Panera Bread Corporate Office and Headquarters address
Panera Bread Company is an American chain of bakery-café fast casual restaurants in the United States and Canada. Its headquarters are in Sunset Hills, Missouri, a suburb of St. Louis, and operates as Saint Louis Bread Company in the St. Louis metropolitan area. Offerings include soups, salads, pasta, sandwiches, specialty drinks, and bakery items. The details of Panera Bread corporate office and headquarters address will help you to know more about Panera Bread service.
Panera Bread Headquarters Corporate Address
Below is the headquarters address of Panera Bread corporate office
Panera Bread Corporate Address
Sunset Hills, Missouri, United States
You can address any correspondence to the Panera Bread headquarters to:
3630 S. Geyer Road,
Suite 100, St Louis,
Panera Bread Headquarters Phone Number
The Panera Bread corporate office phone number is +1-314-984-1000.
For customer services, you can call: 1-855-372-6372 and for sales support, call: +1-314-984-1000.
Panera Bread Corporate office email
Panera Bread Customer service
Panera Bread customer service number: 1-855-372-6372
How to contact or complain to Panera Bread Corporate?
Panera Bread Customer Service team is available on 1-855-372-6372 and +1-314-984-1000. Lines are open 7 days a week from 5:00 AM – 10:00 PM So you can submit your complaint easily.
Mark Berinato: Vice President, Experience Design
Blaine Hurst: Executive Vice President
Kenneth Koziol: Executive Vice Presiden
William Moreton: Executive Vice Chairman
Richard Crannick: Senior Vice President, Company Operations
Stephanie Crimmins: Senior Vice President
John Gengarella: Partner
Michael Bufano: Senior Vice President & Chief Financial Officer
Panera Bread Corporate customer service reviews
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I made an order online for my company's corporate meeting ( Pembroke Pines Panera. Miami, FL), two days in advance. I had taken my time in writing the names in the "Prepared For" section. It took me about an hour and a half since I had ordered about 15 meals. To my surprise, when I had received the order nothing, and I mean absolutely nothing had any names on it nor the name of the meal. I even had some food missing. I find this to be extremely disappointing and very unethical. I like Panera Bread and never had any issues in the past but this has discouraged me from ever ordering from Panera again...
I have emailed twice since 10/03/2018 about a problem with our order ( 3 of our 4 meals were missing avocado) and I have not received any response to either email !! Terrible customer care.
Today my doctor ordered Panera for the clinic. We ordered at 11:00 to be delivered to clinic. We called Panera at 12:10 to inquire about our order and was told it was out for delivery. We called back at 1:17 and ask to speak with the manager. I spoke with a gentleman who said the manager was delivering the food and was present at our clinic. He also told me that our food had been remade to assure freshness and there would be no charge for order. He also stated they had added extra bread. At 1:41 I called back and ask for a manager, the same gentleman told me again that the delivery driver was at our clinic and couldn't find us. I told him again where we were located. I called back at 1:55...was hung up on before anyone spoke. Called again...was hung up on before anyone spoke. FINALLY AROUND 2:30 OUR FOOD ARRIVED! No extra bread and the doctor will be watching his card to see if charges are taken out. This Panera is located on 21st Ave. in Nashville TN.
This is not the first time we have had trouble with this Panera. It is always very late or the entire order is not delivered.
I enjoy eating at Panera Bread. We probably go 2x a week. My complaint with our store in North Port, Fl is that they have gone from our food being delivered to the table to now having to get up and get it at the counter when the device goes off.
It's not enough we have to scrape our plates like we're in a school cafeteria to picking our food up, self-service beverage, etc. We do everything ourselves and there is NO Customer service anymore.
Well, I refuse to do both. I'll pick up my food because I want to eat it but I am no longer removing the dishes to clear the table. You need to hire employees to take care of the dining room areas. McDonald's is delivering food to your table now for goodness sake!
The portions have gotten smaller and the prices continue to go up. The food is good that's why I keep going back.
Employees would like a tip but I don't see them doing anything above and beyond to receive it because there is no customer service with your guest.