Belk Help Pages

Recently updated on December 21st, 2023 at 05:44 am

Belk Help Pages is the best option when trying to contact Belk customer service. You can contact via Belk Customer FAQ, Forum, and Online Help.

Contact Belk Help @

Navigate to If you have a problem with Belk services like a track an order, payment, delivery or any another help, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Belk Customers searching for

  • Payment
  • Track Order
  • Cancel order
  • Change order
  • Shipping Information
  • Returns & Refunds
  • Pickup & Delivery
  • Complaint

Contacting Belk Help Pages

This is the official customer support page of Belk, which contains different options for contacting them about a variety of issues.

If you are looking for Belk’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Belk directly by calling their customer service number at 1 (980) 447-5442.

Belk Frequently Asked Questions

What is Belk’s return policy?

For returns made with an order summary form/packing slip within 180 days of purchase, they will refund the full purchase price to your original form of payment. For returns without an order summary form/packing slip or after 180 days of purchase, we will refund the lowest sale price offered in the last 30 days, credited to your Belk Rewards Card or a Belk gift card.

How do I unsubscribe from Belk’s email marketing?

When you receive an email from Belk, there is an unsubscribe option at the bottom. Click on this to be excluded from further email promotions.

When can I pick up my order?

As soon as you have received an email confirming your order is ready for pick up.

Who can I contact if I have additional questions?

Please visit Customer Service online to begin a live chat with a customer service representative, or call at 1 (980) 447-5442.

What is Belk Bucks?

Belk Bucks is a coupon program that allows you to earn discount coupons for use in stores or online at You can earn a $15 off $75 Belk Bucks coupon with a minimum $75 qualifying purchase before tax & Shipping. Belk Bucks are not cash.

Can I return a gift card for a refund?

Belk gift cards are not returnable, but they never expire.

What if I lose my Gift Card?

Your Belk Gift Card has cash value and should be safeguarded as such. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on Belk’s records.

Belk Head Office Contact Number

Corporate Head office address of Belk:

2801 W Tyvola Rd, Charlotte, NC 28217, United States

For any general inquiries, please contact Belk head office number: +1 (704) 357-1000.

Other Ways to Contact Belk

Belk Phone Number
Belk Customer Service
Live Chat support of Belk
Belk Email Support
Belk All Contacts

Belk Customer Reviews

Average rating:  
 1 reviews
 by Jack on Belk

I have been shopping with the Belk store of Lake City, SC for quite sometime. I was introduced to the Estee Lauder brand last year and have been in love ever since. I was using Aloette for about 4 years prior and lost contact with my rep. So upon mentioning that I was proactive about my skin care, I just felt swooped away! I get regular calls about sales and promotions and get asked about my satisfaction with my recent purchases when I make additional purchases. If there is ever a problem the staff always puts their best effort in correcting any issues and making sure they make it right.

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