I've been a loyal customer for over 10 years for the past 3 months I've been without of them because bright star has sent me a phone that does not work for the 4th time now I'm being told by a Steve for Frank s at 12:47 p.m. today is supervisor on the floor that I am not going to receive another phone I want to know what's going on with my account I have been making my cell phone payment I've been making my insurance payment and I'm not being treated like a loyal customer I've been treated like a piece of trash
RUN, RUN, RUN... Do not even stop to stretch The worst service and an even horrible customer service. BoostMobile do NOT care about the customers that are keeping them in business. I will be changing to another phone service ASAP. Somewhere that actually cares about their customers. A lot of money wasted on this company!!
Boost Mobile customer service do not care about their customers they will not help you in no kind of way they don't know what unlimited is they slow your internet down that cut your phone calls short this is the worst cell phone provider I have ever been with in my life they need to be shut down and completely put out a business there ain't no count for them they are not any stars they are the worst you just can't do anything with these people I hate Boost Mobile they will not do anything for you and they don't care. And they won't even let me put my complaint in without giving them a rating and they don't get no rating for me they are below star status and I had to Mark status for them so I'll go ahead and Matt the last star but they don't even worth that
You sold me a phone with a small chip and you can’t hear out of the ear piece. I spend 3 1/2 hours back and forth between your customer service “manager” and your repair center and both say their hands are tide! How could you do that to a customer. I only want what I paid for. Why don’t you check the phone before you send it to a customer? You sent it to me with a screen protector that was lifting. When I remove it a chip is present. In addition you can’t hear if you put the phone to your ear. You make me jump through hoops for spending my hard earned money? Are you serious. What happened to doing the right thing. I would hope after reading this you contact me. I am so frustrated and disappointed. Because I have too, you get one star. Buyer beware.
I PURCHASED A STLYLO 4, LG PHONE A FEW MONTHS AGO... IT STARTED GIVING ME TROUBLE... THE CUST. SUPERVISOR OF TECH. SUPORT SUGGESTED I SEND THE PHONE BK. ... GAVE ME THE ADDRESS, AND SAID UPON RECIEVING MY PHONE AT THE ADDRESS GIVEN TO ME, A. NEW PHONE WOULD BE SENT TO ME, IMMEDIATELY.... WELL THAT WAS A MONTH AGO, AND I HAVE NO PHONE PLUS AM BEING ASKED TO PAY FOR MONTHLY SERVICE, BUT HAVE NO PHONE TO USE SERVICE WITH.... WOW! BOOST & SPRINT DON'T NEED A GUN TO STEAL MONEY!!! THEY SIMPLY USE CELL PHONE SERVICE, AND ASSUME EVERYONE IS STUPID ENOUGH TO ALLOW THEM TO DO SO..... YO! BOOST!! NOT ME!!!!! VERY, VERY SINCERLY..... WILLZAHN1045@GMAIL.COM. / BOOST PH. NO.# 410-258-9835
This is the most scamy from over seas ran company. Paid cash money for a phone and switched after 3 months of horrible service. Now they wont unlock my phone saying it has to be a year!!! Scam services. Phone service dropped everyday and one day i couldnt dial or accept calls.
I HAD EXPERIENCED SO I THOUGHT GREAT SERVICE UNTIL I REALIZED WHEN MY PHONE ACTIVATED ALL THE REP TOLD ME WAS A LIE THT ALL MY SERIVICESBI HVE PRIOR TO PORTING WIL REMAIN THE SAME SWITCHING OVER ..NO LIE LIES LIES ..
#2 MY INTERNERT SIGNAL IS CRAPPY AMD DROP ALL CALL N NO SIGNAL EVRYWHR I GO I CONSTANTLY GET ERROR MESSAGE THT SAYS IM NOT REGISTERD ON A VALID NETWORK / IT WILL HV A X AT TOP AND I HVE TO KEEP REBOOTING MY PHONE. IF I DONT STAY CONNECTED TO WIFI I DONT GET SIGNAL..I DONT RECEIVE MESSAGE OR CALLS .
MY PHONE NEVER (AND IM VERY POPULAR SO IT NOT NORMAL FORME NT TO HV CALL OR TEXTS . I CONTACTES CUSTOEMR SUPPORT THEY DONT DO CRAP ABOUT IT ..I TOLD THEM MY PHONE GETS HOT ...AND THE CREEN PAGE THT WILL BE OPEN WILL MINIMIZE ON OT OWN AMD JUST KEEP FLASHING AND IT FREZZES ..... I SHOULDNT HV TO PAY INS DEDUCTABLE FOR A CRAP PHOEN I GOT FROM DAY ONE..ALSO IF IM ON A CALLL I CANT BROWSSE WEB AT SAME TIME I WOULD LIKE TO BE OMPENSATED WITH A NEW PHONE ....OR IM GOING BK YO MY OTHER PROVIDER ..WOULD NEVER RECOMEND BOOST
Sorry boost, loyal customer since 2007, just had one of your customer service reps tell me to switch carriers instead of trying to find a better option for me. Advice from your employee that I guess I will be following soon. See ya.
This phone service is not good at all ever.me and my wife had this shit for 4 months and the shit don't work at all we been in the store and the worker's didn't even know how to open the phone .then I should have none better ,when it took so long for the manager to start ower phone on ,the service it took him 5 hour's wow yes 5 hour's to put service in the damn phone's dummy and he's the manager wow,who slow the owners then they sent us 2 sim cards that did do anything or work the phone . And now they wanted us to let them send us a 3 sim card why . If you didn't get the first sim card right and the second one why should we take a3 Rd one stupid people,and get people that speak English dummy and don't get me started on the phone it was told to us it was free not we ,paid $2250 dollars for they're shity ass shit we leaving this BS it not worth the money ,the phone or the service and still to day the shit don't work right.it freezing all the time but ower phone calls of when we talking .I'm taking this shit to Facebook Twitter chat.all services.post this shity ass phone and people will leave and they phone company will go out of business,yes . Share and post you bad phone ,bull shit to others and they will follow and know longer by boost Mobile .take them live put them on front Street you know others will follow. I'm doing it with my family and friends they will be leaving boost yes all of us .
I just got my phone June the 7th 2019 my phone worked for a week and Haven’t worked since I have called them over and over and they still working on the towels and won’t refund my money. But as we all know y’all under a big law sue and best to believe I’m suing y’all ass and that’s a promise this is some bull shit scammers and I will make sure y’all company never stand and run anymore. All this reaping off y’all doing to people I promise it’s not a threat this a promise you won’t have no business anymore when I’m done with y’all ass I tried to be nice but I see y’all some illiterate crooked Thieves! Y’all will be hearing from me again!!!!!!!!!!!!!!!!!!!!!
Phone number: 1-866-402-7366
Hours: Mon-Fri: 4am - 8pm PST, Sat & Sun: 4am - 7pm PST
Boost mobile Corporate Office Address
6591 Irvine Center Dr #100, Irvine, CA 92618, USA