Boost mobile customer service, headquarters and phone numbers


Tips for contacting & calling Boost mobile quicker, tips for sloving issues & customer reviews
Boost mobile customer service
Average rating:  
 52 reviews
by Brandi Willyard on Boost mobile customer service

Couldn’t rate lower than one star. Terrible customer service, I bought 2 brand new iPhone 7s in November 2019 in CALIFORNIA. The first week I bought them I had problems making and receiving calls. Called customer service who gave me some ## Numbers to reset my phone. Worked for a day then the problem continued. Traveled to LAS VEGAS NEVADA, no phone signal the wholeeee way SO NO GPS! Very nerve racking once I had to connect to public WiFi in order to do anything with my phone. Thanksgiving, Christmas, even news years my phone was with no service!! Couldn’t make incoming or outgoing calls it would connect me to Verizon. I’ve called customer service over 100+ times to get this service fixed. Basically I bought 2 iPhones with no service for $500 plus pay $100 a month for service I CAN NOT USE. I’ve talked to a supervisor who credited my $20... she original told me to call back each time I had the problem. Call on Christmas couldn’t contact my family. Boost mobile was surprisingly Open I Was PROMISED credit each interaction but never received. The we’re supposed to start a investigation on why I haven’t received compensation for boost mobiles mistake. I had boost mobile prior to these phone never had a problem. Now I’m forced to guess when my phones gonna work or not. Phone service and customer service is ridiculous. Very unpleased customer!!!!!!!

by Roy prince on Boost mobile customer service

Long story short, horrible customer service, horrible service...

by Lacy on Boost mobile customer service

Boost sucks very much.in having issue with my phone there refuse to help me with my phone. Bunch bs. I was force to switch from virgin mobile had that service for 15yrs i broke me phone i had to get another service they suck ass

by Lisa. Davis on Boost mobile customer service

BOOST MOBILE IN MESQUITE & DALLAS TEXAS ENTIRELY IS A HORRIBLE COMPANY AND THEY STILE $100 FROM ME AFTER PAYING MY BILL ON DECEMBER 16,2019 50 GB FOR MY COOLPAD HOT SPOT BY THE TIME I MADE IT HOME ALL 50 GB HAD BEENUSED ACCORDING TO BOOST CUSTOMER SERVICE. SO PAY ANOTHER $50. I WENT STORE TO STORE AND EACH LOCATION DID NOT HAVE A CLUE OF WHO TO CALL OR WHAT DEPARTMENT TO REFER ME TO TO GET A REFUND. BOOST MOBILE SUCKS!!!!!!

by Teddy Bullard on Boost mobile customer service

I prefer to give "boost mobile" no stars, not because of their service, which i know nothing about, and which i intend to never patronize because of one thing. I saw one of their latest tv ads, in which there were mostly minority women in orange jump suits, obviously depicted as convicts, a man cast as, apparently a pimp, an an obese black woman, who it seems, is cast as either a prison guard, or law enforcement officer. This ad is heavy on symbolism, and stereotyping members of minorities, and the law enforcement community. Why? I ask: does boost mobile really think it can endear itself to the average American Citizen, and families with such symbolism featuring crime, prostitution, and criminals? And with it's stereotyping of minorities, and the law enforcement, and/or correctional communities? In other words, with "such garbage". By the way, until i did research on this commercial, i did not know who "pitbull" was, i am proud to say, and based on the way he is obviously content to be cast in the ad. I don't wish to know anything more about. Who is "boost mobile" getting its advice from for advertising? And who pitched this idea to the corporate heads? Very unfortunate, and sorely out of touch they all are for putting this morally putrid representation in view of American families.

by E on Boost mobile customer service

I have been a Boost Mobile customer with the same phone number for over 7 years now. Myrtle Beach's whole district seems to cover for the main store on 3rd Avenue South.



I went to upgrade my phone and the representative, Karen, offered an accessory 'package' for a 'discounted price' so I liked holster case look, I agreed. A wireless charger and an extra cable was included in the 'package' as well as a screen protector.



