BJS Help Pages is the best option when trying to contact BJS customer service. You can contact via BJS Customer FAQ, Forum, and Online Help.
Contact BJS Help @ BJS.com/us/en/help
Navigate to BJS.com/us/en/help. If you have a problem with BJS services like a shipping, returns or any another help, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that BJS Customers searching for
- Account Access
- Payment
- Complaint
- Shipping
- Returns
- Track Order
- Cancel Order
Contacting BJS Help Pages
This is the official customer support page of BJS, which contains different options for contacting them about a variety of issues.
If you are looking for BJS’s best customer help page or FAQ or forum, this is the best entry point.
If that doesn’t work, contact BJS directly by calling their customer service number at (800)-257-2582.
Contact Through Social Media, Website & App
If you want to get any information about BJS services, order & payment related issues or any other help, Try using social media to contact BJS. Go to their Twitter, YouTube or official Website, and click on the “message” button.
- BJS Twitter Support
- BJS Facebook Support
- Website Support
- BJS IOS App
- BJS Android App
- Chat Support of BJS
- BJS Pinterest Support
BJS Live Chat Support
Live chat support is one of the fastest ways to contact BJS. Using BJS live chat support, speed up the conversation and get a better result.
BJS Frequently Asked Questions
Can I use ApplePay on BJs.com?
Yes! You can now pay with ApplePay on BJs.com. To use it, you must be running the defined Device OS and Safari Browsers versions by Apple.
•iOS devices running iOS 11 or later
•Safari 11 on Mac devices running macOS 10.13 or later.
Why was my BJs.com order cancelled?
We strive to ensure your orders are fulfilled on time and complete. However, there are several reasons why your BJs.com online order may have been cancelled:
•A cancellation request was requested
•Your product(s) may have unexpectedly gone out of stock, in which case BJs.com will automatically cancel your order.
•If we have been unable to verify payment information or obtain credit authorization for your order, for your security and protection your order may have been cancelled.
Can I have my BJs.com order shipped to a BJ’s Club?
BJ’s Inner Circle® and BJ’s Perks Rewards® Members can place orders on BJs.com and pick them up at their local Club – as long as that Club carries the item, and it is in stock. This is called BJ’s Free Pick Up Today service.
However, online-only items, or items not in stock at your local Club, can still be purchased online at BJs.com, but they must be delivered to the Member’s house or business – they cannot be shipped to a Club for pickup.
Can I pay with a gift card on BJs.com?
Yes! Members can now buy AND pay with gift cards on BJs.com! In addition to plastic gift cards, Members can buy and redeem digital gift cards (e-gift cards).
Both plastic and digital gift cards can be used to make purchases on BJs.com and in-Club. Limit of two BJ’s gift cards can be used per transaction per Member on BJs.com.
How do I contact BJS customer service?
Schedule: Monday – Friday, 9AM – 7PM E.T., Saturday, 9AM – 6PM E.T. and Sunday, 12NOON – 6PM E.T.
Telephone
Monday – Friday, 9AM – 7PM E.T., Saturday, 9AM – 6PM E.T. and Sunday, 12NOON – 6PM E.T.
What payment options does BJS have?
The following payment methods are available:
- MasterCard
- Visa
- BJ’s Gift Cards
- American Express
- MasterPass
- Discover
- Paypal
- Apple Pay
- Japanese Credit Bureau
Other Ways to Contact BJS
BJS All Contacts
BJS Phone Number
Live Chat support of BJS
BJS Customer Service