Boost mobile customer service
Average rating:  
 24 reviews
by Deena on Boost mobile customer service

I have changed SERVICE FROM CRICKET WIRELESS in November 2018 to Boost mobile. Little did I know at the time I would be in for the BIGGEST DISAPPOINTED, AND MAJOR nightmare and the worse experience I have ever had in a cell phone service! I have constantly daily more than 10 times a day and every day call boost Mobile to troubleshoot and complain about my data connection not working! It's become a routine for me unfortunately! And it's been a major headache and extremely frustrating situation! I DO NOT RECOMMEND THIS UNRELIABLE SCAM COMPANY AT ALL TO ANYONE! I REGRET CHANGING MY SERVICE FROM CRICKET WIRELESS TO BOOST .. JUST THROWING YOUR MONEY IN THE TRASH FULL OF SHIT! Cricket wireless service is so much better than Boost Mobile I wish I would have continued my service with Cricket! I really do not give a 1 Star rating .. 0 stars

by Glenna on Boost mobile customer service

Right now I am just seriously angry. I have been with Boost since 2002. Never had an issue. I have loved Boost. Recommended them to everyone.
I bought a LG Stylo 2 when they first came out and got insurance on it. I have paid well over an iPhone cost in insurance already.
3 days ago my phone fell and not only did the screen protector shatter, but so did the main screen. Even with insurance they charged me $50 for a replacement phone. THE SAME PHONE.
I get the replacement phone today and not only is it used, but it is damaged! I was like wtf!!!
I spent 2 hours on the phone trying to get through to someone with no luck. All of it just automation. I went into a local Boost Store and their rep there even tried to help me. She was so kind.
I have decided that paying the insurance is not even worth it anymore. Theygot 2 years of $7 and $50 more for a phone they do not even make anymore.
In the end, we are the ones getting robbed. I used to recommend Boost to everyone. I bet I won't anymore.

by Brenda on Boost mobile customer service

Worst customer service. Worst service will be switching and will never recommend.

by stand828 on Boost mobile customer service

I've had two lines without service for 6 days this month and 10 days in December because Boost is "enhancing their towers," whatever that means. Everything was fine while the lines had roaming minutes, but when those ran out my elderly mother and her ill sister had no phone service unless they got in the car and drove until they reached an area with working towers. I called to complain and Boost's customer service acknowledged that service was out but said we can restart your plan, so at least the roaming minutes would kick back in with the new start date and those should last until the towers were "enhanced." So in good faith I went ahead and paid for a new month, thinking everything would be fine. Well roaming never came back on, so after six days I moved all three lines to another carrier because no one can be expected to go without phone service for that length of time. Then I called Boost for a refund, prorated or not, since they had not delivered the service they promised and I hadn't even run out of days covered with the first month's payment. I really didn't want to change carriers, since other than the two problems in December and now, I had been quite satisfied with Boost, but I had no choice. Now they think they aren't going to refund my money, even for the second month, and refuse to give me contact information for their corporate offices to call and chew someone out. Again, I was willing to in good faith pay for the extra month to get more roaming minutes in addition to the month I had already paid. I still had 11 days left for first month that I was willing to forfeit, understanding they possibly wouldn't want to refund that, but to not refund the second month that Boost asked me to pre-pay to restart the roaming minutes is essentially theft. It may only be $121, but I'll be damned if I'm going to just let Boost have it. They want me to go dispute it with my bank to see if they will give it back to me, and the bank would with a credit card but not a debit card, since that's the equivalent of paying with cash. I've already spent enough time dealing with this. We can arbitrate and Boost can pay those costs, or I can file in small claims court here for $70 and they can have the expense of a lawyer defending that. Wouldn't it would be simpler and make better business sense to just refund my money and have me go away? I really just want to rip somebody at Boost or Sprint corporate a new asshole before I do anything else. There is no excuse for Boost to think they can just keep money for services they have not provided. That's fraud, and I'm not going to let them get away with it.

by Linnie Hill on Boost mobile customer service

I just bought another phone from Boost and it was cracked when I bought the phone. I took it back to the store on 3421 Murchison rd in fayetteville nc and told them that the phone was cracked they said sorry. So i called boost directly they said that boost doesn't repesent boost. What the hell it was a boost store a boost dealer. Dumb ass people.

by ruben rosado on Boost mobile customer service

Corporate Headquarters: 1-949-748-3200

by anthony craft on Boost mobile customer service

good info. boost mobile wtf.