While I waited (right in front of Karen) to pay for the product, she activated the new phone AND incorrectly put on the screen protector. After realizing she already changed everything without saying a word to me, I disappointingly paid for it and left, but not before she told me to come back 'the next day' because they are out of the extra chargers.



She seemed to have some issues with the screen. When I finally went to use it, I needed to press a little hard on the screen for it to work. The screen fell off and i had to put it back on.



I had some issues with setting up my new phone since i didnt have the data to on my old phone to back it up. I went to the mall and soon after realized that the holster and case keeps getting stuck in certain directions making it extremely hard to clip on, or, if you put it in the other way, extremely hard to unclip. I literally had to remove the entire holster from my belt every time i wanted or needed to remove the magnetic case (part of the holster) from the holster.



When I got home and plugged in the wireless charger, it did not charge. After googling this issue for several minutes, it turns out that the magnetic case for the holster does not work with the wireless charging (electromagnet or something) and so I had to remove the phone from its case to charge it on the wireless charger.



When I came back 'the next day' like I was told to do, a different young lady said there were no chargers and to come back the next day. When I mentioned the defects, she told me their return policy on accessories only allows for exchanges. So, even though it was defective (and it's the only kind of holster case they carry), I could only exchange it for something I did not want.



I continued to go back every day just to hear the same thing. One day a young man named Sebastian was there and he said he did not know what was going on. Still there were no chargers.



I started calling instead of wasting time and gas but either nobody would answer the phone or they would just repeat the same things. They said the manager would call me back. That never happened.



Eventually, I started giving up because when nothing changed. After a few days of not calling, I called and they claimed a charger with my name on it was there for over a week but that was not true. I waited a for the manager to call again but after over month, still no call.



I called the corporate office but it takes forever to reach a person who understands english and when they do, the just say they'll file a report...



Today, I called but no answer. I called other stores in the same region. Eventually, someone picked up saying they cannot give ANY information on the managers OR regional managers, etc; not even a name. They had the main stire call back. It happened to be the same store I had the issue at. I was told that nothing has changed:



Defective products do not warrant returns.

When a charger is available I can get it.

The store manager (Rosie) will call me back...



This has been going on for 3 months now. I might switch companies...

by B on Boost mobile customer service

I bought a Galaxy S6 from a store. The guys working didn’t activate it in the store for some reason. Needless to say I tried to activate it and it failed every time. I use to build Apple products so something like this is a cake walk for me. Upon checking to make sure the SIM card was inserted properly I noticed it wasn’t even a Boost/Sprint SIM card. Needless to say I got everything together and took it back to the store. The same guys who sold me the phone were there when I went to return the phone. They weren’t too thrilled to see me again, but they also weren’t very shocked that the phone didn’t work either. The rude and demeaning behavior was appalling. Considering there were other customers in the store and they were talking to me the way that they were I’m not sure that I’ve ever been more embarrassed. My biggest concern is my little girl having separation anxiety now cannot contact me and apparently I have to wait a week or more for the refund. As well as my job at risk now too. This seals the deal for me. I have had multiple accounts in place for years but as I said the seal the deal unless I get my money now. If y’all happen to go past the 3100 block of new cut Road stay away from that big store unless you wanna wait a week or more for your money deal with the rudeness from imbeciles that make a good product and a good company have a bad name.

by Jonathan on Boost mobile customer service

Why cant i be on my phone talking an be on the internet if I can't fix these problems I'm going to switch phone carriers to MetroPCS

by O on Boost mobile customer service

It is wrong to buy a phone from boost mobile cash, however, they keep a lock on it and force you to stay with their company before they can remove the lock of the phone that is paid for. They didn't discuss this with ywhen I was buying the phone. Can't wait to move my service to another company.

by Lorraine Hill on Boost mobile customer service

I have never been so decieved by a company. Corparate phone numbers seem to be impossible to find. Why are they hiding? I know it is because they know how bad this company is and they condone and even encourage it.

