Priceline Corporate Office and Headquarters address

I reserved a room for 2 nights .When I arrived at the hotel I was told they had no rooms. The person at the front desk cast one of their other locations and said I would need to go there. Upon arriving it was after 10:00 pm. When I woke up for work going to take a shower I found no washcloths, no cups, or a coffee maker.i called the front desk and was told they would look for one when I went to the office they said they found one but didn't have any of the coffee pods to make the coffee. I immediately called Priceline and was on the phone with them for over a half an hour. I was told I agreed to the terms and conditions. What about their part of terms and conditions.? Why was I allowed to reserve a room for a hote thatl didn't have a room available ? Why did the hotel list free breakfast when they don't have it ? Because if the Covid ? I don't think so numerous other hotels have alternate offers because of the covid. I've called 3 days in a row and have yet to speak with a manager. I spoken to 7 people at Priceline staying on the phone for over 1 1/2 hourstotal. Someone was supposed to called me yesterday but I didn't receive any phone call. Called again this morning only to be told I cannot get a credit to book somewhere else that I had to wait and get a refund which takes 1-2 days Very POOR customer satisfaction here.
Does Priceline NOT have any managers to assist in situations like this I am FURIOUS !!!! The person who called me back today simply refused to let me speak with a manager,his manager anyone with higher authority. I was discontinued and he hasn't tried calling me back VERY VERY RUDE unprofessional

I had booked a trip on Priceline requesting a room for 3 adults on payment confirmation I was awarded a room for max 2 people. I have spent 2 days talking to several customer service representatives and finally 2 supervisors John 5260530 and Kelly 5260286(who hung up on me). No one will admit to a computer glitch that will always give you a max 2 people room even though you specifically request a room for 3 Adults. Like everyone else that has complained the agents keep going around and repeating the same page about there is nothing they can do, I have agreed to the contract that only allows max 2 people. Even though I have requested 3 adults. When I contact the hotel they tell me Priceline only has the ability to change or cancel the reservation. What do I do? Are trip is Jan 22/20. I call out for any compassion and understanding. I have been in the flight industry for 32 years.

I checked into this room with my brother Robert Tolver from July 2 to July 3. At around 1030 om my brother complained that something was biting him as he was lying in the bed. He then showed me some red splotches on his skin. My brother has fair skin so they were clearly visible. He then went for a walk. When he returned around mid night. He laid back down and jumped up and showed me a very large bed bug crawling across the bed. I then pulled the linen off of my bed. At the tail end of the bed there were 3 very large bed bugs. I immediately contacted the office where the attendant stated he could not help me because i booked my room through Priceline. I then called Priceline and walked to the front office. This was at 1am. The Priceline rep contacted the office and the attendant in my presence told them that the motel did not have bed bugs and that he will not give them permission to provide a refund to me. Priceline then told me that because the attendant denied that the hotel had bed bugs that there was nothing that they could do for me. The attendant offered a different room as if the bed bugs are only in one room in the hotel. He moved me to the room next door and behold more bed bugs. My brother and I slept in our vehicle for the night and i was never provided a refund. The attendant did not even go into either of the rooms to confirm the rooms did not have bed bugs. The bugs did not come from use. We have not contact with bed bugs and reside in a 160k clean home. All I asked for was a refund and I was denied and forced to reside in my vehicle. I did not have funds to stay at another hotel nor should I have to pay for another room when I had already paid for my room.

I booked a hotel and flights for 3 of us in September. We are flying into Vancouver where we will be staying for 4 nights. I mistakenly booked a Victoria hotel instead of a Vancouver hotel. When I realized my mistake I called Priceline for help. The CSR cancelled the Victoria room and I went back to my original itinerary and ADDED/BUNDLED a room in Vancouver. I verified with the CSR and this would be the correct way to do this. The CSR DID NOT tell me that my itinerary would not be considered bundled now and I would have to pay full price for room and flights. I called the all centre because I thought this was just a mistake and they would fix it. They told me that there was nothing they could do and their system doesn't allow them to issue credits. They said because now the hotel and flights were booked separately they weren't considered bundled even though I rebooked with the same itinerary by choosing add a hotel. I spoke to 3 different CSRs and they all read me the same script "there is nothing they can do", It seems Priceline isn't concerned about bad bad bad customer service or how fast bad reviews get around. Back to EXPEDIA where I have never been disappointed.