Boost mobile customer service, headquarters and phone numbers


Tips for contacting & calling Boost mobile quicker, tips for sloving issues & customer reviews
Boost mobile customer service
Average rating:  
 42 reviews
by A on Boost mobile customer service

The only reason I gave Boost one star because conning me into giving them at least one otherwise I would not have provided them with a star. Please do not patronize this service. This company is a boot-leg, lying, good for nothing cesspool. The service reminds me of the low budget movie," I Got the Hook Up"!!! I purchase two iPhones in December for my daughters. Last month I received absolutely no service and yes, I did pay my bill. I called once per week, only to be told everytime that they are switching to 5G and please allow them 72 hours to work on the towers in my area. This went on for the enire month of July. At the end of the month I was tols I would receive a $20 credit towards my next phone bill. ow why would I pay next month's bill if I haven't recived service for the month of July??!! I attempted to switch to MetroPcs only to be told I could not use my phone because Boost mobile phones are locked. How is that possible when I paid the full amount for my phones? I called to have my phones to be unlock only to be told I have to wait for a year and also have service with them for that year in order to have the phone that I paid in full for unlock. After fussing, I was told by a representative that I could contact Apple to have it unlocked because they were the rightful owners. When I spoke to an Apple representative they said they have no clue what Boost is talking about. She said she an restore it once they have unlocked it, but Boost has to unlock it. So they completely lied to me just to get me off of the phone. The phone company is built on lies, thriving off of and swindling people out of their money. This copany doesn't even have a coporate number available!!! Absolutely rediculous! This company sucks!!!

by Michael Allendorf on Boost mobile customer service

Been a customer for 9 years. On 10/1/19 my ohone stop get and making phone calls and text messages. Called customer service and was told "They had a service outagein my area". A week later on 10/7/19 called again cause still wasnt receiving or able to make phone calls and text messages. Was told then that " Boost was upgrading towers". "That they would send an urgent ticket in to engineer". On 10/8/19 i called in again for same issues and was told at that point " They are upgrading towers to 5G network and time line for finish is unknown". "All the time would be compensated to my next bill". Problem with this whole thing, Im handicapped, I depend on my phone to eat 2 of 3 meals a day as im by myself. Also need medical procedures done through out the day. Non of which I have been able to do for 8 days going on 9, as i cant call and schedule those appointments daily. Never got any warning that this was going to happen. No time frame as to when it will be complete. Customer service is a joke. The supervisors lie, saying whatever they need to to get you off the phone. Cant talk to anyone at corporate office. Not to mention the only country in the world with 5G is China. Here in the USA we have some 4G and mostly 3G networks. Not to mention long before a smaller company like Sprit/Boost would upgrade to 5G, bigger companies like AT&T and Verizon would upgrade theres first. So Im assuming this was just a story to make me feel good, by customer service. BOOST LET ME BE CLEAR ON THIS, YOU HAVE NOW LOST A VALUED CUSTOMER!

by C.malasky on Boost mobile customer service

I have a complaint to make! This Ashtabula store down on lake ave in the save-a-lots plaza is ridiculous!! They just hang out side of the store half the time and have there car club people hang out in front of all the businesses down there and they use foul language all the time and customers to the other businesses are offended by it... This plaza is a place of businesses not a hang out for there car club people and there thug friends to hang out!!!!

by Alicha Fox on Boost mobile customer service

I've been a loyal customer for over 10 years for the past 3 months I've been without of them because bright star has sent me a phone that does not work for the 4th time now I'm being told by a Steve for Frank s at 12:47 p.m. today is supervisor on the floor that I am not going to receive another phone I want to know what's going on with my account I have been making my cell phone payment I've been making my insurance payment and I'm not being treated like a loyal customer I've been treated like a piece of trash

by Lisa Sanders on Boost mobile customer service

RUN, RUN, RUN... Do not even stop to stretch The worst service and an even horrible customer service. BoostMobile do NOT care about the customers that are keeping them in business. I will be changing to another phone service ASAP. Somewhere that actually cares about their customers. A lot of money wasted on this company!!

