Contact American Eagle Customer Service


American Eagle Customer Service
Average rating:  
 4 reviews
 by Kenny

I have been wearing American Eagle jeans for 13 years and I don't plan on stopping. These jeans are durable and the sizing is inclusive. I am 5'10" and a size 18, jeans that are big and long enough can sometimes be hard to come by while still maintaining a stylish look. Thank you American Eagle.

 by Mark

I would give less stars if possible. After visiting your Annapolis Maryland location, with the intentions of buying a gift card for $250 my card was declined with plenty of money in the account. Untrained staff tried to run my card as credit as opposed to debit. The law states you cannot buy a gift card with a credit card but you can with the debit card American eagle obviously doesn’t train their staffers After visiting your Annapolis Maryland location, with the intentions of buying a gift card for $250 my card was declined with plenty of money in the account. Untrained staff tried to run my card as credit as opposed to debit. The law states you cannot buy a gift card with a credit card but you can with the debit card American eagle obviously doesn’t train their staff. Poor customer service at this location.

 by Margaret Latocha

Went into store to use a student discount I had acquired. First time it didn’t work and they had no motive to help beyond trying to scan it. I called corporate to try and get it fixed and see what I can do to ensure my discount is valid and they just said they can’t find it and I should try it but if it doesn’t work then it doesn’t.

 by Floyd

AE has made changes to their platform that has affected international customers, customer service has been very inefficient with zero intentions on actually helping. I was a customer for over 10 years and have been disappointed with their platform.

Contact American Eagle customer service phone numbers

Recently updated on February 14th, 2024 at 06:45 am

American Eagle Phone Numbers and Emails

Customer Service:

1 (888) 232-4535

AEO Rewards Customer Service:

1-800-340-0532

Aerie Product Customer Service:

1-800-807-3783

AEO Credit CARDS Customer Service:

1-800-843-0875

AEO Visa Credit Card:

1-866-913-6765

American Eagle Email:

customerservice@am-eagle.com

How to Contact American Eagle TOLL-FREE 1-800 NUMBER

List of numbers for American Eagle Customer care and support:

American Eagle customer care number:1 (888) 232-4535

Support number: 1 (888) 232-4535

American Eagle Contact Information

American Eagle Website:

www.ae.com/us/en

American Eagle Help Center:

Visit contact page

American Eagle Live Chat:

Visit contact page

Corporate Office Address:

American Eagle

77 Hot Metal St, Pittsburgh

PA 15203

United States

Social Networks:

FacebookTwitterInstagram

American Eagle Hours:

24/7

Executive Team

Here is the list of American Eagle Executive Team and Board of Director:

  • Jay Schottenstein: Executive Chairman of the Board and Chief Executive Officer
  • Jennifer Foyle: President, Executive Creative Director – AE & Aerie
  • Marisa Baldwin: Executive Vice President, Chief Human Resources Officer
  • Sarah Clarke: Executive Vice President – Chief Supply Chain Officer
  • Mike Mathias: Executive Vice President, Chief Financial Officer
  • Valerie van Ogtrop: Executive Vice President – Brand Operations

American Eagle Application download

Android app download for American Eagle

American Eagle IOS app download

About

American Eagle Outfitters, Inc. is an American clothing and accessories retailer headquartered at SouthSide Works in Pittsburgh, Pennsylvania. It was founded in 1977 by brothers Jerry and Mark Silverman as a subsidiary of Retail Ventures, Inc., a company that also owned and operated Silverman’s Menswear.

American Eagle Services

  • Charges
  • Payments
  • Shopping
  • Refunds
  • Emergency Service
  • Parking

People Also Ask

Q: Where is American Eagle corporate office?

A: American Eagle corporate office is located at 77 Hot Metal St, Pittsburgh, PA 15203, United States.

Q: How do I Contact American Eagle corporate office by phone Number?

A: American Eagle corporate office Contact Number is +1 (412) 432-3300.

Q: American Eagle Customer service number?

A: American Eagle Customer service number is 1 (888) 232-4535.

Q: Who is the CEO of American Eagle?

A: Jay Schottenstein is the CEO of American Eagle.

Got some questions? Or some suggestions about American Eagle Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

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American Eagle Customer Service
Average rating:  
 4 reviews
 by Kenny

I have been wearing American Eagle jeans for 13 years and I don't plan on stopping. These jeans are durable and the sizing is inclusive. I am 5'10" and a size 18, jeans that are big and long enough can sometimes be hard to come by while still maintaining a stylish look. Thank you American Eagle.

 by Mark

I would give less stars if possible. After visiting your Annapolis Maryland location, with the intentions of buying a gift card for $250 my card was declined with plenty of money in the account. Untrained staff tried to run my card as credit as opposed to debit. The law states you cannot buy a gift card with a credit card but you can with the debit card American eagle obviously doesn’t train their staffers After visiting your Annapolis Maryland location, with the intentions of buying a gift card for $250 my card was declined with plenty of money in the account. Untrained staff tried to run my card as credit as opposed to debit. The law states you cannot buy a gift card with a credit card but you can with the debit card American eagle obviously doesn’t train their staff. Poor customer service at this location.

 by Margaret Latocha

Went into store to use a student discount I had acquired. First time it didn’t work and they had no motive to help beyond trying to scan it. I called corporate to try and get it fixed and see what I can do to ensure my discount is valid and they just said they can’t find it and I should try it but if it doesn’t work then it doesn’t.

 by Floyd

AE has made changes to their platform that has affected international customers, customer service has been very inefficient with zero intentions on actually helping. I was a customer for over 10 years and have been disappointed with their platform.

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