Boost mobile customer service
Average rating:  
 35 reviews
by WILL ZAHN on Boost mobile customer service

I PURCHASED A STLYLO 4, LG PHONE A FEW MONTHS AGO... IT STARTED GIVING ME TROUBLE... THE CUST. SUPERVISOR OF TECH. SUPORT SUGGESTED I SEND THE PHONE BK. ... GAVE ME THE ADDRESS, AND SAID UPON RECIEVING MY PHONE AT THE ADDRESS GIVEN TO ME, A. NEW PHONE WOULD BE SENT TO ME, IMMEDIATELY.... WELL THAT WAS A MONTH AGO, AND I HAVE NO PHONE PLUS AM BEING ASKED TO PAY FOR MONTHLY SERVICE, BUT HAVE NO PHONE TO USE SERVICE WITH.... WOW! BOOST & SPRINT DON'T NEED A GUN TO STEAL MONEY!!! THEY SIMPLY USE CELL PHONE SERVICE, AND ASSUME EVERYONE IS STUPID ENOUGH TO ALLOW THEM TO DO SO..... YO! BOOST!! NOT ME!!!!! VERY, VERY SINCERLY..... WILLZAHN1045@GMAIL.COM. / BOOST PH. NO.# 410-258-9835

by Pissed off on Boost mobile customer service

This is the most scamy from over seas ran company. Paid cash money for a phone and switched after 3 months of horrible service. Now they wont unlock my phone saying it has to be a year!!! Scam services. Phone service dropped everyday and one day i couldnt dial or accept calls.

by RAQUEL on Boost mobile customer service

I HAD EXPERIENCED SO I THOUGHT GREAT SERVICE UNTIL I REALIZED WHEN MY PHONE ACTIVATED ALL THE REP TOLD ME WAS A LIE THT ALL MY SERIVICESBI HVE PRIOR TO PORTING WIL REMAIN THE SAME SWITCHING OVER ..NO LIE LIES LIES ..

#2 MY INTERNERT SIGNAL IS CRAPPY AMD DROP ALL CALL N NO SIGNAL EVRYWHR I GO I CONSTANTLY GET ERROR MESSAGE THT SAYS IM NOT REGISTERD ON A VALID NETWORK / IT WILL HV A X AT TOP AND I HVE TO KEEP REBOOTING MY PHONE. IF I DONT STAY CONNECTED TO WIFI I DONT GET SIGNAL..I DONT RECEIVE MESSAGE OR CALLS .

MY PHONE NEVER (AND IM VERY POPULAR SO IT NOT NORMAL FORME NT TO HV CALL OR TEXTS . I CONTACTES CUSTOEMR SUPPORT THEY DONT DO CRAP ABOUT IT ..I TOLD THEM MY PHONE GETS HOT ...AND THE CREEN PAGE THT WILL BE OPEN WILL MINIMIZE ON OT OWN AMD JUST KEEP FLASHING AND IT FREZZES ..... I SHOULDNT HV TO PAY INS DEDUCTABLE FOR A CRAP PHOEN I GOT FROM DAY ONE..ALSO IF IM ON A CALLL I CANT BROWSSE WEB AT SAME TIME I WOULD LIKE TO BE OMPENSATED WITH A NEW PHONE ....OR IM GOING BK YO MY OTHER PROVIDER ..WOULD NEVER RECOMEND BOOST

by Randy on Boost mobile customer service

Sorry boost, loyal customer since 2007, just had one of your customer service reps tell me to switch carriers instead of trying to find a better option for me. Advice from your employee that I guess I will be following soon. See ya.

