Citizens Bank Corporate Office and Headquarters


Tips for contacting & calling Citizens Bank quicker, tips for sloving issues & customer reviews
Citizens Bank
Average rating:  
 3 reviews
 by Philip Meade

I spoke with a supervisor in tech support, stating that I could not manage my transfer of monies to another bank which I do on a monthly basis. She recommends that I could cancel my recurring transfer and do a one-time transfer each month thus giving me complete control or I could wait for a period of 1 to 2 weeks before my monthly transfer not sure how long and thus be able to manage my transfer in this window. Those were my only 2 choices. I find that is incredibly poor business practices and terrible customer service. I am retired and have money in a few banks and need the flexibility to transfer money from time to time and to have monthly transfers. Any help would be greatly appreciated

 by R.S.

I paid my mortgage off in full last month and today got a bill for 4 cents. Normally, not a big deal. I have spent a half an hour (so far) waiting to talk to a representative about it. Citizen's Bank now owes me money for my cell phone minutes. What are my chances?

 by Alfred Waitt

Followed Citizens instructions to cash a check to close my account and the bank I cashed it with got the check returned by Citizens and I got charged a $12 fee by my current bank for returned check fee. On the phone with Citizens over a 4 hour period and 8 different transfer to different reps and in the end I am out the $12 returned check fee because of Citizens bank which they refuse to reimburse me for!! Will NEVER use this bank again although I had use them for over 20 years!!!!! Will file compliant with FDIC and BBB.

Contact Citizens Bank customer service phone numbers

Phone Number : 1-877-670-4100

Email : abuse@citizensbank.com

Business Hours: 24 hours, 7 days a week.

Website : http://www.citizensbank.com/

Corporate Head office: Below is the headquarters address of Citizens Bank corporate office Citizens Bank One Citizens Plaza Providence, Rhode Island 02903

Citizens Bank Corporate Office and Headquarters address

Citizens Financial Group, Inc. is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont. The Citizens operates more than 1,200 branches and approximately 3,200 ATMs across 11 states under the Citizens Bank brand. The details of Citizens Bank corporate office and headquarters address will help you to know more about Citizens Bank service.

 

Citizens Bank Headquarters Corporate Address

Citizens Bank Headquarters
img credit: Stabroek News

Below is the headquarters address of Citizens Bank corporate office

Citizens Bank
One Citizens Plaza
Providence, Rhode Island 02903

Citizens Bank Corporate Address

1 Citizens Plaza
Providence, RI
02903

You can address any correspondence to the Citizens Bank headquarters to:

 

Citizens Bank Headquarters Phone Number

The Citizens Bank corporate office phone number is (401) 456-7000, Fax(401) 456-7819.
For customer services, you can call: 1-800-922-9999-My-Citizens Bank and for sales support, call: 1-800-948-7200.

 

Citizens Bank Corporate office email

abuse@citizensbank.com

Contact form

 

Citizens Bank Customer service

Citizens Bank customer service number: 1-800-922-9999

 

How to contact or complain to Citizens Bank Corporate?

Citizens Bank Customer Service team is available on 1-800-922-9999. Lines are open 7 days a week from 24 hours So you can submit your complaint easily.

 

Executive Team.

Here is the list of Citizens Bank Executive Team and Board of Director.

  • Bruce Van Saun – CEO, Chairperson
  • John F. Woods – CFO
  • Brad L. Conner – Vice chairman, Consumer Banking
  • Brendan Coughlin – President, Consumer Deposits, Lending
  • Stephen T. Gannon – General counsel, Chief legal officer
  • Malcolm Griggs – Chief risk officer
  • Beth Johnson – Chief marketing officer, Head Of Virtual Channels
  • Susan LaMonica – Chief human resources officer
  • Donald H. McCree – Vice chairman, Head Of Commercial Banking

 

Citizens Bank Corporate customer service reviews

Feel free to share your experiences, praise or complaints about Citizens Bank corporate service by using below form.

 

Sources

http://www.citizensbank.com/

Also Read: Con Agra Foods Corporate Office and Headquarters

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Citizens Bank
Average rating:  
 3 reviews
 by Philip Meade

I spoke with a supervisor in tech support, stating that I could not manage my transfer of monies to another bank which I do on a monthly basis. She recommends that I could cancel my recurring transfer and do a one-time transfer each month thus giving me complete control or I could wait for a period of 1 to 2 weeks before my monthly transfer not sure how long and thus be able to manage my transfer in this window. Those were my only 2 choices. I find that is incredibly poor business practices and terrible customer service. I am retired and have money in a few banks and need the flexibility to transfer money from time to time and to have monthly transfers. Any help would be greatly appreciated

 by R.S.

I paid my mortgage off in full last month and today got a bill for 4 cents. Normally, not a big deal. I have spent a half an hour (so far) waiting to talk to a representative about it. Citizen's Bank now owes me money for my cell phone minutes. What are my chances?

 by Alfred Waitt

Followed Citizens instructions to cash a check to close my account and the bank I cashed it with got the check returned by Citizens and I got charged a $12 fee by my current bank for returned check fee. On the phone with Citizens over a 4 hour period and 8 different transfer to different reps and in the end I am out the $12 returned check fee because of Citizens bank which they refuse to reimburse me for!! Will NEVER use this bank again although I had use them for over 20 years!!!!! Will file compliant with FDIC and BBB.

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