Allstate Insurance Corporate Office and Headquarters


Tips for contacting & calling Allstate Insurance quicker, tips for sloving issues & customer reviews
Allstate Insurance
Average rating:  
 2 reviews
 by Marilyn Creech-Harris

The Allstate Corporation

Tom Wilson, President, Chair and Chief Executive Officer

2775 Sanders Rd, Ste F7

Northbrook, IL 60062

RE: Allstate Motor Club

July 26, 2020



Dear Mr. Wilson,

I have been a member of the Allstate Motor Club according to your company’s records since 2016. I decided to become a member of your plan because at the time I thought it was more affordable and attractive offer than AAA. So, I decided to give your Motor Club a try.

Since being a member, I have been able to use my plan and have had the opportunity to have peace of mind during times of distress because my vehicle was not reliable, and one cannot preplan events. However, this week July 20, 2020, I received a letter stating that as of July 10, 2020 I will no longer be able to have access to your services.

For many years now I have had the roadside assistance labeled in my phone as “my man,” you see as a single female, roadside assistance in times of distress is the only thing a girl can count on. Now, you are taking my only sense of security away from me in times of distress.

It was stated that I am being dismissed from my membership plan due to needing and using your services 28 times in 4 years; however, your letter states you do not have a specified number required, yet you just “choose” to terminate my membership? Exactly, what is the requirements to need roadside assistance, premonitions, brand new vehicles or loads of cash? I am uncertain of what would make a person qualified to use or need your services other than being in distress and having a disabled vehicle for whatever reasons.

I find it very appalling to be dismissed because I needed your services too much? Am I being discriminated against because I drive an older and more mechanically challenged vehicle (s)? Maybe your company should purchase me another vehicle that meets the standards of what would qualify to be a member of your Motor Club since my vehicle does not meet the standards for “distress.”

I find it even more appalling that you would state that customers can have “peace of mind” by using your services, yet you have decided to take away mine by canceling my services? This is false advertisement! You are discriminating against your customers that may be having transportation and financial challenges, because if we were all driving Porsche, Lamborghini, and Rolls Royce, you would not have a job because we know those drivers DO NOT USE YOUR MEMBERSHIP!

So, I do not wish to have my services terminated nor my monies returned. When I was not needing your services for all those months you did not give me a credit for what I could have use but did not. If you need to change your premiums for my services then you need to discover a way to do that but, canceling my services because I need you more is an insult!

Find a way to make it work, and if I decide that your options are not financially feasible for me then I will walk away, but I have been a faithful customer since 2016 and now you want to cancel my services because I drive a mechanically challenged vehicle and that is the business you are in, ludicrous!

Thank you for your assistance and I look forward to my new premium information. And please forward this to whomever if your VP of Roadside Assistance!



Best regards, faithful customer,

Marilyn Creech-Harris

Member id# 338816164

 by Melanie Pace

Poor communication, been told 4 different outcomes how a claim is handled.

Was giving 2 different claim numbers in the beginning on a auto accident so been treated like crap on an auto accident that wasnt my husband's fault.

Very sad excuse for an insurance co. Wouldnt reccomend

Contact Allstate Insurance customer service phone numbers

Phone Number : 1-877-810-2920

Email : -

Business Hours: 8am - 5pm

Website : https://www.allstate.com/

Corporate Head office: 2775 Sanders Rd. Northbrook, IL 60062, United States

Allstate Insurance Corporate Office and Headquarters address

The Allstate Corporation is the one of the largest insurance providers in the United States and the largest that is publicly held. The company also has personal lines insurance operations in Canada. Allstate was founded in 1931 as part of Sears, Roebuck and Co., and was spun off in 1993. The company has had its headquarters in Northfield Township, Illinois, near Northbrook since 1967. Its current advertising campaign, in use since 2004, asks, “Are you in good hands?” The corporate spokesperson is Dennis Haysbert. The details of Allstate Insurance corporate office and headquarters address will help you to know more about Allstate Insurance service.

 

Allstate Insurance Headquarters Corporate Address

Below is the headquarters address of Allstate Insurance corporate office

Allstate Insurance Corporate Office
StateImpact – NPR

Allstate Insurance Corporate Address 

Northfield Township, Illinois, United States

You can address any correspondence to the Allstate Insurance headquarters to:

2775 Sanders Rd.
Northbrook,
IL 60062,
United States

Allstate Insurance Headquarters Phone Number

The Allstate Insurance corporate office phone number is (847) 402-5000.
For customer services, you can call: 1-800-255-7828 (1-800-ALLSTATE) and for sales support, call: 1-800-877-8973.

