Contact CenturyLink Customer Service


CenturyLink Customer Service
Average rating:  
 3 reviews
 by Nick

I moved to a new construction house and it’s been 1 month sense I haven’t had internet. Every time I call they just keep saying idk we don’t know when your internet will be installed. I’m completely over it I work from home & have 5 kids this is ridiculous and embarrassing for their company that not one person knows what’s going on

 by Ellen L.Tate

no good review for 3 months I have disputed the high increase in my rates..today I ended up onMessages. finally they messaged me my monthly bills...none were the same each month and steady rise..cant budget that..at 86 and a low income senior..I will not pay for the last increase..send ck..last 3 months of$124.29..minus increase you added..11/25/19 my year contract is up..I will cancel..I will on the computer every time century link tries to pull another customer I will post my dissatisfaction..the final post on messanfer gave a run down of my bills..go that enjoy..none matched..my account #476665577..Ellen L. Tate

 by Troy Bolick

We have been trying to get phone service for our 90 year old mother who just moved in her new house located at 4222 Hight Road. They gave us a phone number 919-603-3884, Account #3079456824. It took a month to get someone out here to look at the resident. When they came, they signed off they had completed the service, nothing was connected. When we called back they told us our service had to be put in a repair since your service man said he had completed the service, which he had not. Carole Bolick called 800-788-3600 and talked to someone who said they would be out July 5th, they also said they would follow up and ensure it was completed. No one showed up. It is now July 8th and when Carole called the number again, they said our order had been put on hold and it would be another month - Aug 9th before they could get someone out here. Someone at Century Link did not do their job properly and our 90 year mother is the one who must suffer for Century Link incompetence. Century Link gets zero stars for customer service and providing service for their customers whom they seem not to care about.

Contact CenturyLink customer service phone numbers

Recently updated on January 13th, 2024 at 06:15 am

CenturyLink Phone Numbers and Emails

Toll-Free Number:

+1 (800) 244-1111

CenturyLink ON:

(866) 872-0238

Customer Advocacy:

(318) 388-9800

Portal Support, Activations and Wholesale Repair:

(877) 453-8353

Technology Solutions:

(888) 638-6771

Transfer, Disconnect or Cancel Service:

(800) 201-4099

For Residential Customers:

(800) 366-8201

For Small Business Customers:

(877) 365-0045

CenturyLink Email:

talktous@centurylink.com

How to Contact CenturyLink TOLL FREE 1-800 NUMBER

Below are the steps which show a demo of how to contact the CenturyLink Customer Service

  • Thank you for calling CenturyLink. If you are calling about TV, internet home or cell phone service, press or say one.
  • If you are calling for business services, press or say two.
  • To place a new order for TV, internet, home or cell phone service, press or say one
  • I’ll need to check to make sure our service can be provided in your area. Please enter or say your five-digit zip-code.
  • Thank you for calling CenturyLink, please hold while we transfer your call to the next available agent. We value you as a customer, thank you for your patience. This call may be monitored or recorded for quality assurance.
  • Hey, thank you for calling CenturyLink my name is XXXXXXXX, to who am I speaking with? (live person)
    to check the status of your order, press or say two.
  • To make changes to or move your existing service, press or say three.
  • For more options, such as technical support in billing, press or say four.

List of numbers for CenturyLink Customer care and support:

CenturyLink customer care number: +1 (800) 244-1111

Support number: +1 (800) 244-1111

CenturyLink Contact Information

CenturyLink Website:

www.centurylink.com

CenturyLink Help Center:

Visit contact page

CenturyLink Live Chat:

Visit contact page

Corporate Office Address:

CenturyLink

100 Centurylink Dr, Monroe

LA 71203

United States

Social Networks:

FacebookTwitter, Instagram

CenturyLink Hours:

7 days a week: 24 Hours Open

Executive Team

Here is the list of CenturyLink Executive Team and Board of Director:

  • Jeffrey Storey: CEO / President
  • Stacey Goff: Executive VP, General Counsel, Chief Administrative Officer & Secretary
  • Dean Douglas: Executive Vice President of North America Enterprise
  • Todd C. Schafer: Senior Vice President of Business Service Delivery & Operations
  • David D. Cole: Executive VP, Controller & Assistant Secretary
  • Edward Morche: President of Strategic Enterprise & Government Markets
  • Erich Sanchack: Senior Vice President of IT Solutions & New Market Development
  • Gaurav Chand: Executive Vice President of Marketing
  • Kevin McCarter: President of Eastern Region
  • Lisa Miller: President of Wholesale, Indirect Channels & Alliances
  • Shaun Andrews: Executive Vice President of Product Management

CenturyLink Application download

Android app download for CenturyLink

CenturyLink IOS app download

About

The CenturyLink is a telecommunications company that offers various products like Internet, television, and voice services. It’s based in Monroe, Louisiana, and is currently one of the largest companies in the United States. If you’ve been using CenturyLink’s services for quite some time and are thinking of switching to another provider, then you can cancel or disconnect your CenturyLink service.

CenturyLink Services

  • Place Service
  • Cancel Service
  • Refund
  • Complaints

People Also Ask

Q: Where is CenturyLink corporate office?

A: CenturyLink corporate office is located at 100 Centurylink Dr, Monroe, LA 71203, United States.

Q: How do I Contact CenturyLink corporate office by phone Number?

A: CenturyLink corporate office Contact Number is +1 (800) 244-1111.

Q: Who is the CEO of CenturyLink?

A: Jeffrey Storey is the CEO of CenturyLink.

Q: CenturyLink Customer service number?

A: CenturyLink Customer service number is +1 (800) 244-1111.

Got some questions? Or some suggestions about CenturyLink Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

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CenturyLink Customer Service
Average rating:  
 3 reviews
 by Nick

I moved to a new construction house and it’s been 1 month sense I haven’t had internet. Every time I call they just keep saying idk we don’t know when your internet will be installed. I’m completely over it I work from home & have 5 kids this is ridiculous and embarrassing for their company that not one person knows what’s going on

 by Ellen L.Tate

no good review for 3 months I have disputed the high increase in my rates..today I ended up onMessages. finally they messaged me my monthly bills...none were the same each month and steady rise..cant budget that..at 86 and a low income senior..I will not pay for the last increase..send ck..last 3 months of$124.29..minus increase you added..11/25/19 my year contract is up..I will cancel..I will on the computer every time century link tries to pull another customer I will post my dissatisfaction..the final post on messanfer gave a run down of my bills..go that enjoy..none matched..my account #476665577..Ellen L. Tate

 by Troy Bolick

We have been trying to get phone service for our 90 year old mother who just moved in her new house located at 4222 Hight Road. They gave us a phone number 919-603-3884, Account #3079456824. It took a month to get someone out here to look at the resident. When they came, they signed off they had completed the service, nothing was connected. When we called back they told us our service had to be put in a repair since your service man said he had completed the service, which he had not. Carole Bolick called 800-788-3600 and talked to someone who said they would be out July 5th, they also said they would follow up and ensure it was completed. No one showed up. It is now July 8th and when Carole called the number again, they said our order had been put on hold and it would be another month - Aug 9th before they could get someone out here. Someone at Century Link did not do their job properly and our 90 year mother is the one who must suffer for Century Link incompetence. Century Link gets zero stars for customer service and providing service for their customers whom they seem not to care about.

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