by Meliss on Boost mobile customer service

I have been trying to resolve a issue with boost mobile now for 72 hours they have told me the same they do not have a corporate office and if you want to make a complaint you have to talk to a customer service rep or supervisor who is outsourced in another country with no knowledge of our country laws and no respect for there customer. I have reached out to state agencies like BBB and consumer affairs. I also found out that there is no number for there corporate office, however when I had exhausted all options I found There Vice President David Kim who is the Prepaid fields Sales distribution and operations manage. He is out of LAs Vegas NEvada and his contact information is public on google. I hope he can assit with the horrible customer service and boost policies.

by Kristina on Boost mobile customer service

This is the most disorganized company I have ever had phone service through. Rude unprofessional and entitled. They do not have managers just customer service agents that pretend to have a title. Do not ever get boost Mobile as your phone company. Plain and simple they SuCK

by Jasmine rodriguez on Boost mobile customer service

💩I repeat there is no corporate number for boost mobile. This is just a decoy of a number and just route you to the customer service department and then you ask them if they can transfer you to a corporate they say they dont have such department. This is a fradulent business. I have a huge problem with this company. I do not get no service at my house or my parents house and every time someone calls me the calls drop or goes to voicemail. I just moved from cricket to boost. Then I get transfered to these overseas representatives that dont care. And it was the worst service I have ever dealt with any phone service. Im gonna move back to cricket because they are the far the best in no contract lines. I want my refund.

Phone number: 1-888-266-7848

Hours: Mon-Fri: 4am - 8pm PST, Sat & Sun: 4am - 7pm PST

Email: @sms.myboostmobile.com

Website: https://www.boostmobile.com

Boost mobile Corporate Office Address
6591 Irvine Center Dr #100, Irvine, CA 92618, USA

Content overview of Boost mobile Headquarters

Boost mobile customer service

1. History

  • In which year Boost mobile founded
  • Boost mobile Seattle campus

2. Headquarters info

  • Boost mobile Headquarters Address
  • Headquarters Phone
  • Boost mobile Headquarters email
  • Live Chat Customer For Boost mobile
  • Headquarters website

3. Customer services

  • Boost mobile phone numbers
  • Boost mobile Customer Service Email
  • Live Chat Customer Service

4. How to complain?
5. Careers and Jobs
6. Headquarters Executive Team
7. Customer service reviews
8. Resource Links



History of Boost mobile

Boost Mobile is a wireless telecommunications carrier used by two independent networks in Australia and the U.S. Boost Mobile founded in 2000 by Pete Bourke in Australia and New Zealand.  The service was at first exclusively to markets in the areas of American state and American state and was marketed towards urban minorities, usually mistreatment urban slang in advertisements. Eventually Nextel became the only real owner of Boost’s us operations in 2003. Nextel began to expand the complete elsewhere within the us in late 2004.

Sprint Corporation noninheritable Nextel Communications in 2006, deed Boost Mobile as a subsidiary of the incorporated company, Sprint Nextel Corporation. Boost Mobile still continues to use the previous Nextel iDEN infrastructure for its service, however, in 2006, began to supply a brand new Unlimited by Boost Mobile service in choose markets mistreatment Sprint’s CDMA network, providing unlimited speak, text, and web. Whereas the plans resulted in important growth for Boost Mobile, Boost didn’t begin shifting to CDMA entirely.

To vie with unlimited offerings from competitors within the wireless business, Boost Mobile declared on Gregorian calendar month fifteen, 2009, that it’d launch a Monthly Unlimited arrange. The arrange was among re-focusing the complete towards a broader demographic than before. The new unlimited arrange resulted in a very internet gain of quite 674,000 customers in regarding 3 months. Despite this carry, Nextel overall suffered a gross subscriber loss of 1.25 million contract subscriptions.


In which year Boost mobile founded

Boost Mobile founded on 1 January 2000 by Pete Bourke in Australia and New Zealand.

President and CEO: Marcelo Claure
FounderJoel Kaspersky
Headquarters: Tropical North Queensland, United States, Cairns, Australia

Boost mobile Seattle campus

Products and brands of Boost mobile

The Boost Mobile brand was initially marketed to the teen and young adult demographics, heavily focused on action sports, lifestyle and urban music.

Boost mobile Headquarters inforation

Irvine, California, United States is a headquarters of boost mobile

Irvine could be a town in Orange County, California. To the east, Orange County nice Park options Associate in Nursingantique carousel and an enormous, anchored noble gas balloon. Guests will ride the balloon up for aerial views. Trails wind past ancient sycamore trees in Bommer canon. The fake town Children’s repository contains a kid-size post workplace, restaurant and farm. Impressionist art from around California is displayed in the Irvine repository.

