Contact Citibank Customer Service


Citibank Customer Service
Average rating:  
 4 reviews
 by Thomas

I feel really secure doing my shopping with you guys, besides the prices and variety that you have and delivery is fast and always I can count with my stuff in good shape by my door, thank you so much!!!

 by Darlene des Vignes

I am so disappointed in how you treat customers just starting out. This is not a good bank for students just learning. I am looking for a more caring and customer friendly account for my son. When you have a student customer who has never once been late with payments when that oops occurs and the bank refuses to refund those fees to help him out it shows poor customer service. This payment wasn't days late but hours due to us living in Arizona. I will help him find a more customer friendly Bank. Horrible Customer Service. I am also sharing this experience with new incoming Freshmem and thier parents so they won't expect much from this account. The only reason for one star was because it wouldnt let me enter my review without it and no negative stars were available.

 by Rafael

This spot is a great location. Because there is another branch not too far the lines here are pretty small. The manager is a great helping. He helped with our account issue.

 by Lewis

This bank is awesome! I just had the fastest banking transaction in the history of Finance.

Contact Citibank customer service phone numbers

Recently updated on December 25th, 2023 at 03:45 am

Citibank Phone Numbers and Emails

Customer service:

1 (888) 248-4226

Credit card support:

1 (800) 950-5114

General Support for Citi Cards:

1-800-950-5114

Servicio al cliente español:

1-800-947-9100

General Support & Servicing for Costco Anywhere Visa®:

1-855-378-6467

General Support & Servicing for Costco Anywhere Visa® Business Card:

1-855-378-6468

Collections Servicing Costco:

1-855-805-5486

Collections Servicing Cards:

1-800-388-2200

Citibank Email:

head.customercare@citi.com

How to Contact Citibank TOLL FREE 1-800 NUMBER

Below are the steps which show a demo of how to contact the Citibank Customer Service

  • Welcome to Citibank
  • To get started, please say or enter your telephone access ID, or your card or account number
  • To better assist you please enter the last 4 digits of social security number or tax id or your full card or account number now
  • If you need more time, say wait a moment, or press 1
  • More options (say 4 times)
  • In a few words, please tell me what you are calling about
  • You can say something like make a payment, whats balance of my checking account, or forgot my debit card PIN
  • Make a payment
  • OK, make a payment, I can help you with that here, please say or enter your full account number
  • say report something lost or stolen, or press 2;
  • Open an account or apply for a loan 3,
  • Locate an ATM or a banking center 4,
  • get online banking support 5,
  • set up a telephone access ID 6,
  • to repeat this option say repeat or press 8,
  • to hear more option say option or press 9.
  • please tell us in a few words why you are calling so that we can better assist you.

List of numbers for Citibank Customer care and support:

Customer service: 1 (888) 248-4226

Credit card support: 1 (800) 950-5114

General Support for Citi Cards: 1-800-950-5114

Servicio al cliente español: 1-800-947-9100

General Support & Servicing for Costco Anywhere Visa®: 1-855-378-6467

General Support & Servicing for Costco Anywhere Visa® Business Card: 1-855-378-6468

Collections Servicing Costco: 1-855-805-5486

Collections Servicing Cards: 1-800-388-2200

Citibank Contact Information

Citibank Website:

www.citi.com

Citibank Help Center:

Visit contact page

Citibank Live Chat:

Visit contact page

Corporate Office Address:

Citibank

388 Greenwich St, New York

NY 10013

United States

Social Networks:

Facebook, Twitter, Instagram

Citibank Hours:

24/7

Citibank Executive Team

  • Peter Babej: Head of Banking
  • Titi Cole: Head of Legacy Franchises
  • Nadir Darrah: Chief Auditor
  • Jane Fraser: Chief Executive Officer, Citi
  • Sunil Garg: CEO of Citibank, N.A. and Head of North America
  • Shahmir Khaliq: Head of Services
  • David Livingstone: Chief Client Officer
  • Gonzalo Luchetti: Head of U.S. Personal Banking
  • Mark Mason: Chief Financial Officer

Citibank Application download

Android app download for Citibank

Citibank IOS app download

About

Citibank, N. A. is the primary U.S. banking subsidiary of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York.

Citibank Services

  • Manage Your Account
  • Move Your Money
  • Protect Your Money
  • Global Client Banking

People Also Ask

Q: Where is Citibank corporate office?

A: Citibank corporate office is located at 388 Greenwich St, New York, NY 10013, United States.

Q: How do I Contact Citibank corporate office by phone Number?

A: Citibank corporate office Contact Number is +1 (646) 502-4677.

Q: Citibank Customer service number?

A: Citibank Customer service number is 1 (888) 248-4226.

Q: When Citibank Was founded?

A: Citibank was Founded in June 16, 1812.

Got some questions? Or some suggestions about Citibank Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

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Citibank Customer Service
Average rating:  
 4 reviews
 by Thomas

I feel really secure doing my shopping with you guys, besides the prices and variety that you have and delivery is fast and always I can count with my stuff in good shape by my door, thank you so much!!!

 by Darlene des Vignes

I am so disappointed in how you treat customers just starting out. This is not a good bank for students just learning. I am looking for a more caring and customer friendly account for my son. When you have a student customer who has never once been late with payments when that oops occurs and the bank refuses to refund those fees to help him out it shows poor customer service. This payment wasn't days late but hours due to us living in Arizona. I will help him find a more customer friendly Bank. Horrible Customer Service. I am also sharing this experience with new incoming Freshmem and thier parents so they won't expect much from this account. The only reason for one star was because it wouldnt let me enter my review without it and no negative stars were available.

 by Rafael

This spot is a great location. Because there is another branch not too far the lines here are pretty small. The manager is a great helping. He helped with our account issue.

 by Lewis

This bank is awesome! I just had the fastest banking transaction in the history of Finance.

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