Panera Bread Corporate Office and Headquarters address


Tips for contacting & calling Panera Bread quicker, tips for sloving issues & customer reviews
Panera Bread
Average rating:  
 20 reviews
by Margaret Patton on Panera Bread

First - I love Panera . On 6-14-2020 I ordered two $50 gift cards on line. I received them on 6-22; however, I only received one $10 eGift Card. I have tried calling but only get a recording. I waited 10 minutes today and finally the line went dead. The day before I waited 20-30 minutes with no results. Please send me another $10 eGift card. My original confirmation # is 6EVDXXNTT331-82175.

by Lynn on Panera Bread

We have a Panera Bread location right by our house.

We love the food, but, since this store opened a couple of years ago, we’ve

had a 75% or higher order negative accuracy rate, meaning order is wrong.

Even after having an employee check for accuracy, still is wrong!

And one time earlier this year, went to pick up our order, and it took for

ever for them to find the order in the system, and it was either not made, or

they said someone walked off with it.

really been terrible! There always something wrong.



Something missing, not enough product compared to what was ordered, wrong b=

read or bagel on a sandwich, not enough or to many cookies, sweet rolls stoo=

d up on end instead of lying flat, which puts the glaze stuck onto the box c=

over. etc..

It is very frustrating dealing with these issues. I=E2=80=99ve talked to s=

tore employees about it, and for a short time, was better, but not by much.

Employees seem rushed, or just are so busy, don=E2=80=99t care, trying to f=

ill orders.

I=E2=80=99m in hi hopes this continuing issue can be fixed, and you can fl=

ip the issue to consistent accuracy once and for all! it=E2=80=99s important=

!

Thanks for taking this into consideration and getting this fixed for good!=





Lynn Moore

Modesto,California

Panera Store is located on McHenry Blvd.

by Alfonso on Panera Bread

The worst experience ever

by Dana Arledge on Panera Bread

Yesterday I went to the Panera on Gull Road in Kalamazoo Mi to order a bowl of Broccoli Cheese soup for my wife. While there I met the district manager who was visiting the store. I mentioned my wife had tried to order the soup online but the website said the store was out of both soup and salads. He checked his phone and found everything to be in working order.



But that is not where the story ends. He gave me two complimentary chocolate chip cookies as a way of saying he was sorry for the inconvenience. When I mentioned that Panera is my wife's favorite restaurant he said that they had some extra bread they were not going to be able to sell, so he gave me a free loaf of bread.



I went to the store to buy one bowl of soup and walked out with a heightened appreciation for this store. It's easy to complain about all that is wrong with corporate America, but on this particular day, this one district manager went out of his way to make me feel appreciated. He represented Panera very well, and I wanted to let someone at Corporate know what this man did.

Thank you.

by Kathy on Panera Bread

On 2/23/20 I placed a go order for the Mediterranean grain bowl with chicken. Got it home and no chicken. I called the café and spoke to their manager, Kelly. She offered to send a voucher. On 3/17/20 I placed another call and spoke to Jennifer explained my situation. She offered to send a voucher. It is now 4/15/20 still no voucher. They do not fulfill their offers and they do not get your order right. I can do without them.

by Naomi on Panera Bread

3/2/2020 @ 4:31PM Morganton,NC, store 4995 Today at 4pm I drove one mile to Panera Bread Cafe to give myself a treat as I am 75 y/o and somewhat handicapped. I arrived at the drive thru speaker, with no one to take my order so I drove to the pickup window and waited for over 25 minutes. Why did I wait? I was determined to have a chicken salad sandwich and curious how long it would actually take for someone to realize I was waiting! The next solid three minutes I literally laid on my car horn and still no one came. As I was about to drive away after all this time, this charming African American young lady came to the window and asked if she could help me. She said she had just arrived at work and would be happy to fill my order herself. I gave her my order and a couple minutes later it was filled. She thanked me and was very polite and professional towards me. Needless to say, the rest of you staff should be fired including your so called manager! There is no excuse for this type of reprehensible behavior from any employee of ignoring a customer!!!!

by Bridget Muniak on Panera Bread

I worked at Panera Fresh Dough Facility in Chandler Arizona as a Bread Packer . There was sexual harassment, i was told to keep my shut. Discriminated against by Hispanic employees and management. Wrongfully terminated and taken to appeals for 2 weeks of unemployment.

by Bridget Muniak on Panera Bread

Your Fresh Dough Facility in Chandler Arizona doesn't drug test, hires illegals that don't have a high school diploma or GED and English is the primary language but at Panera it's Spanish.

by Libby on Panera Bread

I love the food and the service. Please consider changing the bathroom counters. They are always wet from dripping hands. Every one! It’s a bad design, water running forward towards the person.