 

Allstate Insurance Corporate office email

No email id of Allstate Insurance has been found, you can contact via following contact form

Contact form

 

Allstate Insurance Customer service

Allstate Insurance customer service number: 1-800-255-7828 (1-800-ALLSTATE)
Recurring Credit Card Pay Plan: 1-800-901-1732.
Electronic Check: 1-800-901-1732.
Catastrophe Response and Claims: 1-800-54-Storm (1-800-547-8676)
Glass Inusrance: call 1-800-626-4527.
Homeowners Insurance Questions: 1-800-255-7828
Flood Insurance: (800) 527-2634
Commercial Mortgage: (800) 729-3005

 

How to contact or complain to Allstate Insurance Corporate?

Allstate Insurance Customer Service team is available on 1-800-255-7828 (1-800-ALLSTATE) and 1-800-877-8973. Lines are open 7 days a week from 8:00 am – 5:00 pm So you can submit your complaint easily.

 

Executive Team.

Thomas J. Wilson: CEO, President, Chairperson
Steven E. Shebik: CEO, Vice Chair, Allstate Life Insurance Company
Brian Bohaty: Executive vice president, Corporate Business Transformation
Don Civgin: President, Allstate Service Businesses
John Dugenske: President, Executive Vp, Chief Investment, Allstate Investments, Corporate Strategy Officer
Mary Jane Fortin: President, Allstate Financial Businesses
Suren Gupta: Executive Vp, Allstate Technology, Strategic Ventures
Harriet Harty: Executive vice president, Executive Vp, Human Resources
Guy Hill: Executive Vp, Management, Product Integration
Susan L. Lees: Executive Vp, General counsel
Katherine Mabe: Executive vice president, Allstate Brand Distribution
Jess Merten: Executive vice president, Chief risk officer
Julie Parsons: Executive vice president, Product Operations
David Prendergast: President, East Territory
Mario Rizzo: Executive vice president, CFO
Ken Rosen: Executive vice president, Chief Claims Officer
Glenn Shapiro: President, Allstate Personal Lines
Steven P Sorenson: Executive vice president, Allstate Brand Op

 

Allstate Insurance Corporate customer service reviews

Feel free to share your experiences, praise or complaints about Allstate Insurance corporate service by using below form.

Sources

https://www.allstate.com/

https://en.wikipedia.org/wiki/Allstate

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Allstate Insurance
Average rating:  
 2 reviews
 by Marilyn Creech-Harris

The Allstate Corporation

Tom Wilson, President, Chair and Chief Executive Officer

2775 Sanders Rd, Ste F7

Northbrook, IL 60062

RE: Allstate Motor Club

July 26, 2020



Dear Mr. Wilson,

I have been a member of the Allstate Motor Club according to your company’s records since 2016. I decided to become a member of your plan because at the time I thought it was more affordable and attractive offer than AAA. So, I decided to give your Motor Club a try.

Since being a member, I have been able to use my plan and have had the opportunity to have peace of mind during times of distress because my vehicle was not reliable, and one cannot preplan events. However, this week July 20, 2020, I received a letter stating that as of July 10, 2020 I will no longer be able to have access to your services.

For many years now I have had the roadside assistance labeled in my phone as “my man,” you see as a single female, roadside assistance in times of distress is the only thing a girl can count on. Now, you are taking my only sense of security away from me in times of distress.

It was stated that I am being dismissed from my membership plan due to needing and using your services 28 times in 4 years; however, your letter states you do not have a specified number required, yet you just “choose” to terminate my membership? Exactly, what is the requirements to need roadside assistance, premonitions, brand new vehicles or loads of cash? I am uncertain of what would make a person qualified to use or need your services other than being in distress and having a disabled vehicle for whatever reasons.

I find it very appalling to be dismissed because I needed your services too much? Am I being discriminated against because I drive an older and more mechanically challenged vehicle (s)? Maybe your company should purchase me another vehicle that meets the standards of what would qualify to be a member of your Motor Club since my vehicle does not meet the standards for “distress.”

I find it even more appalling that you would state that customers can have “peace of mind” by using your services, yet you have decided to take away mine by canceling my services? This is false advertisement! You are discriminating against your customers that may be having transportation and financial challenges, because if we were all driving Porsche, Lamborghini, and Rolls Royce, you would not have a job because we know those drivers DO NOT USE YOUR MEMBERSHIP!

So, I do not wish to have my services terminated nor my monies returned. When I was not needing your services for all those months you did not give me a credit for what I could have use but did not. If you need to change your premiums for my services then you need to discover a way to do that but, canceling my services because I need you more is an insult!

Find a way to make it work, and if I decide that your options are not financially feasible for me then I will walk away, but I have been a faithful customer since 2016 and now you want to cancel my services because I drive a mechanically challenged vehicle and that is the business you are in, ludicrous!

Thank you for your assistance and I look forward to my new premium information. And please forward this to whomever if your VP of Roadside Assistance!



Best regards, faithful customer,

Marilyn Creech-Harris

Member id# 338816164

 by Melanie Pace

Poor communication, been told 4 different outcomes how a claim is handled.

Was giving 2 different claim numbers in the beginning on a auto accident so been treated like crap on an auto accident that wasnt my husband's fault.

Very sad excuse for an insurance co. Wouldnt reccomend

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