MetroPCS Help Pages

Recently updated on December 1st, 2023 at 04:09 am

MetroPCS Help Pages is the best option when trying to contact MetroPCS customer service. You can contact via MetroPCS Customer FAQ, Forum, and Online Help.

Contact MetroPCS Help @

Navigate to If you have a problem with MetroPCS Services or Products, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that MetroPCS Customers searching for

  • Billing
  • Payment Due
  • Transfer Service
  • Slow Data
  • Device Support
  • Lost or Stolen Phone
  • Complaint

MetroPCS Head Office Contact Number

Corporate Head office address of MetroPCS: 

2250 Lakeside Blvd Richardson, Texas 75082, United States

For any general inquiries, please contact MetroPCS head office number: +1 (214) 214-2143.

Contacting MetroPCS Help Pages

This is the official customer support page of MetroPCS, which contains different options for contacting them about a variety of issues.

If you are looking for MetroPCS’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact MetroPCS directly by calling their customer service number at 1 (888) 863-8768.

MetroPCS Frequently Asked Questions

Can I pay for more than one month at a time?

Yes. Pay in advance for as many weeks as you need for all account types. Your account balance will reflect a charge until it is time to make the next payment. During the time that your account has a credit balance, you will not receive a text message payment notification, since no payment is expected.

How can I make my payment?

AutoPay is the easiest way to produce your MetroPCS payment since it helps an automatic debit to be made each month to some debit/credit card. AutoPay is a payment method available in eWallet in My Account.

My Account allows you to pay using debit/credit card or MetroPCS Charge Card.

Express Pay lets you pay without signing in to My Account.


Dial *99 to pay through our automated system.
Dial 888-8metro8 for Customer Service.
Use the MyMetro app for debit/credit card payments.

MetroPCS store

MetroPCS store payment machine
MetroPCS store drop box
Authorized Payment Center

Why was my payment declined?

Some possible reasons for payment decline include using an expired payment accounts, having inadequate funds to pay the payment amount, or exceeding your credit card limit. Your payment may also be declined if you provide an incorrect MetroPCS Account or Phone number or if a duplicate payment is detected. If your payment is declined, you’re still responsible for making a timely payment to MetroPCS using a different payment method.

How can I talk to a Metro PCS representative?

1-888-863-8768 (1-888-8metro8) is a number to call if you need to reach a live person in Metro PCS customer services. You can also dial *611 from the Metro PCS phone. To rapidly reach customer service you may try pressing 0 after every query. After a few prompts you ought to get to live support person.

Does MetroPCS have Internet service?

Metro® by T-Mobile’s Broadband Internet Access Services – Service not available on all rate plans. Service only available on devices with Android operating system.

Other Ways to Contact MetroPCS

MetroPCS Phone Number
MetroPCS Customer Service
Email Support
Help Pages Support
MetroPCS All Contacts

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