by Donald mckenzie on Boost mobile customer service

This phone service is not good at all ever.me and my wife had this shit for 4 months and the shit don't work at all we been in the store and the worker's didn't even know how to open the phone .then I should have none better ,when it took so long for the manager to start ower phone on ,the service it took him 5 hour's wow yes 5 hour's to put service in the damn phone's dummy and he's the manager wow,who slow the owners then they sent us 2 sim cards that did do anything or work the phone . And now they wanted us to let them send us a 3 sim card why . If you didn't get the first sim card right and the second one why should we take a3 Rd one stupid people,and get people that speak English dummy and don't get me started on the phone it was told to us it was free not we ,paid $2250 dollars for they're shity ass shit we leaving this BS it not worth the money ,the phone or the service and still to day the shit don't work right.it freezing all the time but ower phone calls of when we talking .I'm taking this shit to Facebook Twitter chat.all services.post this shity ass phone and people will leave and they phone company will go out of business,yes . Share and post you bad phone ,bull shit to others and they will follow and know longer by boost Mobile .take them live put them on front Street you know others will follow. I'm doing it with my family and friends they will be leaving boost yes all of us .

by Senethia on Boost mobile customer service

I just got my phone June the 7th 2019 my phone worked for a week and Haven’t worked since I have called them over and over and they still working on the towels and won’t refund my money. But as we all know y’all under a big law sue and best to believe I’m suing y’all ass and that’s a promise this is some bull shit scammers and I will make sure y’all company never stand and run anymore. All this reaping off y’all doing to people I promise it’s not a threat this a promise you won’t have no business anymore when I’m done with y’all ass I tried to be nice but I see y’all some illiterate crooked Thieves! Y’all will be hearing from me again!!!!!!!!!!!!!!!!!!!!!

by Kesh Jax on Boost mobile customer service

Boost mobile is bull shit I’ve been with them for 5 years. So the day I payed me and my kids bill witch is 143. My kids phones were stolen. So I called they suspend the both phone. A agent said I can get a refund for the both phones, then another said I can’t. My bank called and the supervisor said they will return the money. So I called Wednesday and they guy said he will process the refund. So now they say they can’t, because the phone have data usage. My kids don’t have the phone they were stolen. I’m switching my phone service to somewhere else. Boost is trying to steal my money and not give it back and it’s not fair

by Brian lynn on Boost mobile customer service

I bought some ear buds from boost mobile across from walmart on jefferson ave i did not like .i tried to return them and i was rudely treated by employee dont buy anything from them.

by Denise Williams on Boost mobile customer service

I have been calling Boost Mobile for Months regarding my service. I recently purchased a new phone, thinking that was the issue with my phone. When I called Customer Service a few days ago, I was told a tower might be the problem and to reinstall my apps. Facebook, Bank of America, Lyft. I was told bys the supervisor that this was the issue. I can't get internet connection, My phone is slow and buffers all day long. The manager told me if I paid another 5.00 monthly, I'd receive 12 gigs of Data. I paid it and Yesterday I received a warning my 2 gigs of data was expiring or running low. The customer service is rude and unprofessional and unknowledgeable about anything regarding my service! They lied to me and told they increased my data and they didn't. After I paid.

No one can speak English, where you can understand what they're saying. This service is horrible and I can't wait to switch. I'm going to pay off this phone and get rid of this Boost Service.

by Julie on Boost mobile customer service

Ugh, so here goes...I switched from Virgin Mobile to Boost Mobile 2years ago thinking because Boost actually had a store i could go to id have better luck with customer service. Well with my dumb luck its the same if not worse. I have been eligible for over a year now for boost up. Unfortunately everytime ive tried to do it i cant get it. Confusing right? Get the email...go online and somethings ends up being wrong with the website like timing out.. So hey lets go into the store...only for them to have 1 rep available and a ton of people. So instead of that 1 rep handling one person at a time no they are bouncing around worse than a damn kangaroo. Only to come back to you confused about what youre asking then to have to start all over. Finally they dont even have the phone in stock that is eligible under boost up like wtf...waste of time. Turn around on 5/10/19 a charge of $35 was taken out of my account that i did not authorize. Mind you my bill wasnt due until 5/23/19. I switched carriers on 5/11/19. So with that being said i called customer aervice to have them give my money back...1st rep says theres nothing him or the back office can do because the other account isnt showing - after getting my credit card number to verify this all with the back office..idgaf about the other account yall need to pay me my money. I cant do that is what he kept telling me. Then i said i need to speak to a supervisor. He blantly refused and told me they will tell me the same thing. I called back got a female this time..she got my phone number but refused to give me a super until i verified the account with my pin. I finally got "a super" who had to look for their rep id when i asked for it...in turn the rep id is legit i1771937 name - jayz? Really? Lmfao. Getting a different answer from JAYZ lmfao thaf they are conducting a investigation and itll take 24-48hrs to handle. Well im rihanna and bitch better have my money in my account in 24-48hrs.

