I PURCHASED A STLYLO 4, LG PHONE A FEW MONTHS AGO... IT STARTED GIVING ME TROUBLE... THE CUST. SUPERVISOR OF TECH. SUPORT SUGGESTED I SEND THE PHONE BK. ... GAVE ME THE ADDRESS, AND SAID UPON RECIEVING MY PHONE AT THE ADDRESS GIVEN TO ME, A. NEW PHONE WOULD BE SENT TO ME, IMMEDIATELY.... WELL THAT WAS A MONTH AGO, AND I HAVE NO PHONE PLUS AM BEING ASKED TO PAY FOR MONTHLY SERVICE, BUT HAVE NO PHONE TO USE SERVICE WITH.... WOW! BOOST & SPRINT DON'T NEED A GUN TO STEAL MONEY!!! THEY SIMPLY USE CELL PHONE SERVICE, AND ASSUME EVERYONE IS STUPID ENOUGH TO ALLOW THEM TO DO SO..... YO! BOOST!! NOT ME!!!!! VERY, VERY SINCERLY..... WILLZAHN1045@GMAIL.COM. / BOOST PH. NO.# 410-258-9835
This is the most scamy from over seas ran company. Paid cash money for a phone and switched after 3 months of horrible service. Now they wont unlock my phone saying it has to be a year!!! Scam services. Phone service dropped everyday and one day i couldnt dial or accept calls.
I HAD EXPERIENCED SO I THOUGHT GREAT SERVICE UNTIL I REALIZED WHEN MY PHONE ACTIVATED ALL THE REP TOLD ME WAS A LIE THT ALL MY SERIVICESBI HVE PRIOR TO PORTING WIL REMAIN THE SAME SWITCHING OVER ..NO LIE LIES LIES ..
#2 MY INTERNERT SIGNAL IS CRAPPY AMD DROP ALL CALL N NO SIGNAL EVRYWHR I GO I CONSTANTLY GET ERROR MESSAGE THT SAYS IM NOT REGISTERD ON A VALID NETWORK / IT WILL HV A X AT TOP AND I HVE TO KEEP REBOOTING MY PHONE. IF I DONT STAY CONNECTED TO WIFI I DONT GET SIGNAL..I DONT RECEIVE MESSAGE OR CALLS .
MY PHONE NEVER (AND IM VERY POPULAR SO IT NOT NORMAL FORME NT TO HV CALL OR TEXTS . I CONTACTES CUSTOEMR SUPPORT THEY DONT DO CRAP ABOUT IT ..I TOLD THEM MY PHONE GETS HOT ...AND THE CREEN PAGE THT WILL BE OPEN WILL MINIMIZE ON OT OWN AMD JUST KEEP FLASHING AND IT FREZZES ..... I SHOULDNT HV TO PAY INS DEDUCTABLE FOR A CRAP PHOEN I GOT FROM DAY ONE..ALSO IF IM ON A CALLL I CANT BROWSSE WEB AT SAME TIME I WOULD LIKE TO BE OMPENSATED WITH A NEW PHONE ....OR IM GOING BK YO MY OTHER PROVIDER ..WOULD NEVER RECOMEND BOOST
Sorry boost, loyal customer since 2007, just had one of your customer service reps tell me to switch carriers instead of trying to find a better option for me. Advice from your employee that I guess I will be following soon. See ya.
This phone service is not good at all ever.me and my wife had this shit for 4 months and the shit don't work at all we been in the store and the worker's didn't even know how to open the phone .then I should have none better ,when it took so long for the manager to start ower phone on ,the service it took him 5 hour's wow yes 5 hour's to put service in the damn phone's dummy and he's the manager wow,who slow the owners then they sent us 2 sim cards that did do anything or work the phone . And now they wanted us to let them send us a 3 sim card why . If you didn't get the first sim card right and the second one why should we take a3 Rd one stupid people,and get people that speak English dummy and don't get me started on the phone it was told to us it was free not we ,paid $2250 dollars for they're shity ass shit we leaving this BS it not worth the money ,the phone or the service and still to day the shit don't work right.it freezing all the time but ower phone calls of when we talking .I'm taking this shit to Facebook Twitter chat.all services.post this shity ass phone and people will leave and they phone company will go out of business,yes . Share and post you bad phone ,bull shit to others and they will follow and know longer by boost Mobile .take them live put them on front Street you know others will follow. I'm doing it with my family and friends they will be leaving boost yes all of us .
