UPS Corporate Office Headquarters

UPS should not be doing business at all. You are transferred to an automated tree which does not help you. They continue to lose your package or damage it. You will not receive any help. This is not the way to conduct business.

They should have an options with no stars cause they don't even deserve that!. There was a package that was suppose to be delivered 2 day air. I call to find out where my package is they say its lost. I start an investigation no one seems to know anything. I have gotten transfer so many times. Its like this is a thing oh well we lost your package NEXT. This was a very important document. That can not be replace. UPS needs to be held accountable for this. This is not okay

Made a purchase via eBay. Twice the seller addressed the package to the wrong address. Twice UPS delivered to a non-existent address. Won't tell us where our packages went. Totally useful, rude, incompetent Customer Service staff, most of who are overseas. UPS is going down into the gutter. WHERE ARE MY PACKAGES? The seller addressed them incorrectly but UPS is delivering to my address in a city where the address doesn't exist. How can that be?

If I could give a minus 1 I would! I live in a co-op with 66 families. The agency has left signs all over stating that packages MUST BE DELIVERED TO APT DOOR.
The driver goes to the lobby & THROWS them on the floor, in the corner, on a table or under the table. I am sick & tired of my packages being STOLEN & not replaced because the shipper said it was delivered!! Right now there are about 20 - 25 pkgs sitting in the lobby alcove. We have an elevator - what is the problem? If packages are being paid for & we are given a tracking # to see where our pkg is, what good is it. Delivery drivers need to do the job correctly as we order with the "intention" that it will be delivered to US NOT THE LOBBY!!

the driver you have for zip code 75154 continues to throw my packages over a fence that is 20 ft from the road instead of driving in my driveway and leaving it by the door or knocking on the door, this is the worst display of integrity and professionalism. I have been assured in the past that this would not happen again. Once again this has happened!!!!!!!!!!!

Paid for 2nd day Air on the 5th day driver arrives at 7pm and tells me he has my house as a stop but doesn't have a package in his truck for me they must of put it on the wrong truck and gives me a phone number to call! Call the number and explain what her driver just told me and she tells me that she'll check and call me in a hour! 2 hours later I call back and same lady tells me that my package wasn't on any truck and must of got lost some where in the warehouse under a table or something that she would keep an eye out for it and call me if it appeared!!!!!! what kind of service is this that I paid for!!!!!

As a full time RVer due to state, national park closures over the concern for corona virus, i' m currently in a pay to park lot in Mesquite Nv. There are over 150 spaces here yet a UPS big rig insists on pulling into the spot next to mine at 2:30 or 3 A.M. And unhooking, waking both my wife and I. When confronted he remarked that " he was authorized to be here." As this lot is the ONLY place where I can be at this moment you would think he would have enough common courtesy. common decency, he!l common SENSE to move to one of the other 75 spots instead of right next to where we are sleeping. Being " authorized" to be here doesnt give him the right to be an idiot.

MY PACKAGES ARE NEVER DELIVERED. THE DRIVER ALWAYS TELL A LIE THAT THEY ATTEMPTED TO DELIVER BUT NEVER LEAVE A NOTE AND SOMEONE IS ALWAYS AT MY HOME. THIS HAS HAPPENED FIVE TIMES OR MORE. I AM FED UP!!!!!

Small Business owner. UPS has been delivering to my address for about 8 years. Had a package expedited from Ga. UPS failed to deliver it. Called customer service, First told package was on truck and would deliver last nite. Stayed open til 10 pm.. no package. They lie at every turn. Am going to request all my future shipment be on FedEx.