Entergy Arkansas Corporate Office Headquarters


Entergy Arkansas
Average rating:  
 5 reviews
 by Thomas

The company and its atmosphere is pretty decent. Good communication is available, as well as good attitudes.

 by Joanne Saville

As I have been unsuccessful in finding an email to reach out, I'm posting this here and by Monday I will be reaching out to other local agencies.

My family has lived at 4608 East reed rd. NLR Arkansas since the nineties. I grew up in that home, my parents eventually moved to another house and my brother stayed there for a time, then I moved back in in 2013.
I ended up in a car accident and had to move in with my parents for a time till I could move independently again. At this point you guys do your meter reading, charge us your lovely fees, all that fun stuff. We left it that way so you guys could do your routine checks that needed doing and making sure everything was as it should be for the electricity to work when someone would be there, yet when my dad went out to get the home ready for me and my girls to move back in we found that the pole had come down and was hanging on some tree limbs.

No one lives at this address, no one goes through the yard. my dad would drive by, grab the mail, and make sure there hadn't been any damage during any storms. the only thing that happens near the house is the power company reads the pole, your company has a crew come out when trees are close to the lines and cuts them and that's it.

Seeing how only half the trees that are normally cut back were left untouched we could pretty easily tell that the tree cutting had pulled a line and the people your company sends out brought the pole down and just left it. Your company didn't do anything about it. no letters, no communication despite continuing to send us a bill, nothing. when my mom called there was the usual denials and such, and at this point rather than get a lawyer my parents wrote it off and moved to the next step to start moving myself and my children back in.

That's when we found out your company did not even bother to turn off the power to a pole you left hanging between our house and a neighbor's. There was no power coming into the house so my dad starts working to clear the debris and set up for a new pole when power flickers and I scream for him to stop working. On the grace of god alone my dad did not end up electrocuted. My mom spent another several days of fighting with your company to get the power shut off, why this had to take several days is beyond me, why this should have been necessary at all as your company should have immediately shut the power off and sent notice when your tree cutting downed the pole in the first place is beyond me as the safety implications for our house, our neighbor's home and family, and the neighborhood itself are staggering.

My parents have spent more than a year trying to get power back on in the home I was supposed to be able to live in with my children. First they tried to get someone out to put in a new pole, finally someone made clear that the tree the pole had gotten hung up in needed to be brought down before anyone would put in a pole and start getting power to the home. So after so long trying to get an electrician to get power back we are now trying to get someone to get a tree down, and after a long search with that, we are told it has to be through the electric company because of the power lines.

By now I have been married, and my mom is making efforts to get this home ready for me and my husband while I am in another state due to my husband's health issues. My mom calls your company hoping to FINALLY get this resolved when your company does more fast talking about how it's not a hazard right now so we will have to get someone out to cut the tree, and ask the other family to have their power off while we do this, or this home that I have been waiting to move back into sits with no power because as it turns out, no one wants to cut the tree your employees should have been trimming back all along because of the huge risk of bringing it down wrong to our neighbors and the power lines.

At this point it is clear your company dodged a bullet when we didn't get a lawyer after we realized your people brought the pole down, you got extremely lucky this pole didn't start a fire or come down further and damage either of the two homes, or the other power lines, and now that this tree that your people had to see every time they read the meter is out of control your people are trying to dodge the responsibility of removing this threat to our home, our neighbor's home, and the neighborhood powerlines because of the risks none of the electricians or tree services in the area are willing to undertake as it was clearly your company's job to ensure that it was either trimmed back or removed for the safety of all concerned.

I have had to leave my husband when he needs my help with his medical issues to try and help my family resolve this issue and as I need to get back to him soon, I will look for an email to reach out till Monday and then I will be taking this to a lawyer as well as local news and the AG as your company's efforts to dodge responsibility and deal with a very serious issue is not only bad on an ethical and legal scale, but at several points was a very real and serious threat to not only my family, but to our neighbors and others in this neighborhood, and if this is how you address one such pole I can only imagine the other hazards you and your company have let go unaddressed throughout Arkansas.

 by EPanning

I have been struggling since August 4th for consistent access to myentergy account. It has been a horrible experience and there doesn't seem to be anyone in customer service to fix the problem they've created with my account. And not a single person in leadership at Entergy Arkansas has responded to my inquiries, including Laura Landreau, CEO in charge of customer service and operations. This customer does not feel valued.