I just got my phone June the 7th 2019 my phone worked for a week and Haven’t worked since I have called them over and over and they still working on the towels and won’t refund my money. But as we all know y’all under a big law sue and best to believe I’m suing y’all ass and that’s a promise this is some bull shit scammers and I will make sure y’all company never stand and run anymore. All this reaping off y’all doing to people I promise it’s not a threat this a promise you won’t have no business anymore when I’m done with y’all ass I tried to be nice but I see y’all some illiterate crooked Thieves! Y’all will be hearing from me again!!!!!!!!!!!!!!!!!!!!!
Boost mobile is bull shit I’ve been with them for 5 years. So the day I payed me and my kids bill witch is 143. My kids phones were stolen. So I called they suspend the both phone. A agent said I can get a refund for the both phones, then another said I can’t. My bank called and the supervisor said they will return the money. So I called Wednesday and they guy said he will process the refund. So now they say they can’t, because the phone have data usage. My kids don’t have the phone they were stolen. I’m switching my phone service to somewhere else. Boost is trying to steal my money and not give it back and it’s not fair
I bought some ear buds from boost mobile across from walmart on jefferson ave i did not like .i tried to return them and i was rudely treated by employee dont buy anything from them.
I have been calling Boost Mobile for Months regarding my service. I recently purchased a new phone, thinking that was the issue with my phone. When I called Customer Service a few days ago, I was told a tower might be the problem and to reinstall my apps. Facebook, Bank of America, Lyft. I was told bys the supervisor that this was the issue. I can't get internet connection, My phone is slow and buffers all day long. The manager told me if I paid another 5.00 monthly, I'd receive 12 gigs of Data. I paid it and Yesterday I received a warning my 2 gigs of data was expiring or running low. The customer service is rude and unprofessional and unknowledgeable about anything regarding my service! They lied to me and told they increased my data and they didn't. After I paid.
No one can speak English, where you can understand what they're saying. This service is horrible and I can't wait to switch. I'm going to pay off this phone and get rid of this Boost Service.
Ugh, so here goes...I switched from Virgin Mobile to Boost Mobile 2years ago thinking because Boost actually had a store i could go to id have better luck with customer service. Well with my dumb luck its the same if not worse. I have been eligible for over a year now for boost up. Unfortunately everytime ive tried to do it i cant get it. Confusing right? Get the email...go online and somethings ends up being wrong with the website like timing out.. So hey lets go into the store...only for them to have 1 rep available and a ton of people. So instead of that 1 rep handling one person at a time no they are bouncing around worse than a damn kangaroo. Only to come back to you confused about what youre asking then to have to start all over. Finally they dont even have the phone in stock that is eligible under boost up like wtf...waste of time. Turn around on 5/10/19 a charge of $35 was taken out of my account that i did not authorize. Mind you my bill wasnt due until 5/23/19. I switched carriers on 5/11/19. So with that being said i called customer aervice to have them give my money back...1st rep says theres nothing him or the back office can do because the other account isnt showing - after getting my credit card number to verify this all with the back office..idgaf about the other account yall need to pay me my money. I cant do that is what he kept telling me. Then i said i need to speak to a supervisor. He blantly refused and told me they will tell me the same thing. I called back got a female this time..she got my phone number but refused to give me a super until i verified the account with my pin. I finally got "a super" who had to look for their rep id when i asked for it...in turn the rep id is legit i1771937 name - jayz? Really? Lmfao. Getting a different answer from JAYZ lmfao thaf they are conducting a investigation and itll take 24-48hrs to handle. Well im rihanna and bitch better have my money in my account in 24-48hrs.
Phone number: 1-888-266-7848
Hours: Mon-Fri: 4am - 8pm PST, Sat & Sun: 4am - 7pm PST
Boost mobile Corporate Office Address
6591 Irvine Center Dr #100, Irvine, CA 92618, USA