by Charles Parker on Boost mobile customer service

Boost Mobile customer service do not care about their customers they will not help you in no kind of way they don't know what unlimited is they slow your internet down that cut your phone calls short this is the worst cell phone provider I have ever been with in my life they need to be shut down and completely put out a business there ain't no count for them they are not any stars they are the worst you just can't do anything with these people I hate Boost Mobile they will not do anything for you and they don't care. And they won't even let me put my complaint in without giving them a rating and they don't get no rating for me they are below star status and I had to Mark status for them so I'll go ahead and Matt the last star but they don't even worth that

by Niki Frazier on Boost mobile customer service

You sold me a phone with a small chip and you can’t hear out of the ear piece. I spend 3 1/2 hours back and forth between your customer service “manager” and your repair center and both say their hands are tide! How could you do that to a customer. I only want what I paid for. Why don’t you check the phone before you send it to a customer? You sent it to me with a screen protector that was lifting. When I remove it a chip is present. In addition you can’t hear if you put the phone to your ear. You make me jump through hoops for spending my hard earned money? Are you serious. What happened to doing the right thing. I would hope after reading this you contact me. I am so frustrated and disappointed. Because I have too, you get one star. Buyer beware.

by WILL ZAHN on Boost mobile customer service

I PURCHASED A STLYLO 4, LG PHONE A FEW MONTHS AGO... IT STARTED GIVING ME TROUBLE... THE CUST. SUPERVISOR OF TECH. SUPORT SUGGESTED I SEND THE PHONE BK. ... GAVE ME THE ADDRESS, AND SAID UPON RECIEVING MY PHONE AT THE ADDRESS GIVEN TO ME, A. NEW PHONE WOULD BE SENT TO ME, IMMEDIATELY.... WELL THAT WAS A MONTH AGO, AND I HAVE NO PHONE PLUS AM BEING ASKED TO PAY FOR MONTHLY SERVICE, BUT HAVE NO PHONE TO USE SERVICE WITH.... WOW! BOOST & SPRINT DON'T NEED A GUN TO STEAL MONEY!!! THEY SIMPLY USE CELL PHONE SERVICE, AND ASSUME EVERYONE IS STUPID ENOUGH TO ALLOW THEM TO DO SO..... YO! BOOST!! NOT ME!!!!! VERY, VERY SINCERLY..... WILLZAHN1045@GMAIL.COM. / BOOST PH. NO.# 410-258-9835

by Pissed off on Boost mobile customer service

This is the most scamy from over seas ran company. Paid cash money for a phone and switched after 3 months of horrible service. Now they wont unlock my phone saying it has to be a year!!! Scam services. Phone service dropped everyday and one day i couldnt dial or accept calls.

by RAQUEL on Boost mobile customer service

I HAD EXPERIENCED SO I THOUGHT GREAT SERVICE UNTIL I REALIZED WHEN MY PHONE ACTIVATED ALL THE REP TOLD ME WAS A LIE THT ALL MY SERIVICESBI HVE PRIOR TO PORTING WIL REMAIN THE SAME SWITCHING OVER ..NO LIE LIES LIES ..

#2 MY INTERNERT SIGNAL IS CRAPPY AMD DROP ALL CALL N NO SIGNAL EVRYWHR I GO I CONSTANTLY GET ERROR MESSAGE THT SAYS IM NOT REGISTERD ON A VALID NETWORK / IT WILL HV A X AT TOP AND I HVE TO KEEP REBOOTING MY PHONE. IF I DONT STAY CONNECTED TO WIFI I DONT GET SIGNAL..I DONT RECEIVE MESSAGE OR CALLS .

MY PHONE NEVER (AND IM VERY POPULAR SO IT NOT NORMAL FORME NT TO HV CALL OR TEXTS . I CONTACTES CUSTOEMR SUPPORT THEY DONT DO CRAP ABOUT IT ..I TOLD THEM MY PHONE GETS HOT ...AND THE CREEN PAGE THT WILL BE OPEN WILL MINIMIZE ON OT OWN AMD JUST KEEP FLASHING AND IT FREZZES ..... I SHOULDNT HV TO PAY INS DEDUCTABLE FOR A CRAP PHOEN I GOT FROM DAY ONE..ALSO IF IM ON A CALLL I CANT BROWSSE WEB AT SAME TIME I WOULD LIKE TO BE OMPENSATED WITH A NEW PHONE ....OR IM GOING BK YO MY OTHER PROVIDER ..WOULD NEVER RECOMEND BOOST

