Dillard’s Help Pages is the best option when trying to contact Dillard’s customer service. You can contact via Dillard’s Customer FAQ, Forum, and Online Help.
Contact Dillard’s Help @ dillards.com/contactus
Navigate to dillards.com/contactus. If you have a problem with Dillard’s services like an online order, return or any another help, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Dillard’s Customers searching for
- Change Order
- Cancel Order
- Access Account
- Online Order
- Gift Card
- Shipping & Delivery
Contacting Dillard’s Help Pages
This is the official customer support page of Dillard’s, which contains different options for contacting them about a variety of issues.
If you are looking for Dillard’s’s best customer help page or faq or forum, this is the best entry point.
Dillard’s Frequently Asked Questions
What are your shipping charges?
Orders with merchandise totaling $150 and over delivered to addresses in the Continental United States qualify for Free Standard Shipping on non-additional clearance sale days. Customers paying with a Dillard’s Credit Card or Dillard’s American Express Card will receive free shipping on orders with merchandise totaling $99 and over on additional clearance sale days.
How can I check on my order?
You may check the status of your order online. Click Check Order Status here or at the bottom of any page and enter your order number and billing phone number to view details of a specific order.
You can also view your purchase history on the My Account page. Simply click My Account located on the top right side of any page. If you have questions about your order, call 1-800-DILLARD. They provide a reference number on their status emails and online in Order Status that can be used to track your order once it has been shipped.
How do I contact Dillards?
Does Dillard’s offer curbside pickup?
They are offering convenient Curbside Pickup for qualifying Buy Online Pick Up In Store orders at all Dillard’s stores.
Can I return a Dillards online purchases to the store?
Once a shipping label has been created, an order cannot be canceled, but the order may be returned to Dillard’s or to any Dillard’s store location.