by Jorge garcia on Panera Bread

The location on Highway 138 in Conyers the drive true service S sucks I was there for at least 10 minutes the two people behind me decided to leave because it was taking too long last time I was there I got the chipotle avocado wrap and there was no chicken and my rap so today I told him make sure they put chicken in my Web and I forgot to put the avocado is ridiculous they make mistakes every day I’m not going back to this location but I do wanna report this

Contact Panera Bread customer service phone numbers

Phone Number : +1-314-984-1000 or 1-855-372-6372

Email : info@paneracares.org

Business Hours: 5:00 AM - 10:00 PM

Website : https://www.panerabread.com/

Corporate Head office: 3630 S. Geyer Road, Suite 100, St Louis, Missouri 63127, United States

Panera Bread Corporate Office and Headquarters address

Panera Bread Company is an American chain of bakery-café fast casual restaurants in the United States and Canada. Its headquarters are in Sunset Hills, Missouri, a suburb of St. Louis, and operates as Saint Louis Bread Company in the St. Louis metropolitan area. Offerings include soups, salads, pasta, sandwiches, specialty drinks, and bakery items. The details of Panera Bread corporate office and headquarters address will help you to know more about Panera Bread service.

Panera Bread Headquarters Corporate Address

Below is the headquarters address of Panera Bread corporate office

Panera Bread Corporate Address 

Panera Bread Corporate Office
St. Louis Post-Dispatch

Sunset Hills, Missouri, United States

You can address any correspondence to the Panera Bread headquarters to:

3630 S. Geyer Road,
Suite 100, St Louis,
Missouri 63127,
United States

Panera Bread Headquarters Phone Number

The Panera Bread corporate office phone number is +1-314-984-1000.
For customer services, you can call: 1-855-372-6372 and for sales support, call: +1-314-984-1000.

Panera Bread Corporate office email

info@paneracares.org

Contact form

Panera Bread Customer service

Panera Bread customer service number: 1-855-372-6372

How to contact or complain to Panera Bread Corporate?

Panera Bread Customer Service team is available on 1-855-372-6372 and +1-314-984-1000. Lines are open 7 days a week from 5:00 AM – 10:00 PM So you can submit your complaint easily.

Executive Team.

Mark Berinato: Vice President, Experience Design
Blaine Hurst: Executive Vice President
Kenneth Koziol: Executive Vice Presiden
William Moreton: Executive Vice Chairman
Richard Crannick: Senior Vice President, Company Operations
Stephanie Crimmins: Senior Vice President
John Gengarella: Partner
Michael Bufano: Senior Vice President & Chief Financial Officer

Panera Bread Corporate customer service reviews

Feel free to share your experiences, praise or complaints about Panera Bread corporate service by using below form.

Sources

https://www.panerabread.com/

https://en.wikipedia.org/wiki/Panera_Bread

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Panera Bread
Average rating:  
 20 reviews
by Margaret Patton on Panera Bread

First - I love Panera . On 6-14-2020 I ordered two $50 gift cards on line. I received them on 6-22; however, I only received one $10 eGift Card. I have tried calling but only get a recording. I waited 10 minutes today and finally the line went dead. The day before I waited 20-30 minutes with no results. Please send me another $10 eGift card. My original confirmation # is 6EVDXXNTT331-82175.

by Lynn on Panera Bread

We have a Panera Bread location right by our house.

We love the food, but, since this store opened a couple of years ago, we’ve

had a 75% or higher order negative accuracy rate, meaning order is wrong.

Even after having an employee check for accuracy, still is wrong!

And one time earlier this year, went to pick up our order, and it took for

ever for them to find the order in the system, and it was either not made, or

they said someone walked off with it.

really been terrible! There always something wrong.



Something missing, not enough product compared to what was ordered, wrong b=

read or bagel on a sandwich, not enough or to many cookies, sweet rolls stoo=

d up on end instead of lying flat, which puts the glaze stuck onto the box c=

over. etc..

It is very frustrating dealing with these issues. I=E2=80=99ve talked to s=

tore employees about it, and for a short time, was better, but not by much.

Employees seem rushed, or just are so busy, don=E2=80=99t care, trying to f=

ill orders.

I=E2=80=99m in hi hopes this continuing issue can be fixed, and you can fl=

ip the issue to consistent accuracy once and for all! it=E2=80=99s important=

!

Thanks for taking this into consideration and getting this fixed for good!=





Lynn Moore

Modesto,California

Panera Store is located on McHenry Blvd.

by Alfonso on Panera Bread

The worst experience ever

by Dana Arledge on Panera Bread

Yesterday I went to the Panera on Gull Road in Kalamazoo Mi to order a bowl of Broccoli Cheese soup for my wife. While there I met the district manager who was visiting the store. I mentioned my wife had tried to order the soup online but the website said the store was out of both soup and salads. He checked his phone and found everything to be in working order.



But that is not where the story ends. He gave me two complimentary chocolate chip cookies as a way of saying he was sorry for the inconvenience. When I mentioned that Panera is my wife's favorite restaurant he said that they had some extra bread they were not going to be able to sell, so he gave me a free loaf of bread.