Contact Boost mobile customer service phone numbers

Phone Number : 1-866-402-7366

Email : info@boostmobile.com or @sms.myboostmobile.com

Business Hours: Mon-Fri: 4am - 8pm PST, Sat & Sun: 4am - 7pm PST

Website : https://www.boostmobile.com

Corporate Head office: 6591 Irvine Center Dr #100, Irvine, CA 92618, USA

Content overview of Boost mobile Headquarters

Boost mobile customer service

1. History

  • In which year Boost mobile founded
  • Boost mobile Seattle campus

2. Headquarters info

  • Boost mobile Headquarters Address
  • Headquarters Phone
  • Boost mobile Headquarters email
  • Live Chat Customer For Boost mobile
  • Headquarters website

3. Customer services

  • Boost mobile phone numbers
  • Boost mobile Customer Service Email
  • Live Chat Customer Service

4. How to complain?
5. Careers and Jobs
6. Headquarters Executive Team
7. Customer service reviews
8. Resource Links

History of Boost mobile

Boost Mobile is a wireless telecommunications carrier used by two independent networks in Australia and the U.S. Boost Mobile founded in 2000 by Pete Bourke in Australia and New Zealand.  The service was at first exclusively to markets in the areas of American state and American state and was marketed towards urban minorities, usually mistreatment urban slang in advertisements. Eventually Nextel became the only real owner of Boost’s us operations in 2003. Nextel began to expand the complete elsewhere within the us in late 2004.

Sprint Corporation noninheritable Nextel Communications in 2006, deed Boost Mobile as a subsidiary of the incorporated company, Sprint Nextel Corporation. Boost Mobile still continues to use the previous Nextel iDEN infrastructure for its service, however, in 2006, began to supply a brand new Unlimited by Boost Mobile service in choose markets mistreatment Sprint’s CDMA network, providing unlimited speak, text, and web. Whereas the plans resulted in important growth for Boost Mobile, Boost didn’t begin shifting to CDMA entirely.

To vie with unlimited offerings from competitors within the wireless business, Boost Mobile declared on Gregorian calendar month fifteen, 2009, that it’d launch a Monthly Unlimited arrange. The arrange was among re-focusing the complete towards a broader demographic than before. The new unlimited arrange resulted in a very internet gain of quite 674,000 customers in regarding 3 months. Despite this carry, Nextel overall suffered a gross subscriber loss of 1.25 million contract subscriptions.

In which year Boost mobile founded

Boost Mobile founded on 1 January 2000 by Pete Bourke in Australia and New Zealand.

President and CEO: Marcelo Claure
FounderJoel Kaspersky
Headquarters: Tropical North Queensland, United States, Cairns, Australia

Boost mobile Seattle campus

Products and brands of Boost mobile

The Boost Mobile brand was initially marketed to the teen and young adult demographics, heavily focused on action sports, lifestyle and urban music.

Boost mobile Headquarters inforation

Irvine, California, United States is a headquarters of boost mobile

Irvine could be a town in Orange County, California. To the east, Orange County nice Park options Associate in Nursingantique carousel and an enormous, anchored noble gas balloon. Guests will ride the balloon up for aerial views. Trails wind past ancient sycamore trees in Bommer canon. The fake town Children’s repository contains a kid-size post workplace, restaurant and farm. Impressionist art from around California is displayed in the Irvine repository.

Headquarters Address for USABoost Mobile Headquarters Images

Boost Worldwide, Inc.,
6591 Irvine Center Dr # 100,
Irvine, CA 92618,
The United States.

