LADWP Help Pages

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Phone Number : 1-800-342-5397

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LADWP Help Pages is the best option when trying to contact LADWP customer service. You can contact via LADWP Customer FAQ, Forum, and Online Help.

Contact LADWP Help @

Navigate to If you have a problem with LADWP services like a Billing/Account Issues, Turn On, Turn Off, and Transfer Service Requests, Power Outage / Water Trouble, Payments or any another help, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that LADWP Customers searching for

  • Billing/Account Issues
  • Turn On, Turn Off, and Transfer Service Requests
  • Power Outage / Water Trouble
  • Website Issues
  • Payments
  • Complaint

Contacting LADWP Help Pages

This is the official customer support page of LADWP, which contains different options for contacting them about a variety of issues.

If you are looking for LADWP’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact LADWP directly by calling their customer service number at 1-800-342-5397.

LADWP Frequently Asked Questions

Why was my bill delayed?

Some common reasons:

  • A meter read was obtained which was inconsistent with the historical usage (too high or too low)
  • A change in the type of service
  • Account is being reviewed due to multiple estimated bills
  • A meter replacement

What is LADWP’s billing frequency?

Residential and Multi-Residential service customers are billed on a bi-monthly cycle. For new customers, the first bill may cover a period of more than or less than 60 days.

How do I report a power outage or water trouble?

To report a problem with your electric or water service, contact the LADWP Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397); representatives are available 24/7 to assist.

What is my Account Number?

You can locate your 10-digit Account Number on the front page of your bill. You can also request it online, by phone 1-800-DIAL-DWP (1-800-342-5397), or in person (visit any of our LADWP Customer Service Centers).

Other Ways to Contact LADWP

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