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Nov 13, 2018

by Keisha Conway on Panera Bread

Today my doctor ordered Panera for the clinic. We ordered at 11:00 to be delivered to clinic. We called Panera at 12:10 to inquire about our order and was told it was out for delivery. We called back at 1:17 and ask to speak with the manager. I spoke with a gentleman who said the manager was delivering the food and was present at our clinic. He also told me that our food had been remade to assure freshness and there would be no charge for order. He also stated they had added extra bread. At 1:41 I called back and ask for a manager, the same gentleman told me again that the delivery driver was at our clinic and couldn't find us. I told him again where we were located. I called back at 1:55...was hung up on before anyone spoke. Called again...was hung up on before anyone spoke. FINALLY AROUND 2:30 OUR FOOD ARRIVED! No extra bread and the doctor will be watching his card to see if charges are taken out. This Panera is located on 21st Ave. in Nashville TN.
This is not the first time we have had trouble with this Panera. It is always very late or the entire order is not delivered.

Nov 13, 2018

by Daniel Neych on Groupon Customer Service

I have been trying to get a refund on my order and no one seems to want to help

Nov 13, 2018

by Jayme on Red Robin Customer Service

Every time we do a take out order it’s always sitting at the register and it cold. I hate that I think they should keep it at the warmer until the customer comes or have a warmer at the register. Not happy!!!

Nov 13, 2018

by LaDonna Jones on Panera Bread

I enjoy eating at Panera Bread. We probably go 2x a week. My complaint with our store in North Port, Fl is that they have gone from our food being delivered to the table to now having to get up and get it at the counter when the device goes off.

It's not enough we have to scrape our plates like we're in a school cafeteria to picking our food up, self-service beverage, etc. We do everything ourselves and there is NO Customer service anymore.

Well, I refuse to do both. I'll pick up my food because I want to eat it but I am no longer removing the dishes to clear the table. You need to hire employees to take care of the dining room areas. McDonald's is delivering food to your table now for goodness sake!

The portions have gotten smaller and the prices continue to go up. The food is good that's why I keep going back.

Employees would like a tip but I don't see them doing anything above and beyond to receive it because there is no customer service with your guest.

Thank you.

Nov 13, 2018

by Priscilla on Boost mobile customer service

I have been a loyal customer of boost for many years now. I am absolutely disappointed and taken back by the lack of customer service and the amount of time to reconcile the situation. I have made numerous attempts in resolving this,with this email I'm also reaching out to Mr.Draper,the CEO of boost as well as any other social media and local media output I can find. In Hope's of not having to repeat my ordeal to yet another useless rep. Heres my story
On Sept 26 2018 my boyfriend and I went in to buy new phones we were discouraged in our choices and pursauded to purchase 2 samsung revise phones, our choices were one style 4 LG ,and an Iphone 6 ,we were also told that it would be cheaper to get new numbers and reset our service. We trusted the sales person ,thought since she had a job doing this she knew best. We r very unhappy with the performance of the samsung phones we tried to get refund,on day 3,after purchade,was told to give it 30 days and if still unhappy then we would be made happy, needless to say boost has a 7 day return policy, so that screwed us,our services have been very slow after being talked into a family plan with just 2 phone.! We were told to contact samsung,since return to store was elapsed (not our fault,we did as instructed) samsung has no reason to get involved the phones work just fine,so we have been bullied into 2 phones we HATE we have 2 new numbers that we didnt ask for, and our service is lacking for sure . I have been hung up on ,put in gold for several minutes,reps pretend to lose cell or not hear me and hang up. And a supervisor named Mike was supposed to contact me with a resolve and hasnt.. And to make this situation even better w were told by samsung that we have preowned rehabbed phones..SOLD TO US AT BRAND NEW PURCHASE PRICE , I'm usually a easy going person but when something isnt right it should be fixed ,and if this isnt common practice of boost mobile then I sure must be the most unluckiest people on the planet. All I want is to have a good phone that i actually choose,and service i can rely on for my company. Maybe this will reach the person maybe not. Until then im going on every social media platform with boost attached to it long with. CEOS AND VICE PREIDENTS. Someone has to correct this
***update**** still no response,zero contact ,still being shuffled to another senseless,unsuccessful futile attempt,by yet another incompetent, un AMERICAN ,boost rep,customer care,BOOST MOBILE IS NOT THE COMPANY I HAD THOUGHT, EXPECTED, OR HOPED IT WOULD BE. WE were bullied into phones,services,additional accessories that isnt even compatible with the junk phones we were persuaded into. We feel angry,confused,bullied,and fed up . As a long time ,multi year supporter of boost , i think i been duped and now everyone that should be responsible has weaseled out of accountability and to me thats rape,theft,misleading, false advertising, and selling merchandise that is 2nd hand,for brand new.THIS IS WRONG,AND I REFUSE TO ALLOW MYSELF TO BE VICTIMIZED BY FAULTY,POOR BUSINESS SKILLS LACK OF BASIC HUMAN MORALS. THIS HAS TO STOP .! I WANT WHAT I ASKED FOR, PAID FOR,AND HAVE BEEN PURSUING SINCE DAY 3 OF PURCHASE.

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