Headquarters Address for USABoost Mobile Headquarters Images

Boost Worldwide, Inc.,
6591 Irvine Center Dr # 100,
Irvine, CA 92618,
The United States.

Address in Alexandria

Ground Floor Suite 1A
170-180 Bourke Rd
Sydney Corporate Park
Alexandria NSW 2015


Boost mobile Headquarters Phone

  • Corporate Headquarters: 1-949-748-3200

Headquarters email

Email: compliancemanager@boost.com.au

Live Chat Customer For Boost mobile

Headquarters Website

https://www.boostmobile.com

boost mobile account

Click here

Boost mobile all headquarters Name & numbers

Boost mobile customer services

Customer service phone numbers

  1. Boost mobile Customer care Service: 888-266-7848
  2. Customer Service: 1-866-402-7366

Boost mobile Customer Service Email

https://www.boostmobile.com/support/contact-customer-service/

Live Chat Customer Service

Step for live chat customer service

  • Dial 888-266-7848
  • Wait for the message to go to English
  • Press, 5
  • Then after
  • Press, 2
  • Press, 4
  • Wait through all of the menu options, and then a few seconds longer until prompted to talk to a rep
  • Press, 0
  • Press, 2
Hours of Operation:

4am PST – 11pm PST
7 days a week


How to complain to Boost mobile?

Boost Mobile’s Customer Service team is available on. Lines are open between 9 a.m. And 7 p.m. From Monday to Friday. So you can submit your complain easily.

Boost mobile Careers and Jobs

Find here boost mobile jobs: https://www.indeed.com/q-Boost-Mobile-jobs.html

Boost mobile headquarters Executive Team

  • Marcelo Claure (Chief Executive Officer)
  • Ismat Aziz (Chief Human Resources Officer)
  • Néstor Cano (Chief Operating Officer)
  • Kevin Crull (President, Omnichannel Sales)
  • Brandon “Dow” Draper (President, Sprint Prepaid Group)
  • Jerry Gallegos (President, West Area)
  • Jan Geldmacher (President, Sprint Business)
  • Jorge Gracia (Chief Legal Officer)
  • Kimberly Green-Kerr (Vice President and General Manager)
  • Yuriko Ishihara (Senior Vice President and Chief Strategy Officer)
  • Jaime Jones (President, East Area)
  • Doug Michelman (President)
  • Tracy Nolan (Senior Vice President of Sales)
  • Gunther Ottendorfer (Chief Operating Officer, Technology)
  • Tarek Robbiati (Chief Financial Officer)
  • John Saw (Chief Technology Officer, Sprint)
  • Roger Solé (Chief Marketing Officer)
  • David Tovar (Senior Vice President)

Directors of The Boost mobile Company

Boost mobile customer service reviews

Here is a list of websites that provide information about Boost Mobile customer service reviews

www.consumeraffairs.com/cell_phones/boost.html
www.toptenreviews.com/mobile/phones/best-cell-phone-providers/boost-mobile-review/
www.productreview.com.au/p/boost-mobile-broadband.html


  • boostmobile.com/shop
  • boostmobile.com/shrinking-payments
  • boostmobile.com/accountLogin
  • boostmobile.com/reboost
  • boostmobile.com/terms-conditions
  • boostmobile.com/daily-unlimited

Also read: Coca-Cola customer service

Amazon customer service & phone numbers

I tried to provide maximum information about Boost mobile customer service. Let me know if I miss any useful information vie contact form.

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Boost mobile customer service
Average rating:  
 24 reviews
by Deena on Boost mobile customer service

I have changed SERVICE FROM CRICKET WIRELESS in November 2018 to Boost mobile. Little did I know at the time I would be in for the BIGGEST DISAPPOINTED, AND MAJOR nightmare and the worse experience I have ever had in a cell phone service! I have constantly daily more than 10 times a day and every day call boost Mobile to troubleshoot and complain about my data connection not working! It's become a routine for me unfortunately! And it's been a major headache and extremely frustrating situation! I DO NOT RECOMMEND THIS UNRELIABLE SCAM COMPANY AT ALL TO ANYONE! I REGRET CHANGING MY SERVICE FROM CRICKET WIRELESS TO BOOST .. JUST THROWING YOUR MONEY IN THE TRASH FULL OF SHIT! Cricket wireless service is so much better than Boost Mobile I wish I would have continued my service with Cricket! I really do not give a 1 Star rating .. 0 stars

by Glenna on Boost mobile customer service

Right now I am just seriously angry. I have been with Boost since 2002. Never had an issue. I have loved Boost. Recommended them to everyone.
I bought a LG Stylo 2 when they first came out and got insurance on it. I have paid well over an iPhone cost in insurance already.
3 days ago my phone fell and not only did the screen protector shatter, but so did the main screen. Even with insurance they charged me $50 for a replacement phone. THE SAME PHONE.
I get the replacement phone today and not only is it used, but it is damaged! I was like wtf!!!
I spent 2 hours on the phone trying to get through to someone with no luck. All of it just automation. I went into a local Boost Store and their rep there even tried to help me. She was so kind.
I have decided that paying the insurance is not even worth it anymore. Theygot 2 years of $7 and $50 more for a phone they do not even make anymore.
In the end, we are the ones getting robbed. I used to recommend Boost to everyone. I bet I won't anymore.