 by Quinetta Shockley

Verification call me this morning ask the question that suppos to ask the lady put me on hold and came back on said hold on for a few more minutes and i did but got hang up on. They should try to get back in contact with me after they hang up on me. I been without my lights since monday and i been trying to get them back on for the last few days. I need someone

 by LELAH SAWYER

WE TRIED TO ARRANGE FOR ONLINE PAYMENT THROUGH A BANK WITHDRAWAL. THIS WAS ACCOMPLISHED AND THE MARCH BILL WAS DEDUCTED AS PLANNED. HOWEVER, THE APRIL PAYMENT WASNT DONE AND I THEN RECEIVED A NOTICE VIA EMAIL FOR IMMEDIATE PAYMENT AND A LATE CHARGE. AND NOW WE ARE TOLD WE CANT DO ONLINE BILLING FOR 6 MONTHS.

Contact Entergy Arkansas customer service phone numbers

Recently updated on December 13th, 2023 at 05:39 am

Entergy Arkansas Headquarters Address and Contact

Below is the headquarters address of Entergy Arkansas corporate office:

639 Loyola Ave, New Orleans, LA 70113, United States

Phone Number: +1 (800) 368-3749

Fax Number: 1 (501) 954-5175

Email: entergycustomercontact@entergy.com

Founder: Andrew S. Marsh

Entergy Arkansas Headquarters Location & Directions

How to contact Entergy Arkansas Corporate Office

Entergy Arkansas Customer Service team is available on +1 (800) 368-3749. Lines are open Monday to Friday, 7 a.m. to 7 p.m. So you can submit your complaint easily.

Executive Team

Here is the list of Entergy Arkansas Executive Team and Board of Director:

  • Drew Marsh: Chairman of the Board and Chief Executive Officer
  • Rod West: Group President, Utility Operations
  • Kimberly Fontan: Executive Vice President and Chief Financial Officer
  • Marcus Brown: Executive Vice President and General Counsel
  • Chris Bakken: Executive Vice President, Entergy Infrastructure
  • Pete Norgeot: Executive Vice President and Chief Operating Officer
  • Kimberly Cook-Nelson: Executive Vice President, Nuclear Operations and Chief Nuclear Officer
  • Jason Chapman: Senior Vice President, Chief Technology and Business Services Officer
  • Kathryn Collins: Senior Vice President and Chief Human Resources Officer

About

Entergy Corporation is a Fortune 500 integrated energy company engaged primarily in electric power production and retail distribution operations in the Deep South of the United States.

Entergy Arkansas Corporate Office Photos

entergy-arkansas-headquarters    entergy-arkansas-headquarters-2

img Credit: Wikipedia                              img Credit: PBSRG

People Also Ask

Q: Where is Entergy Arkansas corporate office?

A: Entergy Arkansas corporate office is located at 639 Loyola Ave, New Orleans, LA 70113, United States.

Q: How do I Contact Entergy Arkansas corporate office by phone Number?

A: Entergy Arkansas corporate office Contact Number is +1 (800) 368-3749.

Q: Who is the CEO of Entergy Arkansas?

A: Drew Marsh is the CEO of Entergy Arkansas.

Q: Entergy Arkansas Customer service number?

A: Entergy Arkansas Customer service number is +1 (800) 368-3749.

Got some questions? Or some suggestions about Entergy Arkansas Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

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Entergy Arkansas
Average rating:  
 5 reviews
 by Thomas

The company and its atmosphere is pretty decent. Good communication is available, as well as good attitudes.

 by Joanne Saville

As I have been unsuccessful in finding an email to reach out, I'm posting this here and by Monday I will be reaching out to other local agencies.

My family has lived at 4608 East reed rd. NLR Arkansas since the nineties. I grew up in that home, my parents eventually moved to another house and my brother stayed there for a time, then I moved back in in 2013.
I ended up in a car accident and had to move in with my parents for a time till I could move independently again. At this point you guys do your meter reading, charge us your lovely fees, all that fun stuff. We left it that way so you guys could do your routine checks that needed doing and making sure everything was as it should be for the electricity to work when someone would be there, yet when my dad went out to get the home ready for me and my girls to move back in we found that the pole had come down and was hanging on some tree limbs.