I went to the store to buy one bowl of soup and walked out with a heightened appreciation for this store. It's easy to complain about all that is wrong with corporate America, but on this particular day, this one district manager went out of his way to make me feel appreciated. He represented Panera very well, and I wanted to let someone at Corporate know what this man did.

Thank you.

by Kathy on Panera Bread

On 2/23/20 I placed a go order for the Mediterranean grain bowl with chicken. Got it home and no chicken. I called the café and spoke to their manager, Kelly. She offered to send a voucher. On 3/17/20 I placed another call and spoke to Jennifer explained my situation. She offered to send a voucher. It is now 4/15/20 still no voucher. They do not fulfill their offers and they do not get your order right. I can do without them.

by Naomi on Panera Bread

3/2/2020 @ 4:31PM Morganton,NC, store 4995 Today at 4pm I drove one mile to Panera Bread Cafe to give myself a treat as I am 75 y/o and somewhat handicapped. I arrived at the drive thru speaker, with no one to take my order so I drove to the pickup window and waited for over 25 minutes. Why did I wait? I was determined to have a chicken salad sandwich and curious how long it would actually take for someone to realize I was waiting! The next solid three minutes I literally laid on my car horn and still no one came. As I was about to drive away after all this time, this charming African American young lady came to the window and asked if she could help me. She said she had just arrived at work and would be happy to fill my order herself. I gave her my order and a couple minutes later it was filled. She thanked me and was very polite and professional towards me. Needless to say, the rest of you staff should be fired including your so called manager! There is no excuse for this type of reprehensible behavior from any employee of ignoring a customer!!!!

by Bridget Muniak on Panera Bread

I worked at Panera Fresh Dough Facility in Chandler Arizona as a Bread Packer . There was sexual harassment, i was told to keep my shut. Discriminated against by Hispanic employees and management. Wrongfully terminated and taken to appeals for 2 weeks of unemployment.

by Bridget Muniak on Panera Bread

Your Fresh Dough Facility in Chandler Arizona doesn't drug test, hires illegals that don't have a high school diploma or GED and English is the primary language but at Panera it's Spanish.

by Libby on Panera Bread

I love the food and the service. Please consider changing the bathroom counters. They are always wet from dripping hands. Every one! It’s a bad design, water running forward towards the person.

by Jorge garcia on Panera Bread

The location on Highway 138 in Conyers the drive true service S sucks I was there for at least 10 minutes the two people behind me decided to leave because it was taking too long last time I was there I got the chipotle avocado wrap and there was no chicken and my rap so today I told him make sure they put chicken in my Web and I forgot to put the avocado is ridiculous they make mistakes every day I’m not going back to this location but I do wanna report this

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2 comments

  1. Today my doctor ordered Panera for the clinic. We ordered at 11:00 to be delivered to clinic. We called Panera at 12:10 to inquire about our order and was told it was out for delivery. We called back at 1:17 and ask to speak with the manager. I spoke with a gentleman who said the manager was delivering the food and was present at our clinic. He also told me that our food had been remade to assure freshness and there would be no charge for order. He also stated they had added extra bread. At 1:41 I called back and ask for a manager, the same gentleman told me again that the delivery driver was at our clinic and couldn’t find us. I told him again where we were located. I called back at 1:55…was hung up on before anyone spoke. Called again…was hung up on before anyone spoke. FINALLY AROUND 2:30 OUR FOOD ARRIVED! No extra bread and the doctor will be watching his card to see if charges are taken out. This Panera is located on 21st Ave. in Nashville TN.
    This is not the first time we have had trouble with this Panera. It is always very late or the entire order is not delivered.

  2. I’m from San Francisco and moved to Colorado Springs (big mistake). My son who lives in Wausau, Wisconsin told me Panera was good so I decided to give it a try. First time there was fine but then afterwards it went fast downhill. One incident was ordering a turkey sandwich with extra avocado which I paid for but never got. In fact, all I received in the sandwich was one small slice of avocado! A few days ago placed an order 24 hours ahead of time for 1 dozen of your triple chocolate cookies and a loaf of bread. All the cookies were dried, and could be used as “hockey pucks”, they were so hard. My friends and I saw the baking pan with the cookies on the counter in front and wondered whether they were left there the night before therefore drying them out leaving it very dry.
    Also, we noticed that this location (5230 N. Nevada Avenue) DOES NOT carry but perhaps 1/2 of the offerings as compared to other stores. And many of your bakery goods seem to be getting smaller and smaller. Are you trying to cut corners because pastries are expensive without being cut down to mini-size.
    The staff making the sandwiches need to be taught properly. Only your manager and his assistant is professional and competent. The sandwich counter staff is sorely in need of proper training.
    What am I to do with hard cookies (you can crack a tooth easily with a piece)? Your company owes me!

Comments are closed.