Address in Alexandria

Ground Floor Suite 1A
170-180 Bourke Rd
Sydney Corporate Park
Alexandria NSW 2015

Boost mobile Headquarters Phone

  • Corporate Headquarters: 1-949-748-3200

Headquarters email

Email: info@boostmobile.com  or compliancemanager@boost.com.au

Live Chat Customer For Boost mobile

Headquarters Website

https://www.boostmobile.com

boost mobile account

Click here

Boost mobile all headquarters Name & numbers

Boost mobile customer services

Customer service phone numbers

  1. Boost mobile Customer care Service: 888-266-7848
  2. Customer Service: 1-866-402-7366

Boost mobile Customer Service Email

Customer Assistance: boostmobilecustomerassistance@boostmobile.com

Support: support@boostmobile.com

Information: info@boostmobile.com

Boot Customer Service Email: contact@boostmobile.com

Customer Service: customer.service@boostmobile.com

Boot mobile press: press@boostmobile.com

Boot Mobile Communication: communityrelations@boostmobile.com

Live Chat Customer Service

Step for live chat customer service

  • Dial 888-266-7848
  • Wait for the message to go to English
  • Press, 5
  • Then after
  • Press, 2
  • Press, 4
  • Wait through all of the menu options, and then a few seconds longer until prompted to talk to a rep
  • Press, 0
  • Press, 2
Hours of Operation:

4am PST – 11pm PST
7 days a week

How to complain to Boost mobile?

If you want to make complaint to Boost Mobile’s via phone, dial Boost Mobile complaint number 1-866-402-7366. Boost Mobile’s Customer Service team is available on. Lines are open between 9 a.m. And 7 p.m. From Monday to Friday. So you can submit your complain easily.

Boost mobile Careers and Jobs

Find here boost mobile jobs: https://www.indeed.com/q-Boost-Mobile-jobs.html

Boost mobile headquarters Executive Team

  • Marcelo Claure (Chief Executive Officer)
  • Ismat Aziz (Chief Human Resources Officer)
  • Néstor Cano (Chief Operating Officer)
  • Kevin Crull (President, Omnichannel Sales)
  • Brandon “Dow” Draper (President, Sprint Prepaid Group)
  • Jerry Gallegos (President, West Area)
  • Jan Geldmacher (President, Sprint Business)
  • Jorge Gracia (Chief Legal Officer)
  • Kimberly Green-Kerr (Vice President and General Manager)
  • Yuriko Ishihara (Senior Vice President and Chief Strategy Officer)
  • Jaime Jones (President, East Area)
  • Doug Michelman (President)
  • Tracy Nolan (Senior Vice President of Sales)
  • Gunther Ottendorfer (Chief Operating Officer, Technology)
  • Tarek Robbiati (Chief Financial Officer)
  • John Saw (Chief Technology Officer, Sprint)
  • Roger Solé (Chief Marketing Officer)
  • David Tovar (Senior Vice President)

Directors of The Boost mobile Company

Boost mobile customer service reviews

Here is a list of websites that provide information about Boost Mobile customer service reviews

www.consumeraffairs.com/cell_phones/boost.html
www.toptenreviews.com/mobile/phones/best-cell-phone-providers/boost-mobile-review/
www.productreview.com.au/p/boost-mobile-broadband.html

  • boostmobile.com/shop
  • boostmobile.com/shrinking-payments
  • boostmobile.com/accountLogin
  • boostmobile.com/reboost
  • boostmobile.com/terms-conditions
  • boostmobile.com/daily-unlimited

Also read:

I tried to provide maximum information about Boost mobile customer service. Let me know if I miss any useful information vie contact form.

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Boost mobile customer service
Average rating:  
 42 reviews
by A on Boost mobile customer service

The only reason I gave Boost one star because conning me into giving them at least one otherwise I would not have provided them with a star. Please do not patronize this service. This company is a boot-leg, lying, good for nothing cesspool. The service reminds me of the low budget movie," I Got the Hook Up"!!! I purchase two iPhones in December for my daughters. Last month I received absolutely no service and yes, I did pay my bill. I called once per week, only to be told everytime that they are switching to 5G and please allow them 72 hours to work on the towers in my area. This went on for the enire month of July. At the end of the month I was tols I would receive a $20 credit towards my next phone bill. ow why would I pay next month's bill if I haven't recived service for the month of July??!! I attempted to switch to MetroPcs only to be told I could not use my phone because Boost mobile phones are locked. How is that possible when I paid the full amount for my phones? I called to have my phones to be unlock only to be told I have to wait for a year and also have service with them for that year in order to have the phone that I paid in full for unlock. After fussing, I was told by a representative that I could contact Apple to have it unlocked because they were the rightful owners. When I spoke to an Apple representative they said they have no clue what Boost is talking about. She said she an restore it once they have unlocked it, but Boost has to unlock it. So they completely lied to me just to get me off of the phone. The phone company is built on lies, thriving off of and swindling people out of their money. This copany doesn't even have a coporate number available!!! Absolutely rediculous! This company sucks!!!