Contact Boost mobile customer service phone numbers

Phone Number : 1-866-402-7366

Email : info@boostmobile.com or @sms.myboostmobile.com

Business Hours: Mon-Fri: 4am - 8pm PST, Sat & Sun: 4am - 7pm PST

Website : https://www.boostmobile.com

Corporate Head office: 6591 Irvine Center Dr #100, Irvine, CA 92618, USA

Content overview of Boost mobile Headquarters

Boost mobile customer service

1. History

  • In which year Boost mobile founded
  • Boost mobile Seattle campus

2. Headquarters info

  • Boost mobile Headquarters Address
  • Headquarters Phone
  • Boost mobile Headquarters email
  • Live Chat Customer For Boost mobile
  • Headquarters website

3. Customer services

  • Boost mobile phone numbers
  • Boost mobile Customer Service Email
  • Live Chat Customer Service

4. How to complain?
5. Careers and Jobs
6. Headquarters Executive Team
7. Customer service reviews
8. Resource Links

History of Boost mobile

Boost Mobile is a wireless telecommunications carrier used by two independent networks in Australia and the U.S. Boost Mobile founded in 2000 by Pete Bourke in Australia and New Zealand.  The service was at first exclusively to markets in the areas of American state and American state and was marketed towards urban minorities, usually mistreatment urban slang in advertisements. Eventually Nextel became the only real owner of Boost’s us operations in 2003. Nextel began to expand the complete elsewhere within the us in late 2004.

Sprint Corporation noninheritable Nextel Communications in 2006, deed Boost Mobile as a subsidiary of the incorporated company, Sprint Nextel Corporation. Boost Mobile still continues to use the previous Nextel iDEN infrastructure for its service, however, in 2006, began to supply a brand new Unlimited by Boost Mobile service in choose markets mistreatment Sprint’s CDMA network, providing unlimited speak, text, and web. Whereas the plans resulted in important growth for Boost Mobile, Boost didn’t begin shifting to CDMA entirely.

To vie with unlimited offerings from competitors within the wireless business, Boost Mobile declared on Gregorian calendar month fifteen, 2009, that it’d launch a Monthly Unlimited arrange. The arrange was among re-focusing the complete towards a broader demographic than before. The new unlimited arrange resulted in a very internet gain of quite 674,000 customers in regarding 3 months. Despite this carry, Nextel overall suffered a gross subscriber loss of 1.25 million contract subscriptions.

In which year Boost mobile founded

Boost Mobile founded on 1 January 2000 by Pete Bourke in Australia and New Zealand.

President and CEO: Marcelo Claure
FounderJoel Kaspersky
Headquarters: Tropical North Queensland, United States, Cairns, Australia

Boost mobile Seattle campus

Products and brands of Boost mobile

The Boost Mobile brand was initially marketed to the teen and young adult demographics, heavily focused on action sports, lifestyle and urban music.

Boost mobile Headquarters inforation

Irvine, California, United States is a headquarters of boost mobile

Irvine could be a town in Orange County, California. To the east, Orange County nice Park options Associate in Nursingantique carousel and an enormous, anchored noble gas balloon. Guests will ride the balloon up for aerial views. Trails wind past ancient sycamore trees in Bommer canon. The fake town Children’s repository contains a kid-size post workplace, restaurant and farm. Impressionist art from around California is displayed in the Irvine repository.

Headquarters Address for USABoost Mobile Headquarters Images

Boost Worldwide, Inc.,
6591 Irvine Center Dr # 100,
Irvine, CA 92618,
The United States.

