BJS Help Page

Recently updated on December 16th, 2023 at 06:15 am

BJS Help Pages is the best option when trying to contact BJS customer service. You can contact via BJS Customer FAQ, Forum, and Online Help.

Contact BJS Help @

Navigate to If you have a problem with BJS services like a shipping, returns or any another help, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that BJS Customers searching for

  • Account Access
  • Payment
  • Complaint
  • Shipping
  • Returns
  • Track Order
  • Cancel Order

Contacting BJS Help Pages

This is the official customer support page of BJS, which contains different options for contacting them about a variety of issues.

If you are looking for BJS’s best customer help page or FAQ or forum, this is the best entry point.

If that doesn’t work, contact BJS directly by calling their customer service number at (800)-257-2582.

Contact Through Social Media, Website & App

If you want to get any information about BJS services, order & payment related issues or any other help, Try using social media to contact BJS. Go to their Twitter, YouTube or official Website, and click on the “message” button.

BJS Live Chat Support

Live chat support is one of the fastest ways to contact BJS. Using BJS live chat support, speed up the conversation and get a better result.

BJS Frequently Asked Questions

Can I use ApplePay on
Yes! You can now pay with ApplePay on To use it, you must be running the defined Device OS and Safari Browsers versions by Apple.
•iOS devices running iOS 11 or later
•Safari 11 on Mac devices running macOS 10.13 or later.

Why was my order cancelled?
We strive to ensure your orders are fulfilled on time and complete. However, there are several reasons why your online order may have been cancelled:
•A cancellation request was requested
•Your product(s) may have unexpectedly gone out of stock, in which case will automatically cancel your order.
•If we have been unable to verify payment information or obtain credit authorization for your order, for your security and protection your order may have been cancelled.

Can I have my order shipped to a BJ’s Club?
BJ’s Inner Circle® and BJ’s Perks Rewards® Members can place orders on and pick them up at their local Club – as long as that Club carries the item, and it is in stock. This is called BJ’s Free Pick Up Today service.
However, online-only items, or items not in stock at your local Club, can still be purchased online at, but they must be delivered to the Member’s house or business – they cannot be shipped to a Club for pickup.

Can I pay with a gift card on
Yes! Members can now buy AND pay with gift cards on! In addition to plastic gift cards, Members can buy and redeem digital gift cards (e-gift cards).
Both plastic and digital gift cards can be used to make purchases on and in-Club. Limit of two BJ’s gift cards can be used per transaction per Member on

How do I contact BJS customer service?

Live Chat

Schedule: Monday – Friday, 9AM – 7PM E.T., Saturday, 9AM – 6PM E.T. and Sunday, 12NOON – 6PM E.T.



Monday – Friday, 9AM – 7PM E.T., Saturday, 9AM – 6PM E.T. and Sunday, 12NOON – 6PM E.T.

What payment options does BJS have?

The following payment methods are available:

  • MasterCard
  • Visa
  • BJ’s Gift Cards
  • American Express
  • MasterPass
  • Discover
  • Paypal
  • Apple Pay
  • Japanese Credit Bureau

BJS Head Office Contact Number

Corporate Head office address of BJS:

350 Campus Dr, Marlborough, MA 01752, United States

For any general inquiries, please contact BJS head office number: +1 (774) 512-7400.

People Also Ask

Q: Where is BJS corporate office?

A: BJS corporate office is located at 350 Campus Dr, Marlborough, MA 01752, United States.

Q: How do I Contact BJS corporate office by phone Number?

A: BJS corporate office Contact Number is +1 (774) 512-7400.

Q: Who is the CEO of BJS?

A: Robert Eddy is the CEO of BJS.

Q: BJS Customer service number?

A: BJS Customer service number is 1 (800) 257-2582.

Other Ways to Contact BJS

BJS All Contacts
BJS Phone Number
Live Chat support of BJS
BJS Customer Service

BJS Customer Reviews

Average rating:  
 1 reviews
 by Anna on BJS

This is 1 of my absolute go to stores. They sell almost everything in bulk and yes you need to be a member, however they often have trial memberships that you can try out for 30-90 days or you are able to have one authorized user on your account. They have paper coupons and digital coupons. You're able to use store coupons with manufacturing coupons, which then you can upload your receipt onto any qualifying apps to save even more $. I find their prices very reasonable and the membership pays for itself in my opinion. You just have to go and see for yourself because this paragraph could easily become a book. Have a great day everyone.

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