by Michael Allendorf on Boost mobile customer service

Been a customer for 9 years. On 10/1/19 my ohone stop get and making phone calls and text messages. Called customer service and was told "They had a service outagein my area". A week later on 10/7/19 called again cause still wasnt receiving or able to make phone calls and text messages. Was told then that " Boost was upgrading towers". "That they would send an urgent ticket in to engineer". On 10/8/19 i called in again for same issues and was told at that point " They are upgrading towers to 5G network and time line for finish is unknown". "All the time would be compensated to my next bill". Problem with this whole thing, Im handicapped, I depend on my phone to eat 2 of 3 meals a day as im by myself. Also need medical procedures done through out the day. Non of which I have been able to do for 8 days going on 9, as i cant call and schedule those appointments daily. Never got any warning that this was going to happen. No time frame as to when it will be complete. Customer service is a joke. The supervisors lie, saying whatever they need to to get you off the phone. Cant talk to anyone at corporate office. Not to mention the only country in the world with 5G is China. Here in the USA we have some 4G and mostly 3G networks. Not to mention long before a smaller company like Sprit/Boost would upgrade to 5G, bigger companies like AT&T and Verizon would upgrade theres first. So Im assuming this was just a story to make me feel good, by customer service. BOOST LET ME BE CLEAR ON THIS, YOU HAVE NOW LOST A VALUED CUSTOMER!

by C.malasky on Boost mobile customer service

I have a complaint to make! This Ashtabula store down on lake ave in the save-a-lots plaza is ridiculous!! They just hang out side of the store half the time and have there car club people hang out in front of all the businesses down there and they use foul language all the time and customers to the other businesses are offended by it... This plaza is a place of businesses not a hang out for there car club people and there thug friends to hang out!!!!

by Alicha Fox on Boost mobile customer service

I've been a loyal customer for over 10 years for the past 3 months I've been without of them because bright star has sent me a phone that does not work for the 4th time now I'm being told by a Steve for Frank s at 12:47 p.m. today is supervisor on the floor that I am not going to receive another phone I want to know what's going on with my account I have been making my cell phone payment I've been making my insurance payment and I'm not being treated like a loyal customer I've been treated like a piece of trash

by Lisa Sanders on Boost mobile customer service

RUN, RUN, RUN... Do not even stop to stretch The worst service and an even horrible customer service. BoostMobile do NOT care about the customers that are keeping them in business. I will be changing to another phone service ASAP. Somewhere that actually cares about their customers. A lot of money wasted on this company!!

by Charles Parker on Boost mobile customer service

Boost Mobile customer service do not care about their customers they will not help you in no kind of way they don't know what unlimited is they slow your internet down that cut your phone calls short this is the worst cell phone provider I have ever been with in my life they need to be shut down and completely put out a business there ain't no count for them they are not any stars they are the worst you just can't do anything with these people I hate Boost Mobile they will not do anything for you and they don't care. And they won't even let me put my complaint in without giving them a rating and they don't get no rating for me they are below star status and I had to Mark status for them so I'll go ahead and Matt the last star but they don't even worth that

by Niki Frazier on Boost mobile customer service

You sold me a phone with a small chip and you can’t hear out of the ear piece. I spend 3 1/2 hours back and forth between your customer service “manager” and your repair center and both say their hands are tide! How could you do that to a customer. I only want what I paid for. Why don’t you check the phone before you send it to a customer? You sent it to me with a screen protector that was lifting. When I remove it a chip is present. In addition you can’t hear if you put the phone to your ear. You make me jump through hoops for spending my hard earned money? Are you serious. What happened to doing the right thing. I would hope after reading this you contact me. I am so frustrated and disappointed. Because I have too, you get one star. Buyer beware.

