Dr. Martens Help Pages

Recently updated on December 6th, 2023 at 03:55 am

Dr. Martens Help Pages is the best option when trying to contact Dr. Martens customer service. You can contact via Dr. Martens Customer FAQ, Forum, and Online Help.

Contact Dr. Martens Help @ drmartens.com/us/en/faq

Navigate to drmartens.com/us/en/faq. If you have a problem with Dr. Martens services like a return, shipping and delivery, or any another help, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Dr. Martens Customers searching for

  • Payment
  • Change Order
  • Cancel Order
  • Shipping & Delivery
  • Complaint

Dr. Martens Head Office Contact Number

Corporate Head office address of Dr. Martens:

2 NW 10th Ave, Portland, OR 97209, United States

For any general inquiries, please contact Dr. Martens head office number: +1 (503) 552-9000.

Contacting Dr. Martens Help Pages

This is the official customer support page of Dr. Martens, which contains different options for contacting them about a variety of issues.

If you are looking for Dr. Martens’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Dr. Martens directly by calling their customer service number at 1-800-810-6673.

Dr. Martens Frequently Asked Questions

How do I contact Dr Martens customer service?

Please email at support@drmartens.com if you need to contact customer support for details concerning your online order or product questions. If you still need assistance, please give them a call 1-800-810-6673.

How do I stop Dr Martens text messages?

If you receive a text message from them that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”

How do I cancel a Dr. Martens order?

If you would like to cancel your order you can do this once the order has been despatched. Please send them back to them using the address label in the box and fill out the return reasons on your return form.

Do you offer free returns?

Dr. Martens do not offer free returns. They will provide you with a UPS return shipping label via email. The cost of this shipping label ($7) will be deducted from the amount that would be refunded to you.

How do I make a return?

You can return any unused items up to 30 days from your order date. All returned items must be in their original, unworn condition with the shoebox intact and tags attached.

Other Ways to Contact Dr. Martens

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