Phone number: 1-888-266-7848

Hours: Mon-Fri: 4am - 8pm PST, Sat & Sun: 4am - 7pm PST

Email: @sms.myboostmobile.com

Website: https://www.boostmobile.com

Boost mobile Corporate Office Address
6591 Irvine Center Dr #100, Irvine, CA 92618, USA

Last updated on June 26th, 2019 at 06:06 am

Content overview of Boost mobile Headquarters

Boost mobile customer service

1. History

  • In which year Boost mobile founded
  • Boost mobile Seattle campus

2. Headquarters info

  • Boost mobile Headquarters Address
  • Headquarters Phone
  • Boost mobile Headquarters email
  • Live Chat Customer For Boost mobile
  • Headquarters website

3. Customer services

  • Boost mobile phone numbers
  • Boost mobile Customer Service Email
  • Live Chat Customer Service

4. How to complain?
5. Careers and Jobs
6. Headquarters Executive Team
7. Customer service reviews
8. Resource Links

 

History of Boost mobile

Boost Mobile is a wireless telecommunications carrier used by two independent networks in Australia and the U.S. Boost Mobile founded in 2000 by Pete Bourke in Australia and New Zealand.  The service was at first exclusively to markets in the areas of American state and American state and was marketed towards urban minorities, usually mistreatment urban slang in advertisements. Eventually Nextel became the only real owner of Boost’s us operations in 2003. Nextel began to expand the complete elsewhere within the us in late 2004.

Sprint Corporation noninheritable Nextel Communications in 2006, deed Boost Mobile as a subsidiary of the incorporated company, Sprint Nextel Corporation. Boost Mobile still continues to use the previous Nextel iDEN infrastructure for its service, however, in 2006, began to supply a brand new Unlimited by Boost Mobile service in choose markets mistreatment Sprint’s CDMA network, providing unlimited speak, text, and web. Whereas the plans resulted in important growth for Boost Mobile, Boost didn’t begin shifting to CDMA entirely.

To vie with unlimited offerings from competitors within the wireless business, Boost Mobile declared on Gregorian calendar month fifteen, 2009, that it’d launch a Monthly Unlimited arrange. The arrange was among re-focusing the complete towards a broader demographic than before. The new unlimited arrange resulted in a very internet gain of quite 674,000 customers in regarding 3 months. Despite this carry, Nextel overall suffered a gross subscriber loss of 1.25 million contract subscriptions.
 

In which year Boost mobile founded

Boost Mobile founded on 1 January 2000 by Pete Bourke in Australia and New Zealand.

President and CEO: Marcelo Claure
FounderJoel Kaspersky
Headquarters: Tropical North Queensland, United States, Cairns, Australia

Boost mobile Seattle campus

Products and brands of Boost mobile

The Boost Mobile brand was initially marketed to the teen and young adult demographics, heavily focused on action sports, lifestyle and urban music.

Boost mobile Headquarters inforation

Irvine, California, United States is a headquarters of boost mobile

Irvine could be a town in Orange County, California. To the east, Orange County nice Park options Associate in Nursingantique carousel and an enormous, anchored noble gas balloon. Guests will ride the balloon up for aerial views. Trails wind past ancient sycamore trees in Bommer canon. The fake town Children’s repository contains a kid-size post workplace, restaurant and farm. Impressionist art from around California is displayed in the Irvine repository.

Headquarters Address for USABoost Mobile Headquarters Images

Boost Worldwide, Inc.,
6591 Irvine Center Dr # 100,
Irvine, CA 92618,
The United States.