by WILL ZAHN on Boost mobile customer service

I PURCHASED A STLYLO 4, LG PHONE A FEW MONTHS AGO... IT STARTED GIVING ME TROUBLE... THE CUST. SUPERVISOR OF TECH. SUPORT SUGGESTED I SEND THE PHONE BK. ... GAVE ME THE ADDRESS, AND SAID UPON RECIEVING MY PHONE AT THE ADDRESS GIVEN TO ME, A. NEW PHONE WOULD BE SENT TO ME, IMMEDIATELY.... WELL THAT WAS A MONTH AGO, AND I HAVE NO PHONE PLUS AM BEING ASKED TO PAY FOR MONTHLY SERVICE, BUT HAVE NO PHONE TO USE SERVICE WITH.... WOW! BOOST & SPRINT DON'T NEED A GUN TO STEAL MONEY!!! THEY SIMPLY USE CELL PHONE SERVICE, AND ASSUME EVERYONE IS STUPID ENOUGH TO ALLOW THEM TO DO SO..... YO! BOOST!! NOT ME!!!!! VERY, VERY SINCERLY..... WILLZAHN1045@GMAIL.COM. / BOOST PH. NO.# 410-258-9835

by Pissed off on Boost mobile customer service

This is the most scamy from over seas ran company. Paid cash money for a phone and switched after 3 months of horrible service. Now they wont unlock my phone saying it has to be a year!!! Scam services. Phone service dropped everyday and one day i couldnt dial or accept calls.

by RAQUEL on Boost mobile customer service

I HAD EXPERIENCED SO I THOUGHT GREAT SERVICE UNTIL I REALIZED WHEN MY PHONE ACTIVATED ALL THE REP TOLD ME WAS A LIE THT ALL MY SERIVICESBI HVE PRIOR TO PORTING WIL REMAIN THE SAME SWITCHING OVER ..NO LIE LIES LIES ..

#2 MY INTERNERT SIGNAL IS CRAPPY AMD DROP ALL CALL N NO SIGNAL EVRYWHR I GO I CONSTANTLY GET ERROR MESSAGE THT SAYS IM NOT REGISTERD ON A VALID NETWORK / IT WILL HV A X AT TOP AND I HVE TO KEEP REBOOTING MY PHONE. IF I DONT STAY CONNECTED TO WIFI I DONT GET SIGNAL..I DONT RECEIVE MESSAGE OR CALLS .

MY PHONE NEVER (AND IM VERY POPULAR SO IT NOT NORMAL FORME NT TO HV CALL OR TEXTS . I CONTACTES CUSTOEMR SUPPORT THEY DONT DO CRAP ABOUT IT ..I TOLD THEM MY PHONE GETS HOT ...AND THE CREEN PAGE THT WILL BE OPEN WILL MINIMIZE ON OT OWN AMD JUST KEEP FLASHING AND IT FREZZES ..... I SHOULDNT HV TO PAY INS DEDUCTABLE FOR A CRAP PHOEN I GOT FROM DAY ONE..ALSO IF IM ON A CALLL I CANT BROWSSE WEB AT SAME TIME I WOULD LIKE TO BE OMPENSATED WITH A NEW PHONE ....OR IM GOING BK YO MY OTHER PROVIDER ..WOULD NEVER RECOMEND BOOST

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5 comments

  1. I have also purchased a Boost Mobile phone I cannot use. I also cannot get it unlocked. I spent $255 on this phone and have never been able to use it. I went to 2 Boost Mobile Offices in Warrensburg and Sedalia, MO. They were smart to me and informed me they will not unlock the phone unless I carried their service for a year. My customer service from AT&T spent an hour with a lady while she was letting him think they would unlock it, that at the end of the conversation, she said “we will not unlock it” So many p eople I speak too say Boost will not unlock phones, but other Cell phone services will.

  2. Boost mobile return policy is a scam. I brought my phone yesterday and I wanted to change my plan today into a family plan I was not looking for the bill or activation refund but the receipt stated that the phone had to be returned to the same store within 7days of purchase. When I returned to the store today I was told that I couldn’t return my phone because there wasn’t anything wrong with it but the receipt states that the only way you can return is if it is in like new condition. Boost mobile is a scam and I hope others follow up with me in contacting the BBB(Better Business Bureau) in attempt to putting a stop to this money stealing company

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