Address in Alexandria

Ground Floor Suite 1A
170-180 Bourke Rd
Sydney Corporate Park
Alexandria NSW 2015

Boost mobile Headquarters Phone

  • Corporate Headquarters: 1-949-748-3200

Headquarters email

Email: info@boostmobile.com  or compliancemanager@boost.com.au

Live Chat Customer For Boost mobile

Headquarters Website

https://www.boostmobile.com

boost mobile account

Click here

Boost mobile all headquarters Name & numbers

Boost mobile customer services

Customer service phone numbers

  1. Boost mobile Customer care Service: 888-266-7848
  2. Customer Service: 1-866-402-7366

Boost mobile Customer Service Email

Customer Assistance: boostmobilecustomerassistance@boostmobile.com

Support: support@boostmobile.com

Information: info@boostmobile.com

Boot Customer Service Email: contact@boostmobile.com

Customer Service: customer.service@boostmobile.com

Boot mobile press: press@boostmobile.com

Boot Mobile Communication: communityrelations@boostmobile.com

Live Chat Customer Service

Step for live chat customer service

  • Dial 888-266-7848
  • Wait for the message to go to English
  • Press, 5
  • Then after
  • Press, 2
  • Press, 4
  • Wait through all of the menu options, and then a few seconds longer until prompted to talk to a rep
  • Press, 0
  • Press, 2
Hours of Operation:

4am PST – 11pm PST
7 days a week

How to complain to Boost mobile?

If you want to make complaint to Boost Mobile’s via phone, dial Boost Mobile complaint number 1-866-402-7366. Boost Mobile’s Customer Service team is available on. Lines are open between 9 a.m. And 7 p.m. From Monday to Friday. So you can submit your complain easily.

Boost mobile Careers and Jobs

Find here boost mobile jobs: https://www.indeed.com/q-Boost-Mobile-jobs.html

Boost mobile headquarters Executive Team

  • Marcelo Claure (Chief Executive Officer)
  • Ismat Aziz (Chief Human Resources Officer)
  • Néstor Cano (Chief Operating Officer)
  • Kevin Crull (President, Omnichannel Sales)
  • Brandon “Dow” Draper (President, Sprint Prepaid Group)
  • Jerry Gallegos (President, West Area)
  • Jan Geldmacher (President, Sprint Business)
  • Jorge Gracia (Chief Legal Officer)
  • Kimberly Green-Kerr (Vice President and General Manager)
  • Yuriko Ishihara (Senior Vice President and Chief Strategy Officer)
  • Jaime Jones (President, East Area)
  • Doug Michelman (President)
  • Tracy Nolan (Senior Vice President of Sales)
  • Gunther Ottendorfer (Chief Operating Officer, Technology)
  • Tarek Robbiati (Chief Financial Officer)
  • John Saw (Chief Technology Officer, Sprint)
  • Roger Solé (Chief Marketing Officer)
  • David Tovar (Senior Vice President)

Directors of The Boost mobile Company

Boost mobile customer service reviews

Here is a list of websites that provide information about Boost Mobile customer service reviews

www.consumeraffairs.com/cell_phones/boost.html
www.toptenreviews.com/mobile/phones/best-cell-phone-providers/boost-mobile-review/
www.productreview.com.au/p/boost-mobile-broadband.html

  • boostmobile.com/shop
  • boostmobile.com/shrinking-payments
  • boostmobile.com/accountLogin
  • boostmobile.com/reboost
  • boostmobile.com/terms-conditions
  • boostmobile.com/daily-unlimited

Also read:

I tried to provide maximum information about Boost mobile customer service. Let me know if I miss any useful information vie contact form.

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Boost mobile customer service
Average rating:  
 52 reviews
by Brandi Willyard on Boost mobile customer service

Couldn’t rate lower than one star. Terrible customer service, I bought 2 brand new iPhone 7s in November 2019 in CALIFORNIA. The first week I bought them I had problems making and receiving calls. Called customer service who gave me some ## Numbers to reset my phone. Worked for a day then the problem continued. Traveled to LAS VEGAS NEVADA, no phone signal the wholeeee way SO NO GPS! Very nerve racking once I had to connect to public WiFi in order to do anything with my phone. Thanksgiving, Christmas, even news years my phone was with no service!! Couldn’t make incoming or outgoing calls it would connect me to Verizon. I’ve called customer service over 100+ times to get this service fixed. Basically I bought 2 iPhones with no service for $500 plus pay $100 a month for service I CAN NOT USE. I’ve talked to a supervisor who credited my $20... she original told me to call back each time I had the problem. Call on Christmas couldn’t contact my family. Boost mobile was surprisingly Open I Was PROMISED credit each interaction but never received. The we’re supposed to start a investigation on why I haven’t received compensation for boost mobiles mistake. I had boost mobile prior to these phone never had a problem. Now I’m forced to guess when my phones gonna work or not. Phone service and customer service is ridiculous. Very unpleased customer!!!!!!!

