IKEA Help Pages is the best option when trying to contact IKEA customer service. You can contact via IKEA Customer FAQ, Forum, and Online Help.
Contact IKEA Help @ ikea.com/us/en/customer-service/faq
Navigate to ikea.com/us/en/customer-service/faq. If you have a problem with IKEA services like a track an order, cancel order or any another help, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that IKEA Customers searching for
- Change Order
- Cancel Order
Contacting IKEA Help Pages
This is the official customer support page of IKEA, which contains different options for contacting them about a variety of issues.
If you are looking for IKEA’s best customer help page or faq or forum, this is the best entry point.
IKEA Frequently Asked Questions
How do I talk to an IKEA representative?
You can contact IKEA by phone at 1-866-866-IKEA (4532) or via chat between 9 am and 9 pm EST.
How do I get a refund from IKEA?
If you’re not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.
What should I do if items are missing from my delivery order?
To report missing items, please contact the IKEA US Customer Support Center at 1-888-888-4532.
What should I do if my item is damaged?
If only one part from your product is damaged, they may be able to ship replacement parts from one of their stores. If you’re unable to do so, please contact the IKEA US Customer Support Center at 1-888-888-4532.
Can I add items to my order?
Once payment has been collected, they are unable to add items to your order. For time sensitive inquiries, they recommend calling their IKEA US Customer Support Center at 1-888-888-4532.