Address in Alexandria

Ground Floor Suite 1A
170-180 Bourke Rd
Sydney Corporate Park
Alexandria NSW 2015
 

Boost mobile Headquarters Phone

  • Corporate Headquarters: 1-949-748-3200

Headquarters email

Email: compliancemanager@boost.com.au

Live Chat Customer For Boost mobile

Headquarters Website

https://www.boostmobile.com

boost mobile account

Click here

Boost mobile all headquarters Name & numbers

Boost mobile customer services

Customer service phone numbers

  1. Boost mobile Customer care Service: 888-266-7848
  2. Customer Service: 1-866-402-7366

Boost mobile Customer Service Email

https://www.boostmobile.com/support/contact-customer-service/

Live Chat Customer Service

Step for live chat customer service

  • Dial 888-266-7848
  • Wait for the message to go to English
  • Press, 5
  • Then after
  • Press, 2
  • Press, 4
  • Wait through all of the menu options, and then a few seconds longer until prompted to talk to a rep
  • Press, 0
  • Press, 2
Hours of Operation:

4am PST – 11pm PST
7 days a week
 

How to complain to Boost mobile?

Boost Mobile’s Customer Service team is available on. Lines are open between 9 a.m. And 7 p.m. From Monday to Friday. So you can submit your complain easily.

Boost mobile Careers and Jobs

Find here boost mobile jobs: https://www.indeed.com/q-Boost-Mobile-jobs.html

Boost mobile headquarters Executive Team

  • Marcelo Claure (Chief Executive Officer)
  • Ismat Aziz (Chief Human Resources Officer)
  • Néstor Cano (Chief Operating Officer)
  • Kevin Crull (President, Omnichannel Sales)
  • Brandon “Dow” Draper (President, Sprint Prepaid Group)
  • Jerry Gallegos (President, West Area)
  • Jan Geldmacher (President, Sprint Business)
  • Jorge Gracia (Chief Legal Officer)
  • Kimberly Green-Kerr (Vice President and General Manager)
  • Yuriko Ishihara (Senior Vice President and Chief Strategy Officer)
  • Jaime Jones (President, East Area)
  • Doug Michelman (President)
  • Tracy Nolan (Senior Vice President of Sales)
  • Gunther Ottendorfer (Chief Operating Officer, Technology)
  • Tarek Robbiati (Chief Financial Officer)
  • John Saw (Chief Technology Officer, Sprint)
  • Roger Solé (Chief Marketing Officer)
  • David Tovar (Senior Vice President)

Directors of The Boost mobile Company

Boost mobile customer service reviews

Here is a list of websites that provide information about Boost Mobile customer service reviews

www.consumeraffairs.com/cell_phones/boost.html
www.toptenreviews.com/mobile/phones/best-cell-phone-providers/boost-mobile-review/
www.productreview.com.au/p/boost-mobile-broadband.html
 

  • boostmobile.com/shop
  • boostmobile.com/shrinking-payments
  • boostmobile.com/accountLogin
  • boostmobile.com/reboost
  • boostmobile.com/terms-conditions
  • boostmobile.com/daily-unlimited

Also read: Coca-Cola customer service

Amazon customer service & phone numbers

I tried to provide maximum information about Boost mobile customer service. Let me know if I miss any useful information vie contact form.

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review
Boost mobile customer service
Average rating:  
 35 reviews
by WILL ZAHN on Boost mobile customer service

