Petco Corporate Office and Headquarters address


Tips for contacting & calling Petco quicker, tips for sloving issues & customer reviews
Petco
Average rating:  
 3 reviews
 by T

When I received my dog food order, the shipping box was torn, mangled and wrapped in shipping tape , because the box was in bad shape.

 by Brenda

I went to the Petco on Stubner Airline and Louetta in Spring.,TX on Sunday 04/06/2019 it was almost 7pm and we were told the dog wash was closed for the day and it closes at 7pm. We returned one week later on 04/13/2019 at 6:08pm. As we headed back to the wash station a guy carrying dog food on his shoulder said welcome what can I help you with? I said we are good we just need to use the dog wash station. He then said nope the dog wash closes at 6. I said no we were told last Sunday it closes at 7pm on Sunday and he said nope you were told wrong the store closes at 7 and you can not use the dog wash after 6pm. It was 6:08pm and we waited an entire week since we were told we had until 7 to wash our dog the week before. Why stay open until 7 if your not offering full services past 6pm? Why would you not let someone use it at 6:08pm? Why are the hours not posted as Dog Wash closes at 6 on Sunday? If your employees do not want to be there on a Sunday they should not come to work on a Sunday. In retail you do not get off on time and that is part of the retail business. If he already closed it down early and we came within plenty of time to use it and be gone before 7pm then we should have been allowed to use it. We spend money there on a regular basis. I went to the Petco on Kuykendhal to buy the food and other items we needed. They do not have a Dog Wash station there but, they did offer us a grooming appointment. Very poor and rude service. If you are going to close the dog wash station earlier than what the store closes then post it and make sure everyone is on the same page.

 by Ginger

This company needs a serious reality check at their stores! I have been a customer for 15+ years, the service, staff, rewards program continues to decrease year to year. Staff turnover is rediculous . This company is your typical large corporate budiness where the executives ate overpaid and have no first hand knowledge of running a business in the field they oversee. Ie. I believe the recent CEO was previously from Coca Cola. Not sure how that relates to the pet business, except he kniws how to increase revenues while no concept of customer service in the pet store industry. So typical of large corporations, invest all their money into overpaid executives, while the stores are struggling. Your most important asset is the people in the stores on the front lines dealing with the customers. The company need some serious restructuring.

Contact Petco customer service phone numbers

Phone Number : (877) 738-6742/858-784-3489

Email : pressinquiries@petco.com

Business Hours: 09:00AM - 09:00PM

Website : https://www.petco.com/

Corporate Head office: 9125 Rehco Road San Diego, CA 92121, United States

Petco Corporate Office and Headquarters address

Petco Corporate Office, or simply Petco, is an American privately held pet retailer in the United States, with corporate offices in San Diego and San Antonio. He sells pet products and services, as well as certain types of live animals. Petco sells and holds fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. The details of Petco corporate office and headquarters address will help you to know more about Petco service.

 

Petco Headquarters Corporate Address

Petco Corporate Office
Pet Product News

Below is the headquarters address of Petco corporate office

Petco Corporate Address

San Diego, California, United States

You can address any correspondence to the Petco headquarters to:

9125 Rehco Road
San Diego,
CA 92121,
United States

Petco Headquarters Phone Number

The Petco corporate office phone number is 858-784-3489.
For customer services, you can call: 1-877-738-6742 and for sales support, call: (888) 824-7257.

 

Petco Corporate office email

pressinquiries@petco.com

Contact form

 

Petco Customer service

Petco customer service number: 1-877-738-6742

Support Number: (888) 824-7257

 

How to contact or complain to Petco Corporate?

Petco Customer Service team is available on 1-877-738-6742 and (888) 824-7257. Lines are open 7 days a week from 09:00AM – 09:00PM So you can submit your complaint easily.

 

Executive Team.

Brad Weston: Chief Executive Officer
Mike Nuzzo: EVP, Chief Financial Officer
Rebecca Frechette: EVP, Chief Merchant
Brock Weatherup: EVP, Strategic Innovation & Digital Experience
Charlie Piscitello: SVP, Chief People Officer
John Zavada: SVP, Chief Information Officer
Steve Lossing: SVP, Operations
John Carcasi: SVP, Supply Chain & Merchandise Planning
William Engen: SVP, Retail Market Expansion
Alan Tse: SVP, General Counsel
Jim Myers: Chairman of the Board

 

Petco Corporate customer service reviews

Feel free to share your experiences, praise or complaints about Petco corporate service by using below form.

Sources

https://www.petco.com/

https://en.wikipedia.org/wiki/Petco

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Petco
Average rating:  
 3 reviews
 by T

When I received my dog food order, the shipping box was torn, mangled and wrapped in shipping tape , because the box was in bad shape.

 by Brenda

I went to the Petco on Stubner Airline and Louetta in Spring.,TX on Sunday 04/06/2019 it was almost 7pm and we were told the dog wash was closed for the day and it closes at 7pm. We returned one week later on 04/13/2019 at 6:08pm. As we headed back to the wash station a guy carrying dog food on his shoulder said welcome what can I help you with? I said we are good we just need to use the dog wash station. He then said nope the dog wash closes at 6. I said no we were told last Sunday it closes at 7pm on Sunday and he said nope you were told wrong the store closes at 7 and you can not use the dog wash after 6pm. It was 6:08pm and we waited an entire week since we were told we had until 7 to wash our dog the week before. Why stay open until 7 if your not offering full services past 6pm? Why would you not let someone use it at 6:08pm? Why are the hours not posted as Dog Wash closes at 6 on Sunday? If your employees do not want to be there on a Sunday they should not come to work on a Sunday. In retail you do not get off on time and that is part of the retail business. If he already closed it down early and we came within plenty of time to use it and be gone before 7pm then we should have been allowed to use it. We spend money there on a regular basis. I went to the Petco on Kuykendhal to buy the food and other items we needed. They do not have a Dog Wash station there but, they did offer us a grooming appointment. Very poor and rude service. If you are going to close the dog wash station earlier than what the store closes then post it and make sure everyone is on the same page.

 by Ginger

This company needs a serious reality check at their stores! I have been a customer for 15+ years, the service, staff, rewards program continues to decrease year to year. Staff turnover is rediculous . This company is your typical large corporate budiness where the executives ate overpaid and have no first hand knowledge of running a business in the field they oversee. Ie. I believe the recent CEO was previously from Coca Cola. Not sure how that relates to the pet business, except he kniws how to increase revenues while no concept of customer service in the pet store industry. So typical of large corporations, invest all their money into overpaid executives, while the stores are struggling. Your most important asset is the people in the stores on the front lines dealing with the customers. The company need some serious restructuring.

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