by Roy prince on Boost mobile customer service

Long story short, horrible customer service, horrible service...

by Lacy on Boost mobile customer service

Boost sucks very much.in having issue with my phone there refuse to help me with my phone. Bunch bs. I was force to switch from virgin mobile had that service for 15yrs i broke me phone i had to get another service they suck ass

by Lisa. Davis on Boost mobile customer service

BOOST MOBILE IN MESQUITE & DALLAS TEXAS ENTIRELY IS A HORRIBLE COMPANY AND THEY STILE $100 FROM ME AFTER PAYING MY BILL ON DECEMBER 16,2019 50 GB FOR MY COOLPAD HOT SPOT BY THE TIME I MADE IT HOME ALL 50 GB HAD BEENUSED ACCORDING TO BOOST CUSTOMER SERVICE. SO PAY ANOTHER $50. I WENT STORE TO STORE AND EACH LOCATION DID NOT HAVE A CLUE OF WHO TO CALL OR WHAT DEPARTMENT TO REFER ME TO TO GET A REFUND. BOOST MOBILE SUCKS!!!!!!

by Teddy Bullard on Boost mobile customer service

I prefer to give "boost mobile" no stars, not because of their service, which i know nothing about, and which i intend to never patronize because of one thing. I saw one of their latest tv ads, in which there were mostly minority women in orange jump suits, obviously depicted as convicts, a man cast as, apparently a pimp, an an obese black woman, who it seems, is cast as either a prison guard, or law enforcement officer. This ad is heavy on symbolism, and stereotyping members of minorities, and the law enforcement community. Why? I ask: does boost mobile really think it can endear itself to the average American Citizen, and families with such symbolism featuring crime, prostitution, and criminals? And with it's stereotyping of minorities, and the law enforcement, and/or correctional communities? In other words, with "such garbage". By the way, until i did research on this commercial, i did not know who "pitbull" was, i am proud to say, and based on the way he is obviously content to be cast in the ad. I don't wish to know anything more about. Who is "boost mobile" getting its advice from for advertising? And who pitched this idea to the corporate heads? Very unfortunate, and sorely out of touch they all are for putting this morally putrid representation in view of American families.

by E on Boost mobile customer service

I have been a Boost Mobile customer with the same phone number for over 7 years now. Myrtle Beach's whole district seems to cover for the main store on 3rd Avenue South.



I went to upgrade my phone and the representative, Karen, offered an accessory 'package' for a 'discounted price' so I liked holster case look, I agreed. A wireless charger and an extra cable was included in the 'package' as well as a screen protector.



While I waited (right in front of Karen) to pay for the product, she activated the new phone AND incorrectly put on the screen protector. After realizing she already changed everything without saying a word to me, I disappointingly paid for it and left, but not before she told me to come back 'the next day' because they are out of the extra chargers.



She seemed to have some issues with the screen. When I finally went to use it, I needed to press a little hard on the screen for it to work. The screen fell off and i had to put it back on.



I had some issues with setting up my new phone since i didnt have the data to on my old phone to back it up. I went to the mall and soon after realized that the holster and case keeps getting stuck in certain directions making it extremely hard to clip on, or, if you put it in the other way, extremely hard to unclip. I literally had to remove the entire holster from my belt every time i wanted or needed to remove the magnetic case (part of the holster) from the holster.



When I got home and plugged in the wireless charger, it did not charge. After googling this issue for several minutes, it turns out that the magnetic case for the holster does not work with the wireless charging (electromagnet or something) and so I had to remove the phone from its case to charge it on the wireless charger.