I PURCHASED A STLYLO 4, LG PHONE A FEW MONTHS AGO... IT STARTED GIVING ME TROUBLE... THE CUST. SUPERVISOR OF TECH. SUPORT SUGGESTED I SEND THE PHONE BK. ... GAVE ME THE ADDRESS, AND SAID UPON RECIEVING MY PHONE AT THE ADDRESS GIVEN TO ME, A. NEW PHONE WOULD BE SENT TO ME, IMMEDIATELY.... WELL THAT WAS A MONTH AGO, AND I HAVE NO PHONE PLUS AM BEING ASKED TO PAY FOR MONTHLY SERVICE, BUT HAVE NO PHONE TO USE SERVICE WITH.... WOW! BOOST & SPRINT DON'T NEED A GUN TO STEAL MONEY!!! THEY SIMPLY USE CELL PHONE SERVICE, AND ASSUME EVERYONE IS STUPID ENOUGH TO ALLOW THEM TO DO SO..... YO! BOOST!! NOT ME!!!!! VERY, VERY SINCERLY..... WILLZAHN1045@GMAIL.COM. / BOOST PH. NO.# 410-258-9835

by Pissed off on Boost mobile customer service

This is the most scamy from over seas ran company. Paid cash money for a phone and switched after 3 months of horrible service. Now they wont unlock my phone saying it has to be a year!!! Scam services. Phone service dropped everyday and one day i couldnt dial or accept calls.

by RAQUEL on Boost mobile customer service

I HAD EXPERIENCED SO I THOUGHT GREAT SERVICE UNTIL I REALIZED WHEN MY PHONE ACTIVATED ALL THE REP TOLD ME WAS A LIE THT ALL MY SERIVICESBI HVE PRIOR TO PORTING WIL REMAIN THE SAME SWITCHING OVER ..NO LIE LIES LIES ..

#2 MY INTERNERT SIGNAL IS CRAPPY AMD DROP ALL CALL N NO SIGNAL EVRYWHR I GO I CONSTANTLY GET ERROR MESSAGE THT SAYS IM NOT REGISTERD ON A VALID NETWORK / IT WILL HV A X AT TOP AND I HVE TO KEEP REBOOTING MY PHONE. IF I DONT STAY CONNECTED TO WIFI I DONT GET SIGNAL..I DONT RECEIVE MESSAGE OR CALLS .

MY PHONE NEVER (AND IM VERY POPULAR SO IT NOT NORMAL FORME NT TO HV CALL OR TEXTS . I CONTACTES CUSTOEMR SUPPORT THEY DONT DO CRAP ABOUT IT ..I TOLD THEM MY PHONE GETS HOT ...AND THE CREEN PAGE THT WILL BE OPEN WILL MINIMIZE ON OT OWN AMD JUST KEEP FLASHING AND IT FREZZES ..... I SHOULDNT HV TO PAY INS DEDUCTABLE FOR A CRAP PHOEN I GOT FROM DAY ONE..ALSO IF IM ON A CALLL I CANT BROWSSE WEB AT SAME TIME I WOULD LIKE TO BE OMPENSATED WITH A NEW PHONE ....OR IM GOING BK YO MY OTHER PROVIDER ..WOULD NEVER RECOMEND BOOST

by Randy on Boost mobile customer service

Sorry boost, loyal customer since 2007, just had one of your customer service reps tell me to switch carriers instead of trying to find a better option for me. Advice from your employee that I guess I will be following soon. See ya.

by Donald mckenzie on Boost mobile customer service

This phone service is not good at all ever.me and my wife had this shit for 4 months and the shit don't work at all we been in the store and the worker's didn't even know how to open the phone .then I should have none better ,when it took so long for the manager to start ower phone on ,the service it took him 5 hour's wow yes 5 hour's to put service in the damn phone's dummy and he's the manager wow,who slow the owners then they sent us 2 sim cards that did do anything or work the phone . And now they wanted us to let them send us a 3 sim card why . If you didn't get the first sim card right and the second one why should we take a3 Rd one stupid people,and get people that speak English dummy and don't get me started on the phone it was told to us it was free not we ,paid $2250 dollars for they're shity ass shit we leaving this BS it not worth the money ,the phone or the service and still to day the shit don't work right.it freezing all the time but ower phone calls of when we talking .I'm taking this shit to Facebook Twitter chat.all services.post this shity ass phone and people will leave and they phone company will go out of business,yes . Share and post you bad phone ,bull shit to others and they will follow and know longer by boost Mobile .take them live put them on front Street you know others will follow. I'm doing it with my family and friends they will be leaving boost yes all of us .

