Contact Safelink Wireless Customer Service


Safelink Wireless Customer Service
Average rating:  
 6 reviews
 by David

Very good customer service by Safelink Wireless. I like it.

 by Rose Helen Woods

I just wanted to know , how do we get our free minutes and when do we get them?

 by s Leonard

If I could put a zero star I would because this company is the worst. I have been trying to get my 81 year old mothers minutes put on her phone. I had to fill out her application and sent it in before a certain time and I did. I sent it to KY by Priority Mail with a tracking number to have my proof it was sent and delivered to the correct address since I can see by the GPS tracking where it was delivered. Yes it was delivered to the correct address and now when I call which is not in the US but in the Philippines they tell me they have not received her application. I know for a fact everything was completed (I have copies) and delivered to where it needed to be. This company sucks.

 by Audrey Chelette

I have been trying for several months to get my phone re-activated. I have sent numerous copies of my proof. I am told that they are not legible. My food stamp card is printed on a blue and yellow background with black lettering. I have lightened it as much as I can. These copies are much better than the original one I sent. I do not understand their problem.

 by eddie adams

safe link wireless is the worst phone service I have ever had, they refused to replace my phone even after they troubleshot the phone and saw it was not working. all the ustomers service people did was lie to me every time I talk to them

 by g jeter

after safelink phone refused to advance or allow me to answer I figured it was time to call after 3 days this was a waste of my time the 2 employees I spoke with were condescending to say the least so after an hour (60 minutes) and especially after being informed they don't provide replacements I instantly resolved to have entire service/phone CANCELLED a phone I can't use is no help to me phone is now in garbage I will NEVER attempt to request service with safelink/tracphone BEWARE OF THIS ENTIRE ENTITY

Contact Safelink Wireless customer service phone numbers

Recently updated on December 12th, 2023 at 06:02 am

Safelink Wireless Phone Numbers and Emails

Customer service:

+1 (800) 378-1684

Enrollment and Plan Changes Support:

1-800-Safelink (723-3546)

For Technical Support ONLY:

+1 (800) 378-1684

Safelink Wireless Email:

sl.corpresolutionteam@safelinkwireless.com

How to Contact Safelink Wireless TOLL FREE 1-800 NUMBER

Below are the steps which show a demo of how to contact the Safelink Wireless Customer Service

  • Thank you for calling AT&T. If you are calling about TV, internet home or cell phone service, press or say one.
  • If you are calling for business services, press or say two.
  • To place a new order for TV, internet, home or cell phone service, press or say one
  • I’ll need to check to make sure our service can be provided in your area. Please enter or say your five-digit zip-code.
  • Thank you for calling AT&T, please hold while we transfer your call to the next available agent. We value you as a customer, thank you for your patience. This call may be monitored or recorded for quality assurance.
  • Hey, thank you for calling AT&T my name is XXXXXXXX, to who am I speaking with? (live person)
    to check the status of your order, press or say two.
  • To make changes to or move your existing service, press or say three.
  • For more options, such as technical support in billing, press or say four.

List of numbers for Safelink Wireless Customer care and support

Safelink Wireless customer care number: +1 (800) 378-1684

Support number: +1 (800) 378-1684

Safelink Wireless Contact Information

Safelink Wireless Website:

https://www.safelinkwireless.com/en/

Safelink Wireless Help Center:

Visit contact page

Safelink Wireless Live Chat:

Visit contact page

Corporate Office Address:

Safelink Wireless

9700 NW 112th Ave, Medley

FL 33178

United States

Social Networks:

Facebook , Twitter, Instagram

Safelink Wireless Hours:

Monday to Saturday, 8:00 am to 10:00 pm EST

Safelink Wireless Executive Team

Here is the list of Safelink Wireless Executive Team and Board of Director:

  • Carlos Slim

Safelink Wireless Application download

Android app download for Safelink Wireless

Safelink Wireless IOS app download

About

SafeLink Wireless provides a free cell phone and a limited number of voice minutes each month for low-income-eligible families (one per family) who do not use Lifeline services offered by any other phone or wireless company. It is funded through the Universal Service Fund but is only operational in a limited number of states. It is similar to the Lifeline and LinkUp government-subsidized service for home telephones.

Safelink Wireless Services

  • Submit Documentation
  • Re-Certify
  • Check Enrollment Status
  • Add/Buy Minutes
  • Upgrade My Phone
  • Reprint My Application
  • Update My Info
  • Service Cacelation

People Also Ask

Q: Where is Safelink Wireless corporate office?

A: Safelink Wireless corporate office is located at 9700 NW 112th Ave, Medley, FL 33178, United States.

Q: How do I Contact Safelink Wireless corporate office by phone Number?

A: Safelink Wireless corporate office Contact Number is +1 (800) 378-1684.

Q: Safelink Wireless Customer service number?

A: Safelink Wireless Customer service number is +1 (800) 378-1684.

Got some questions? Or some suggestions about Safelink Wireless Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

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Also Read: Ritz Carlton Customer Service Phone Numbers

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Safelink Wireless Customer Service
Average rating:  
 6 reviews
 by David

Very good customer service by Safelink Wireless. I like it.

 by Rose Helen Woods

I just wanted to know , how do we get our free minutes and when do we get them?

 by s Leonard

If I could put a zero star I would because this company is the worst. I have been trying to get my 81 year old mothers minutes put on her phone. I had to fill out her application and sent it in before a certain time and I did. I sent it to KY by Priority Mail with a tracking number to have my proof it was sent and delivered to the correct address since I can see by the GPS tracking where it was delivered. Yes it was delivered to the correct address and now when I call which is not in the US but in the Philippines they tell me they have not received her application. I know for a fact everything was completed (I have copies) and delivered to where it needed to be. This company sucks.

 by Audrey Chelette

I have been trying for several months to get my phone re-activated. I have sent numerous copies of my proof. I am told that they are not legible. My food stamp card is printed on a blue and yellow background with black lettering. I have lightened it as much as I can. These copies are much better than the original one I sent. I do not understand their problem.

 by eddie adams

safe link wireless is the worst phone service I have ever had, they refused to replace my phone even after they troubleshot the phone and saw it was not working. all the ustomers service people did was lie to me every time I talk to them

 by g jeter

after safelink phone refused to advance or allow me to answer I figured it was time to call after 3 days this was a waste of my time the 2 employees I spoke with were condescending to say the least so after an hour (60 minutes) and especially after being informed they don't provide replacements I instantly resolved to have entire service/phone CANCELLED a phone I can't use is no help to me phone is now in garbage I will NEVER attempt to request service with safelink/tracphone BEWARE OF THIS ENTIRE ENTITY

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4 comments

  1. safelink wireless is worst phone service I have had to deal with. they refuse to replace my phone even after I told they it was not working. all the customer service people do is lie to me

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