When I came back 'the next day' like I was told to do, a different young lady said there were no chargers and to come back the next day. When I mentioned the defects, she told me their return policy on accessories only allows for exchanges. So, even though it was defective (and it's the only kind of holster case they carry), I could only exchange it for something I did not want.



I continued to go back every day just to hear the same thing. One day a young man named Sebastian was there and he said he did not know what was going on. Still there were no chargers.



I started calling instead of wasting time and gas but either nobody would answer the phone or they would just repeat the same things. They said the manager would call me back. That never happened.



Eventually, I started giving up because when nothing changed. After a few days of not calling, I called and they claimed a charger with my name on it was there for over a week but that was not true. I waited a for the manager to call again but after over month, still no call.



I called the corporate office but it takes forever to reach a person who understands english and when they do, the just say they'll file a report...



Today, I called but no answer. I called other stores in the same region. Eventually, someone picked up saying they cannot give ANY information on the managers OR regional managers, etc; not even a name. They had the main stire call back. It happened to be the same store I had the issue at. I was told that nothing has changed:



Defective products do not warrant returns.

When a charger is available I can get it.

The store manager (Rosie) will call me back...



This has been going on for 3 months now. I might switch companies...

by B on Boost mobile customer service

I bought a Galaxy S6 from a store. The guys working didn’t activate it in the store for some reason. Needless to say I tried to activate it and it failed every time. I use to build Apple products so something like this is a cake walk for me. Upon checking to make sure the SIM card was inserted properly I noticed it wasn’t even a Boost/Sprint SIM card. Needless to say I got everything together and took it back to the store. The same guys who sold me the phone were there when I went to return the phone. They weren’t too thrilled to see me again, but they also weren’t very shocked that the phone didn’t work either. The rude and demeaning behavior was appalling. Considering there were other customers in the store and they were talking to me the way that they were I’m not sure that I’ve ever been more embarrassed. My biggest concern is my little girl having separation anxiety now cannot contact me and apparently I have to wait a week or more for the refund. As well as my job at risk now too. This seals the deal for me. I have had multiple accounts in place for years but as I said the seal the deal unless I get my money now. If y’all happen to go past the 3100 block of new cut Road stay away from that big store unless you wanna wait a week or more for your money deal with the rudeness from imbeciles that make a good product and a good company have a bad name.

by Jonathan on Boost mobile customer service

Why cant i be on my phone talking an be on the internet if I can't fix these problems I'm going to switch phone carriers to MetroPCS

by O on Boost mobile customer service

It is wrong to buy a phone from boost mobile cash, however, they keep a lock on it and force you to stay with their company before they can remove the lock of the phone that is paid for. They didn't discuss this with ywhen I was buying the phone. Can't wait to move my service to another company.

by Lorraine Hill on Boost mobile customer service

I have never been so decieved by a company. Corparate phone numbers seem to be impossible to find. Why are they hiding? I know it is because they know how bad this company is and they condone and even encourage it.

Page 1 of 6:
«
 
 
1
2
3
 
»
 
Share with Friends
 

Related Posts

5 comments

  1. I have also purchased a Boost Mobile phone I cannot use. I also cannot get it unlocked. I spent $255 on this phone and have never been able to use it. I went to 2 Boost Mobile Offices in Warrensburg and Sedalia, MO. They were smart to me and informed me they will not unlock the phone unless I carried their service for a year. My customer service from AT&T spent an hour with a lady while she was letting him think they would unlock it, that at the end of the conversation, she said “we will not unlock it” So many p eople I speak too say Boost will not unlock phones, but other Cell phone services will.

  2. Boost mobile return policy is a scam. I brought my phone yesterday and I wanted to change my plan today into a family plan I was not looking for the bill or activation refund but the receipt stated that the phone had to be returned to the same store within 7days of purchase. When I returned to the store today I was told that I couldn’t return my phone because there wasn’t anything wrong with it but the receipt states that the only way you can return is if it is in like new condition. Boost mobile is a scam and I hope others follow up with me in contacting the BBB(Better Business Bureau) in attempt to putting a stop to this money stealing company

Comments are closed.