by Senethia on Boost mobile customer service

I just got my phone June the 7th 2019 my phone worked for a week and Haven’t worked since I have called them over and over and they still working on the towels and won’t refund my money. But as we all know y’all under a big law sue and best to believe I’m suing y’all ass and that’s a promise this is some bull shit scammers and I will make sure y’all company never stand and run anymore. All this reaping off y’all doing to people I promise it’s not a threat this a promise you won’t have no business anymore when I’m done with y’all ass I tried to be nice but I see y’all some illiterate crooked Thieves! Y’all will be hearing from me again!!!!!!!!!!!!!!!!!!!!!

by Kesh Jax on Boost mobile customer service

Boost mobile is bull shit I’ve been with them for 5 years. So the day I payed me and my kids bill witch is 143. My kids phones were stolen. So I called they suspend the both phone. A agent said I can get a refund for the both phones, then another said I can’t. My bank called and the supervisor said they will return the money. So I called Wednesday and they guy said he will process the refund. So now they say they can’t, because the phone have data usage. My kids don’t have the phone they were stolen. I’m switching my phone service to somewhere else. Boost is trying to steal my money and not give it back and it’s not fair

by Brian lynn on Boost mobile customer service

I bought some ear buds from boost mobile across from walmart on jefferson ave i did not like .i tried to return them and i was rudely treated by employee dont buy anything from them.

by Denise Williams on Boost mobile customer service

I have been calling Boost Mobile for Months regarding my service. I recently purchased a new phone, thinking that was the issue with my phone. When I called Customer Service a few days ago, I was told a tower might be the problem and to reinstall my apps. Facebook, Bank of America, Lyft. I was told bys the supervisor that this was the issue. I can't get internet connection, My phone is slow and buffers all day long. The manager told me if I paid another 5.00 monthly, I'd receive 12 gigs of Data. I paid it and Yesterday I received a warning my 2 gigs of data was expiring or running low. The customer service is rude and unprofessional and unknowledgeable about anything regarding my service! They lied to me and told they increased my data and they didn't. After I paid.

No one can speak English, where you can understand what they're saying. This service is horrible and I can't wait to switch. I'm going to pay off this phone and get rid of this Boost Service.

by Julie on Boost mobile customer service

Ugh, so here goes...I switched from Virgin Mobile to Boost Mobile 2years ago thinking because Boost actually had a store i could go to id have better luck with customer service. Well with my dumb luck its the same if not worse. I have been eligible for over a year now for boost up. Unfortunately everytime ive tried to do it i cant get it. Confusing right? Get the email...go online and somethings ends up being wrong with the website like timing out.. So hey lets go into the store...only for them to have 1 rep available and a ton of people. So instead of that 1 rep handling one person at a time no they are bouncing around worse than a damn kangaroo. Only to come back to you confused about what youre asking then to have to start all over. Finally they dont even have the phone in stock that is eligible under boost up like wtf...waste of time. Turn around on 5/10/19 a charge of $35 was taken out of my account that i did not authorize. Mind you my bill wasnt due until 5/23/19. I switched carriers on 5/11/19. So with that being said i called customer aervice to have them give my money back...1st rep says theres nothing him or the back office can do because the other account isnt showing - after getting my credit card number to verify this all with the back office..idgaf about the other account yall need to pay me my money. I cant do that is what he kept telling me. Then i said i need to speak to a supervisor. He blantly refused and told me they will tell me the same thing. I called back got a female this time..she got my phone number but refused to give me a super until i verified the account with my pin. I finally got "a super" who had to look for their rep id when i asked for it...in turn the rep id is legit i1771937 name - jayz? Really? Lmfao. Getting a different answer from JAYZ lmfao thaf they are conducting a investigation and itll take 24-48hrs to handle. Well im rihanna and bitch better have my money in my account in 24-48hrs.

Page 1 of 4:
«
 
 
1
2
3
4
 
»
 
Share with Friends