GRU Help Pages

Recently updated on December 22nd, 2023 at 04:09 am

GRU Help Pages is the best option when trying to contact GRU customer service. You can contact via GRU Customer FAQ, Forum, and Online Help.

Contact GRU Help @

Navigate to If you have a problem with GRU services like a shipping, returns or any another help, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that GRU Customers searching for

  • Payment Options
  • Start Services
  • Stop Services
  • Move Services
  • Report Streetlight
  • Rental Light Outage
  • Report Utility Theft
  • Tree Trimming/Removal
  • Payment
  • complaints
  • A different issue

Contacting GRU Help Pages

This is the official customer support page of GRU, which contains different options for contacting them about a variety of issues.

If you are looking for GRU’s best customer help page or FAQ or forum, this is the best entry point.

If that doesn’t work, contact GRU directly by calling their customer service number at 1-800-818-3436.

GRU Frequently Asked Questions

Does Gainesville Regional Utilities have an app?
Also Known as: GRU
doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers.

Who owns Gainesville Regional Utilities?
the City of Gainesville
Gainesville Regional Utilities, known as GRU, is a multi-service utility owned by the City of Gainesville. We are the 5th largest municipal electric utility in Florida.

What is the average GRU bill in Gainesville FL?
The latest report released for June 2022 shows GRU’s average electric bill per 1,000 kWh was $170, trailing behind only Key West’s average bill of $210.

Where can I pay my GRU bill?
Our remote payment locations are Walgreens, CVS, Family Dollar, Dollar General and 7-11. The following rules apply: Payments must be received before 7 p.m. for same-day credit. Customers are charged $1.50 per transaction.

How do I contact GRU customer service?




7:30 AM – 6:00 PM: M, T, Th, F, 9:00 AM – 6:00 PM: W

What payment options does GRU have?

The following payment methods are available:

  • Online
  • By Phone
  • In Person/Mail

GRU Head Office Contact Number

Corporate Head office address of GRU:

301 SE 4th Ave, Gainesville, FL 32601, United States

For any general inquiries, please contact GRU head office number: +1-352-334-3434

Other Ways to Contact GRU

GRU All Contacts
GRU Phone Number
Email support of GRU
GRU Customer Service

GRU Customer Reviews

Average rating:  
 2 reviews
 by James on GRU

GRU Provide Amazing Customer Support.

 by James on GRU

GRU Provide Amazing Customer Support.

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