by Brenda on Boost mobile customer service

Worst customer service. Worst service will be switching and will never recommend.

by stand828 on Boost mobile customer service

I've had two lines without service for 6 days this month and 10 days in December because Boost is "enhancing their towers," whatever that means. Everything was fine while the lines had roaming minutes, but when those ran out my elderly mother and her ill sister had no phone service unless they got in the car and drove until they reached an area with working towers. I called to complain and Boost's customer service acknowledged that service was out but said we can restart your plan, so at least the roaming minutes would kick back in with the new start date and those should last until the towers were "enhanced." So in good faith I went ahead and paid for a new month, thinking everything would be fine. Well roaming never came back on, so after six days I moved all three lines to another carrier because no one can be expected to go without phone service for that length of time. Then I called Boost for a refund, prorated or not, since they had not delivered the service they promised and I hadn't even run out of days covered with the first month's payment. I really didn't want to change carriers, since other than the two problems in December and now, I had been quite satisfied with Boost, but I had no choice. Now they think they aren't going to refund my money, even for the second month, and refuse to give me contact information for their corporate offices to call and chew someone out. Again, I was willing to in good faith pay for the extra month to get more roaming minutes in addition to the month I had already paid. I still had 11 days left for first month that I was willing to forfeit, understanding they possibly wouldn't want to refund that, but to not refund the second month that Boost asked me to pre-pay to restart the roaming minutes is essentially theft. It may only be $121, but I'll be damned if I'm going to just let Boost have it. They want me to go dispute it with my bank to see if they will give it back to me, and the bank would with a credit card but not a debit card, since that's the equivalent of paying with cash. I've already spent enough time dealing with this. We can arbitrate and Boost can pay those costs, or I can file in small claims court here for $70 and they can have the expense of a lawyer defending that. Wouldn't it would be simpler and make better business sense to just refund my money and have me go away? I really just want to rip somebody at Boost or Sprint corporate a new asshole before I do anything else. There is no excuse for Boost to think they can just keep money for services they have not provided. That's fraud, and I'm not going to let them get away with it.

by Linnie Hill on Boost mobile customer service

I just bought another phone from Boost and it was cracked when I bought the phone. I took it back to the store on 3421 Murchison rd in fayetteville nc and told them that the phone was cracked they said sorry. So i called boost directly they said that boost doesn't repesent boost. What the hell it was a boost store a boost dealer. Dumb ass people.

by ruben rosado on Boost mobile customer service

Corporate Headquarters: 1-949-748-3200

by anthony craft on Boost mobile customer service

good info. boost mobile wtf.

by Meliss on Boost mobile customer service

I have been trying to resolve a issue with boost mobile now for 72 hours they have told me the same they do not have a corporate office and if you want to make a complaint you have to talk to a customer service rep or supervisor who is outsourced in another country with no knowledge of our country laws and no respect for there customer. I have reached out to state agencies like BBB and consumer affairs. I also found out that there is no number for there corporate office, however when I had exhausted all options I found There Vice President David Kim who is the Prepaid fields Sales distribution and operations manage. He is out of LAs Vegas NEvada and his contact information is public on google. I hope he can assit with the horrible customer service and boost policies.

by Kristina on Boost mobile customer service

This is the most disorganized company I have ever had phone service through. Rude unprofessional and entitled. They do not have managers just customer service agents that pretend to have a title. Do not ever get boost Mobile as your phone company. Plain and simple they SuCK

by Jasmine rodriguez on Boost mobile customer service

💩I repeat there is no corporate number for boost mobile. This is just a decoy of a number and just route you to the customer service department and then you ask them if they can transfer you to a corporate they say they dont have such department. This is a fradulent business. I have a huge problem with this company. I do not get no service at my house or my parents house and every time someone calls me the calls drop or goes to voicemail. I just moved from cricket to boost. Then I get transfered to these overseas representatives that dont care. And it was the worst service I have ever dealt with any phone service. Im gonna move back to cricket because they are the far the best in no contract lines. I want my refund.

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