Contact Ritz Carlton Customer Service


Ritz Carlton Customer Service
Average rating:  
 2 reviews
 by Jackson

Amazing Customer Service Support

 by Mira D Bergen

My husband and I are still reeling from the terrible experience we had at the Ritz Carlton downtown, Atlanta Georgia on September 8, 2020. He made a reservation for one night, the night of our wedding: He is almost 81 and I am 76 now. This was during Covid. Not only did it cost him approximately $450, but also they gave us a terrible room and did not even offer to give us those wonderful robes to use. It also cost him $50 to park there for one night!
Your wonderful motto "Ladies and Gentlemen serving other ladies and gentlemen" did not seem to apply to us on this stay. I was surprised that the service and attention to us for our wedding night was NON-EXISTENT! We will NEVER recommend that location at all to others. We did express these thoughts to the Assistant Manager at the time and she showed no interest in addressing our concerns. The reservation was made in my husband's name: Michael Mann, for your reference.. This was NOT the Ritz Carlton brand we experienced. What a shame that we are still talking about that negative experience. I just found this now, in order to write to you: I guess it is better late than never. Thank you for listening and I am requesting a response back. Thank you so much.
My very best,
Mira D. Bergen

Contact Ritz-Carlton customer service phone numbers

Recently updated on January 29th, 2024 at 06:33 am

Ritz Carlton Phone Numbers and Emails

Customer Care:

1 (866) 922-6883

Ritz Carlton General questions Number:

1 (866) 922-6883

Customer Service:

1 (866) 922-6883

Enrollment:

1 (866) 922-6883

Ritz Carlton toll free:

866 922 6882

TTY:

1‑800‑955‑8060

Outside of U.S. call:

1‑614‑776‑7050

Us & Canada Reservations:

800-542-86

Mexico Reservations:

01-8000-195-300

United Kingdom Reservations:

0800-234-000

US/Canada Toll-Free Number for Reservations:

800 952 2027

International Toll-Free Number for Reservations:

+800 952 20270

Ritz Carlton Email:

comments@ritzcarlton.com

How to Contact Ritz Carlton TOLL FREE 1-800 NUMBER

  • Thank you for calling the Ritz Carlton Customer service center, your call maybe monitored or recorded.
  • Are you enrolled in pay for less, if not enroll at 21st.com.
  • You can say billing and payments, ID cards, policy changes, road side assistance or claim.
  • Billing and payment.
  • Please say or enter your policy number, if you need time to find the policy number say hold on… sorry I didn’t hear you.
  • Please hold while I transfer you call to a representative.

List of numbers for Ritz Carlton Customer care and support:

Ritz Carlton customer care number: 1 (866) 922-6883

Support number1 (866) 922-6883

Ritz Carlton Cancellations: 

Executive Customer Relations :

Ritz Carlton Contact Information

Ritz Carlton Website:

www.ritzcarlton.com

Ritz Carlton Help Center:

Visit contact page

Ritz Carlton Live Chat:

Visit contact page

Corporate Office Address:

Neiman Marcus

10400 Fernwood Rd, Bethesda

MD 20817

United States

Social Networks:

Facebook, Twitter, Instagram

Ritz Carlton Hours:

24/7

Executive Team

Here is the list of Ritz Carlton Executive Team and Board of Director:

  • Herve Humler: President and Chief Operations Officer
  • Bill Barrie: Senior Vice President of Design & Project Management
  • Ezzat S. Coutry: Senior Vice President

Ritz Carlton Application download

Android app download for Ritz Carlton

Ritz Carlton IOS app download

About

The Ritz Carlton is a chain of luxurious hotels, scattered around the USA, Canada, Europe, Mexico, Middle East and Africa. The hotel accepts reservations for weddings, business meetings and conferences, vacations and parties. The Ritz Carlton hotels have many rewards and good standing in the world of tourism. Clients of the hotel may get not only high level service and luxurious apartments, but also have recreation and spa activities. The Ritz Carlton company was founded in 1983. These days there are more than 81 hotels worldwide in 25 countries. Regular clients of the hotel may expect to get discounts and interesting promotions.

Ritz Carlton Services

  • HOTELS & RESORTS
  • Browse by Location
  • Browse by Map
  • Upcoming Locations
  • Travel by Interest
  • Ritz-Carlton Reserve
  • Club Level
  • Book Hotel, Airfare, and Car

People Also Ask

Q: Where is Ritz Carlton corporate office?

A: Ritz Carlton corporate office is located at 10400 Fernwood Rd, Bethesda, MD 20817, United States.

Q: How do I Contact Ritz Carlton corporate office by phone Number?

A: Ritz Carlton corporate office Contact Number is +1 (301) 380-3000.

Q: Who is the CEO of Ritz Carlton?

A: Herve Humler is the CEO of Ritz Carlton.

Q: Ritz Carlton Customer service number?

A: Ritz Carlton Customer service number is 1 (866) 922-6883.

Got some questions? Or some suggestions about Ritz Carlton Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

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Ritz Carlton Customer Service
Average rating:  
 2 reviews
 by Jackson

Amazing Customer Service Support

 by Mira D Bergen

My husband and I are still reeling from the terrible experience we had at the Ritz Carlton downtown, Atlanta Georgia on September 8, 2020. He made a reservation for one night, the night of our wedding: He is almost 81 and I am 76 now. This was during Covid. Not only did it cost him approximately $450, but also they gave us a terrible room and did not even offer to give us those wonderful robes to use. It also cost him $50 to park there for one night!
Your wonderful motto "Ladies and Gentlemen serving other ladies and gentlemen" did not seem to apply to us on this stay. I was surprised that the service and attention to us for our wedding night was NON-EXISTENT! We will NEVER recommend that location at all to others. We did express these thoughts to the Assistant Manager at the time and she showed no interest in addressing our concerns. The reservation was made in my husband's name: Michael Mann, for your reference.. This was NOT the Ritz Carlton brand we experienced. What a shame that we are still talking about that negative experience. I just found this now, in order to write to you: I guess it is better late than never. Thank you for listening and I am requesting a response back. Thank you so much.
My very best,
Mira D. Bergen

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