No one lives at this address, no one goes through the yard. my dad would drive by, grab the mail, and make sure there hadn't been any damage during any storms. the only thing that happens near the house is the power company reads the pole, your company has a crew come out when trees are close to the lines and cuts them and that's it.

Seeing how only half the trees that are normally cut back were left untouched we could pretty easily tell that the tree cutting had pulled a line and the people your company sends out brought the pole down and just left it. Your company didn't do anything about it. no letters, no communication despite continuing to send us a bill, nothing. when my mom called there was the usual denials and such, and at this point rather than get a lawyer my parents wrote it off and moved to the next step to start moving myself and my children back in.

That's when we found out your company did not even bother to turn off the power to a pole you left hanging between our house and a neighbor's. There was no power coming into the house so my dad starts working to clear the debris and set up for a new pole when power flickers and I scream for him to stop working. On the grace of god alone my dad did not end up electrocuted. My mom spent another several days of fighting with your company to get the power shut off, why this had to take several days is beyond me, why this should have been necessary at all as your company should have immediately shut the power off and sent notice when your tree cutting downed the pole in the first place is beyond me as the safety implications for our house, our neighbor's home and family, and the neighborhood itself are staggering.

My parents have spent more than a year trying to get power back on in the home I was supposed to be able to live in with my children. First they tried to get someone out to put in a new pole, finally someone made clear that the tree the pole had gotten hung up in needed to be brought down before anyone would put in a pole and start getting power to the home. So after so long trying to get an electrician to get power back we are now trying to get someone to get a tree down, and after a long search with that, we are told it has to be through the electric company because of the power lines.

By now I have been married, and my mom is making efforts to get this home ready for me and my husband while I am in another state due to my husband's health issues. My mom calls your company hoping to FINALLY get this resolved when your company does more fast talking about how it's not a hazard right now so we will have to get someone out to cut the tree, and ask the other family to have their power off while we do this, or this home that I have been waiting to move back into sits with no power because as it turns out, no one wants to cut the tree your employees should have been trimming back all along because of the huge risk of bringing it down wrong to our neighbors and the power lines.

At this point it is clear your company dodged a bullet when we didn't get a lawyer after we realized your people brought the pole down, you got extremely lucky this pole didn't start a fire or come down further and damage either of the two homes, or the other power lines, and now that this tree that your people had to see every time they read the meter is out of control your people are trying to dodge the responsibility of removing this threat to our home, our neighbor's home, and the neighborhood powerlines because of the risks none of the electricians or tree services in the area are willing to undertake as it was clearly your company's job to ensure that it was either trimmed back or removed for the safety of all concerned.

I have had to leave my husband when he needs my help with his medical issues to try and help my family resolve this issue and as I need to get back to him soon, I will look for an email to reach out till Monday and then I will be taking this to a lawyer as well as local news and the AG as your company's efforts to dodge responsibility and deal with a very serious issue is not only bad on an ethical and legal scale, but at several points was a very real and serious threat to not only my family, but to our neighbors and others in this neighborhood, and if this is how you address one such pole I can only imagine the other hazards you and your company have let go unaddressed throughout Arkansas.

 by EPanning

I have been struggling since August 4th for consistent access to myentergy account. It has been a horrible experience and there doesn't seem to be anyone in customer service to fix the problem they've created with my account. And not a single person in leadership at Entergy Arkansas has responded to my inquiries, including Laura Landreau, CEO in charge of customer service and operations. This customer does not feel valued.

 by Quinetta Shockley

Verification call me this morning ask the question that suppos to ask the lady put me on hold and came back on said hold on for a few more minutes and i did but got hang up on. They should try to get back in contact with me after they hang up on me. I been without my lights since monday and i been trying to get them back on for the last few days. I need someone

 by LELAH SAWYER

WE TRIED TO ARRANGE FOR ONLINE PAYMENT THROUGH A BANK WITHDRAWAL. THIS WAS ACCOMPLISHED AND THE MARCH BILL WAS DEDUCTED AS PLANNED. HOWEVER, THE APRIL PAYMENT WASNT DONE AND I THEN RECEIVED A NOTICE VIA EMAIL FOR IMMEDIATE PAYMENT AND A LATE CHARGE. AND NOW WE ARE TOLD WE CANT DO ONLINE BILLING FOR 6 MONTHS.

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