Contact Macys Customer Service


Macys Customer Service
Average rating:  
 1 reviews
 by Nick

I bought my first designer purse end of August 2022. Around April 2023 the handles had split and were breaking. I reached out to Macy’s to see if there was anything that could be done since it had been a while since I purchased the purse. They were actually very nice and accommodating. They had me bring the purse back and gave me a full refund. I purchased another purse using the refund. I was quite impressed they did the refund considering I was over the 90-day return marker. Big round of applause for Macy’s. Pleasantly surprised.

Contact Macys customer service phone numbers

Recently updated on January 26th, 2024 at 05:37 am

Macys Phone Numbers and Emails

Credit Customer Service:

1.888.257.6757

Customer Service:

1-800-289-6229

International Customer Service:

+1 513.573.7912

Pay Bill By Phone:

1-888-431-6229

Toll free number:

1-513-579-7000

Macys Email:

customer.service@macys.com

How to Contact Macys TOLL FREE 1-800 NUMBER

  • Thanks for calling Macys, this call maybe monitored or recorded for quality purposes. So how can I help you today?
  • You can say reward zone,
  • store hours,
  • order status,
  • OK, I can look up your order with your order number.
  • If you need help finding it press the star key, otherwise go ahead and enter just the numbers from your order number.
  • If your order number starts with BBY01 just include the numbers after that.
  • computer repair statusor say more options
  • More options.
  • OK, let me transfer you to someone who will help you. Please wait.

List of numbers for Macys Customer care and support:

Macys customer care number: 1-800-289-6229

Support number: 1-800-289-6229

Executive Customer Relations:

Macy’s Contact Information

Macy’s Website:

www.macys.com

Macy’s Help Center:

Visit contact page

Macy’s Live Chat:

Visit contact page

Corporate Office Address:

Macy’s

151 W 34th St., New York

NY 10001

United States

Social Networks:

Facebook, Twitter, Instagram

Macy’s Hours:

7 days a week from 9:00 a.m. to 9:00 p.m. Sunday – 11am to 8pm

Executive Team

Here is the list of Macy’s Executive Team and Board of Director:

  • Jeff Gennette: Chairman & Chief Executive Officer
  • Adrian V. Mitchell: Chief Financial Officer
  • Bobby Amirshahi: Senior Vice President, Corporate Communications
  • Matt Baer: Chief Digital and Customer Officer
  • Nata Dvir: Chief Merchandising Officer
  • Elisa D. Garcia: Chief Legal Officer and Secretary
  • Danielle Kirgan: Chief Transformation and Human Resources Officer
  • Richard A. Lennox: Chief Brand Officer

Macys Application download

Android app download for Macys
Macys IOS app download

About

Macy’s (originally R. H. Macy & Co.) is an American department store chain founded in 1858 by Rowland Hussey Macy. It has been a sister brand to the Bloomingdale’s department store chain since being acquired by holding company Federated Department Stores in 1994, which renamed itself Macy’s, Inc. in 2007. It is the largest department store company by retail sales in the United States as of 2015.

Macys Services

  • PERSONAL SHOPPERS
  • THE BRIDAL SALON AT MACY’S
  • CORPORATE SALES
  • VISITOR SERVICES
  • CUSTOM SHOP AT HOME SERVICES
  • TRAVEL SERVICES

People Also Ask

Q: Where is Macy’s corporate office?

A: Macy’s corporate office is located at 151 W 34th St., New York, NY 10001, United States.

Q: How do I Contact Macy’s corporate office by phone Number?

A: Macy’s corporate office Contact Number is +1 212-695-4400.

Q: Who is the CEO of Macy’s?

A: Jeff Gennette is the CEO of Macy’s.

Q: Macy’s Customer service number?

A: Macy’s Customer service number is 1 (800) 289-6229.

Got some questions? Or some suggestions about Macys Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

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Macys Customer Service
Average rating:  
 1 reviews
 by Nick

I bought my first designer purse end of August 2022. Around April 2023 the handles had split and were breaking. I reached out to Macy’s to see if there was anything that could be done since it had been a while since I purchased the purse. They were actually very nice and accommodating. They had me bring the purse back and gave me a full refund. I purchased another purse using the refund. I was quite impressed they did the refund considering I was over the 90-day return marker. Big round of applause for Macy’s. Pleasantly surprised.

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