Ford Motor Corporate Office and Headquarters


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Ford Motor
Average rating:  
 1 reviews
 by Danyale Holman

We went and bought a 2021 f 350 brand new to do this with. Truck was purchased on March 25th 2021. On June 4th 2021. Kevin went out to start the truck and it wouldn't do anything. Two days prior to this date, he stopped at a gas station to fuel up and noticed truck would not shut off. He thought thats weird but got his fuel and at next stop, truck was fine. Shut off and acted normal. We called and talked to warranty dept. They had the truck hauled to Harbin. The truck has been at Harbin now for 17 days as of today. To this day not one person can tell us what is wrong with the truck. We have called numerous times, we have called Ford. We have started a case on the issue. They ordered a gateway module and just got it installed only to tell us this didn't fix the problem. We can not get Harbin service to return our calls. We did receive communication thru a text. But even thats been difficult to get a reply back. We insisted on a rental. We was gave a 2020 Toyota Camry. Which were grateful for but that doesn't make any money hauling with. We can't even get ford to return our calls. We keep calling Harbin and Ford to only be told we can leave a message. So we went down there. We was told that they have Ford engineers involved and they dont know whats wrong with the truck. We submitted paperwork for the Ford Buyback program only to be denied. Saying they wanted the truck fixed. Its been 17 days without a income. 17 days without a answer as to what is wrong with a brand new truck we purchased to make a living with. We thought if we bought new we would be good to go. Nope we were wrong! We have a son starting college next month. The stress of all this is unreal. We just want our truck back and in working order. But we keep getting the run around from Harbin and Ford. I don't know if we will ever purchase another Ford ever again. Am I wrong for being mad? Frustrated beyond belief and just want answers. Im to point where we just want another truck. But our brand new one is sitting at Harbin with no explanation as to what's wrong with it. And cant get a call back from Harbin or Ford! We keep getting told we dont know. But those payments keep coming! Im hoping someone out there has had this problem or can tell us which direction to go.

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Contact Ford Motor customer service phone numbers

Phone Number : (313) 322-3000

Email : custmail@ford.com

Business Hours: Mon-Fri 8:00 a.m.- 8:00 p.m.

Website : https://www.ford.com/

Corporate Head office: 1 American Road P.O. Box 6248 Dearborn, Michigan 48126-2798 United States

Ford Motor Corporate Office and Headquarters address

The Ford Motor Company is an American multinational automaker headquartered in Dearborn, Michigan, a suburb of Detroit. It was founded by Henry Ford and incorporated on June 16, 1903. The company sells automobiles and commercial vehicles under the Ford brand and most luxury cars under the Lincoln brand. The company went public in 1956 but the Ford family, through special Class B shares, still retain 40 percent voting rights. The details of Ford Motor corporate office and headquarters address will help you to know more about Ford Motor service.

 

Ford Motor Headquarters Corporate Address

Ford Motor Headquarters
img credit: Flickr

Below is the headquarters address of Ford Motor corporate office

1 American Road
P.O. Box 6248
Dearborn, Michigan 48126-2798
United States

Ford Motor Corporate Address

1 American Rd.
Dearborn, MI
48126

You can address any correspondence to the Ford Motor headquarters to:

 

Ford Motor Headquarters Phone Number

The Ford Motor corporate office phone number is (313) 322-3000, Fax(800) 392-3673.
For customer services, you can call: 1800 419 2500-My-Ford Motor and for sales support, call: 1-800-727-7000.

 

Ford Motor Corporate office email

custmail@ford.com

Contact form

 

Ford Motor Customer service

Ford Motor customer service number: 1800 419 2500

 

How to contact or complain to Ford Motor Corporate?

Ford Motor Customer Service team is available on 1800 419 2500. Lines are open 7 days a week from Mon-Fri 8:00 a.m.- 8:00 p.m. So you can submit your complaint easily.

 

Executive Team.

Here is the list of Ford Motor Executive Team and Board of Director.

  • James Patrick Hackett – President, CEO & Director
  • William Clay Ford Jr. – Executive Chairman
  • Robert L. Shanks – Executive VP & CFO
  • Joseph R. Hinrichs – Executive VP & President of Global Operations
  • Jeffery Nemeth – CEO & President of Southern Africa Operations

Board of Director.

  • William Clay Ford Jr.
  • James Patrick Hackett
  • Edsel B. Ford II
  • Stephen G. Butler
  • Anthony F. Earley Jr.

 

Ford Motor Corporate customer service reviews

Feel free to share your experiences, praise or complaints about Ford Motor corporate service by using below form.

 

Sources

https://www.ford.com/

Also Read: Fountains Corporate Office and Headquarters

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Ford Motor
Average rating:  
 1 reviews
 by Danyale Holman

We went and bought a 2021 f 350 brand new to do this with. Truck was purchased on March 25th 2021. On June 4th 2021. Kevin went out to start the truck and it wouldn't do anything. Two days prior to this date, he stopped at a gas station to fuel up and noticed truck would not shut off. He thought thats weird but got his fuel and at next stop, truck was fine. Shut off and acted normal. We called and talked to warranty dept. They had the truck hauled to Harbin. The truck has been at Harbin now for 17 days as of today. To this day not one person can tell us what is wrong with the truck. We have called numerous times, we have called Ford. We have started a case on the issue. They ordered a gateway module and just got it installed only to tell us this didn't fix the problem. We can not get Harbin service to return our calls. We did receive communication thru a text. But even thats been difficult to get a reply back. We insisted on a rental. We was gave a 2020 Toyota Camry. Which were grateful for but that doesn't make any money hauling with. We can't even get ford to return our calls. We keep calling Harbin and Ford to only be told we can leave a message. So we went down there. We was told that they have Ford engineers involved and they dont know whats wrong with the truck. We submitted paperwork for the Ford Buyback program only to be denied. Saying they wanted the truck fixed. Its been 17 days without a income. 17 days without a answer as to what is wrong with a brand new truck we purchased to make a living with. We thought if we bought new we would be good to go. Nope we were wrong! We have a son starting college next month. The stress of all this is unreal. We just want our truck back and in working order. But we keep getting the run around from Harbin and Ford. I don't know if we will ever purchase another Ford ever again. Am I wrong for being mad? Frustrated beyond belief and just want answers. Im to point where we just want another truck. But our brand new one is sitting at Harbin with no explanation as to what's wrong with it. And cant get a call back from Harbin or Ford! We keep getting told we dont know. But those payments keep coming! Im hoping someone out there has had this problem or can tell us which direction to go.

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