0001-28

Nov.

Contact Fios customer service phone numbers

Recently updated on January 16th, 2024 at 05:51 am

Verizon Fios Phone Numbers and Emails

Customer Service:

+1 (833) 837-4966

Enterprise/Public Sector – Federal:

+1 (877) 830-1626

Fios, Network and Phone (1-19 Employees):

(844) 915-2512

Fios, Network and Phone (100-500 Employees):

(888) 318-0057

Fios, Network and Phone (20-99 Employees):

(855) 972-5862

Mobile Phones and Plans:

(877) 465-0178

Public Safety:

(855) 440-1452

State and Local Government/Education:

(833) 363-1217

Verizon Fios Email:

Verizon Customer Serviceinfo@verizon.com

Service Centerservicecenter@verizon.com

Verizon Servicesverizon-services@verizon.com

Global Support: globalsupportservices@verizon.com

How to Contact Verizon Fios TOLL-FREE 1-800 NUMBER

Automated Phone Menu:

  • Welcome to Verizon Wireless
  • Starting with the area code please enter the Verizon Fios number you’re job concerning
  • If you’re not yet a client press pound
  • To become a new client or for support along with your prepaid device press one
  • Assistance with Verizon FiOS ancient telephone line home phone services or dsl high speed net press two
  • For facilitate with AN existing mobile data device press three
  • For collections notices or to make a payment on a disconnected Wireless account press four
  • To check the standing of your order or device recycling request press five
  • Other options press six
  • In order to route your decision we need your Verizon Fios mobile telephone number beginning with the
  • area code please enter the number you’re calling about
  • Starting with code, please enter the Verizon Fios number you’re job concerning.

List of numbers for Verizon Fios Customer care and support:

Customer Service: +1 (833) 837-4966

Verizon Fios Contact Information

Verizon Fios Website:

www.verizon.com

Verizon Fios Help Center:

Visit contact page

Verizon Fios Live Chat:

Visit contact page

Corporate Office Address:

Verizon Wireless

1 1 Verizon Pl, Alpharetta

GA 30004

United States

Social Networks:

FacebookTwitterInstagram

Verizon Fios Hours:

Monday – Friday: 7:00 am – 9:00 pm local time & Saturday – Sunday: 8:00 am – 9:00 pm local time.

Verizon Fios Executive Team

  • Hans Vestberg:Chairman and Chief Executive Officer
  • Sowmyanarayan Sampath (Sampath):Executive Vice President and CEO Verizon Consumer Group
  • Kyle Malady:Executive Vice President and CEO Verizon Business Group
  • Craig Silliman:Executive Vice President and President of Verizon Global Services
  • Samantha Hammock:Executive Vice President and Chief Human Resources Officer
  • James J. Gerace:Chief Communications Officer
  • Rose Stuckey Kirk:Chief Corporate Social Responsibility Officer
  • Rima Qureshi:Executive Vice President and Chief Strategy Officer
  • Joe Russo:Executive Vice President & President of Global Networks and Technology

Verizon Fios Application download

Android app download for Verizon Wireless

Verizon Fios IOS app download

About

Verizon Fios is a bundled Internet access, telephone, and television service provided by Verizon Communications that operates over a fiber optical network within the United States.

Verizon Fios Services

  • Unlimited 4G LTE data
  • Unlimited Talk & Text
  • DVD-quality streaming
  • Unlimited Mobile Hotspot (600kbps)
  • Verizon Up rewards
  • Military discount
  • beyond unlimited
  • Premium unlimited 4G LTE data
  • Unlimited Talk & Text
  • HD-quality streaming
  • Unlimited Mobile Hotspot
  • Verizon Up rewards
  • Military discount
  • Mexico & Canada included
  • Wireless phone services
  • Wireless home phone
  • Mobile Wi-Fi and broadband

People Also Ask

Q: Where is Verizon Fios corporate office?

A: Verizon Fios corporate office is located at 1 1 Verizon Pl, Alpharetta, GA 30004, United States.

Q: How do I Contact Verizon Fios corporate office by phone Number?

A: Verizon Fios corporate office Contact Number is +1 (678) 339-4000.

Q: Who is the CEO of Verizon Fios?

A: Hans Vestberg is the CEO of Verizon Fios.

Q: Verizon Fios Customer service number?

A: Verizon Fios Customer service number is +1 (833) 837-4966.

Got some questions? Or some suggestions about Verizon Fios Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

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Fios Customer Service
Average rating:  
 2 reviews
 by Jack

I want to review a Rep whose name was Mike at the Orange Plaza location in Middletown New York 10940. This man helped me tremendously with very little effort. He seemed very educated and comfortable with what he was doing and how he went about how he solved my issue. I would like to see more people like him.

 by Joseph Zappulla

I cannot believe that I can’t get my problems with Fios solved since last week
On Nov.3,2020! I have called almost everyday and spoke to customer service,
Even tried to contact the corporate office but to no avail. I have had the Fios triple bundle for many years with free lifetime DVR and I have had no real problems until now. I called customer service last week just to say my WiFi
Was slow and what I could do without changing my current package which
I was happy with. This salesman named “Fred” scammed me so badly
With a new package that took away everything that I had, charging me
More money with less channels no hbo no showtime no Tom or cinemoi
He was supposed to get back to me after he spoke to his supervisor and
Said he was sending a new router ,which I received but is still in the box
Because I am not doing anything until someone resolves this for me.
He sent me an email on Nov4th saying they would contact me at 11am.
Never hears from him agin. Did not know he changed my whole bundle
Without my knowledge. Spoke to so many other customer. Service reps who all
Wanted to sell me another package. All I want now is to return to my
Old bundle which had just been renewed on my last bill at$181.44
And get the same channels l previously had. I am a senior citizen and this
Is upsetting me terribly. I have all the names of people I
I spoke to who can’t seem to help me. I am not paying for a package that
I did not pick or even see what I was getting. After all my calls since Nov. 3rd
Trying to stop this, it went into effect on Nov. 9th, the same day he sent me
A copy of the package he put in for me. I couldn’t believe it. He removed.
My old package which I did not authorize him to do and charged over $200.
Please help I am not going to pay for something I don’t want !
Mrs,Joseph Zappulla
Acct #950-012-424-0001-28

Nov.

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One comment

  1. I want to know how to speak with someone in the United States. I don’t want to speak someone from the Philippines – I don’t live there I live in the US. From what I understood we could ask to speak with someone in the US and be transferred. I have just spent an hour calling every number I could find online. I kept getting the Philippines and was told I couldn’t be transferred it wasn’t possible and they didn’t know how. I would like someone to get back to me asap

Comments are closed.