Citizens Bank Corporate Office Headquarters


Citizens Bank
Average rating:  
 4 reviews
 by Davis




We have mortgaged through Citizens for the past three houses. Since we have our savings/checking through them also, going online to check your balances is so nice to have all your mortgage info available on the same page and location. The staff has always been very helpful and I believe they do have my best interest at heart. Only wish re-financing wasn't so darn costly.



 by Philip Meade

I spoke with a supervisor in tech support, stating that I could not manage my transfer of monies to another bank which I do on a monthly basis. She recommends that I could cancel my recurring transfer and do a one-time transfer each month thus giving me complete control or I could wait for a period of 1 to 2 weeks before my monthly transfer not sure how long and thus be able to manage my transfer in this window. Those were my only 2 choices. I find that is incredibly poor business practices and terrible customer service. I am retired and have money in a few banks and need the flexibility to transfer money from time to time and to have monthly transfers. Any help would be greatly appreciated

 by R.S.

I paid my mortgage off in full last month and today got a bill for 4 cents. Normally, not a big deal. I have spent a half an hour (so far) waiting to talk to a representative about it. Citizen's Bank now owes me money for my cell phone minutes. What are my chances?

 by Alfred Waitt

Followed Citizens instructions to cash a check to close my account and the bank I cashed it with got the check returned by Citizens and I got charged a $12 fee by my current bank for returned check fee. On the phone with Citizens over a 4 hour period and 8 different transfer to different reps and in the end I am out the $12 returned check fee because of Citizens bank which they refuse to reimburse me for!! Will NEVER use this bank again although I had use them for over 20 years!!!!! Will file compliant with FDIC and BBB.

Contact Citizens Bank customer service phone numbers

Recently updated on December 2nd, 2023 at 06:03 am

Citizens Bank Headquarters Address and Contact

Below is the headquarters address of Citizens Bank corporate office:

100 N Main St, Providence, RI 02903, United States

Phone Number: +1 (877) 265-3278

Fax Number:

Email: abuse@citizensbank.com

Founder:

Citizens Bank Headquarters Location & Directions

How to contact Citizens Bank Corporate Office

Citizens Bank Customer Service team is available on 1 (800) 922-9999. Lines are open 7 days a week: 24 Hours Open. So you can submit your complaint easily.

Executive Team

Here is the list of Citizens Bank Executive Team and Board of Director:

  • Bruce Van Saun – Chairman and Chief Executive Officer
  • John F. Woods – Vice Chairman and Chief Financial Officer
  • Brendan Coughlin – Head of Consumer Banking
  • Eric J. Schuppenhauer – Head of Consumer Lending and National Banking
  • Malcolm Griggs – Chief Risk Officer
  • Beth Johnson – Chief Experience Officer
  • Polly Klane – Chief Legal Officer and General Counsel
  • Susan LaMonica – Chief Human Resources Officer
  • Donald H. McCree – Vice Chairman and Head of Commercial Banking
  • Michael Ruttledge – Chief Information Officer
  • Ted Swimmer – Head of Corporate Finance and Capital Markets

About

Citizens Financial Group, Inc. is an American bank headquartered in Providence, Rhode Island, which operates in the states of Connecticut, Delaware, Florida, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, and Virginia, as well as Washington, DC.

Citizens Bank Corporate Office Photos

citizens-bank-headquarters    citizens-bank-headquarters-2

img Credit: Citizens | Jobs – Citizens Bank    img Credit: Cranshaw Construction

People Also Ask

Q: Where is Citizens Bank corporate office Located?

A: Citizens Bank corporate office is located at 100 N Main St, Providence, RI 02903, United States.

Q: How do I Contact Citizens Bank corporate office by phone Number?

A: Citizens Bank corporate office Contact Number is +1 (877) 265-3278.

Q: Who is the CEO of Citizens Bank?

A: Bruce Van Saun is a CEO of Citizens Bank.

Q: Citizens Bank Customer Service Phone Number?

A: Citizens Bank Customer Service number is 1 (800) 922-9999.

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Citizens Bank
Average rating:  
 4 reviews
 by Davis




We have mortgaged through Citizens for the past three houses. Since we have our savings/checking through them also, going online to check your balances is so nice to have all your mortgage info available on the same page and location. The staff has always been very helpful and I believe they do have my best interest at heart. Only wish re-financing wasn't so darn costly.



 by Philip Meade

I spoke with a supervisor in tech support, stating that I could not manage my transfer of monies to another bank which I do on a monthly basis. She recommends that I could cancel my recurring transfer and do a one-time transfer each month thus giving me complete control or I could wait for a period of 1 to 2 weeks before my monthly transfer not sure how long and thus be able to manage my transfer in this window. Those were my only 2 choices. I find that is incredibly poor business practices and terrible customer service. I am retired and have money in a few banks and need the flexibility to transfer money from time to time and to have monthly transfers. Any help would be greatly appreciated

 by R.S.

I paid my mortgage off in full last month and today got a bill for 4 cents. Normally, not a big deal. I have spent a half an hour (so far) waiting to talk to a representative about it. Citizen's Bank now owes me money for my cell phone minutes. What are my chances?

 by Alfred Waitt

Followed Citizens instructions to cash a check to close my account and the bank I cashed it with got the check returned by Citizens and I got charged a $12 fee by my current bank for returned check fee. On the phone with Citizens over a 4 hour period and 8 different transfer to different reps and in the end I am out the $12 returned check fee because of Citizens bank which they refuse to reimburse me for!! Will NEVER use this bank again although I had use them for over 20 years!!!!! Will file compliant with FDIC and BBB.

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