FPL Help Pages is the best option when trying to contact FPL customer service. You can contact via FPL Customer FAQ, Forum, and Online Help.
Contact FPL Help @ fpl.com/support/contact.html
Navigate to https://www.fpl.com/support/faq.html. If you have a problem with FPL services or claim at FPL, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that FPL Customers searching for
- Payment Due
- Power Outage
- Cancel Service
- Change Service
Contacting FPL Help Pages
This is the official customer support page of FPL, which contains different options for contacting them about a variety of issues.
If you are looking for FPL’s best customer help page or faq or forum, this is the best entry point.
FPL Frequently Asked Questions
How do I report a power outage?
You can report a new outage or check the status of a previously reported outage using our simple online tool or by phoning our toll-free number 1-800-4OUTAGE (1-800-468-8243). You’ll be asked to provide some information concerning the location of the outage and will also have the ability to choose whether to receive upgrade calls regarding restoration.
How do I pay my bill with a credit card?
They associate with Western Union® Speedpay® to deliver a simple way to pay your invoice using your debit or credit card.
See the Western Union Speedpay site or call 1-800-979-3967. Obey the instructions to get your payment (a convenience fee will apply).
Get a confirmation number immediately to maintain for your records. Payment is posted within moments to your FPL account.
What is FPL Budget Billing®?
FPL Budget Billing is an app that gives you more predictable electric bills by day out your energy costs within the year so that you pay about precisely the exact same amount every month. Benefits include:
- No longer bill fluctuations during weeks of hot or cold weather
- Simpler to manage monthly expenses
- It’s free and you only pay for the actual power you use
Can I view past bills or statements online?
Yes, if you’re enrolled in FPL eBill, you have the ability to view up to 24 months of history online. Follow these steps:
- Log into FPL.com
- Go to your Account Summary page
- Click View Bill
- Select previous bill month
Why am I having trouble changing my transfer order on FPL.com?
You may be having trouble because your new account number is not automatically added to a FPL.com User ID. To accomplish this, follow these steps:
- Log into your account on FPL.com.
- Under Account Information on righthand side of the page, click Select/Add/Delete Accounts.
- Next, click the Add Accounts link and follow the instructions.
How do I register on FPL.com?
In order to register on FPL.com, you will need:
- A valid email address
- Your FPL account number
- The last four digits of the Social Security, Social Insurance or Tax ID number associated with the account
User IDs must:
Be a valid email address
Passwords are case sensitive and must: Be 8 to 25 characters in length
Have at least one letter and one number, Not include spaces or special characters (- & / # , etc.)
Do I have to accept a Smart Meter?
Smart meters deliver significant customer benefits and are now the standard meter used by Florida Power & Light Company. If you prefer to get a non-standard meter installed in your house or business, but you have a decision.