Sprint Help Pages is the best option when trying to contact Sprint customer service. You can contact via Sprint Customer FAQ, Forum, and Online Help.
Contact Sprint Help @ sprint.com/en/support/contact-us.html
Navigate to https://www.sprint.com/en/support/contact-us.html. If you have a problem with Sprint services or products, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Sprint Customers searching for
- Payment Due
- Manage eBill
- Device Support
- Change plan
- Change services
- Cancel Service
- Lost or Stolen Phone
- Orders & transfers
- A different reason
Contacting Sprint Help Pages
This is the official customer support page of Sprint, which contains different options for contacting them about a variety of issues.
If you are looking for Sprint’s best customer help page or faq or forum, this is the best entry point.
Sprint Frequently Asked Questions
Does Sprint do payment arrangements?
A payment agreement gives qualified customers extra time to cover past due or the total balance in their account. … Sign into your Sprint account. From My Sprint dashboard click on Make a payment. Click the Other date button.
What are Sprint’s current Service Plan offers?
Available as of 07/13/2018, Sprint is introducing Sprint Unlimited Plus, on a Network Built for Unlimited.
- All your TV in one place with Hulu.
- Music streaming with TIDAL.
- Stay connected with 50GB Mobile Hotspot.
- Streaming in HD.
- In Mexico & Canada, enjoy talk, text and 10GB of 4G LTE data
- Global Roaming in more than 200 worldwide destinations.
- Unlimited data, talk and text nationwide
I am an existing customer, am I eligible for the plans?
Yes, existing customers are eligible for the new Unlimited Plus, Basic and Premium price plans.
What do I need to connect to a Wi-Fi hotspot?
You usually need the password from the Wi-Fi hotspot provider.
If the hotspot doesn’t require a password when you first set it up, it’s not a secure network.
Sprint doesn’t recommend connecting to an unsecured Wi-Fi signal.
Which credit cards can I use to pay my bill online?
- American Express
- Diner’s Club
How do I get a Sprint Magic Box or see if I qualify?
All clients should first qualify for Sprint Magic Box. Qualification is based on several account and network standards to ensure the Magic Box will work for the customer along with the Sprint Network.
Sprint Magic Box is available to both customers and businesses that qualify. If Magic Box functions in your region or call Client Care at 1-844-463-3194.
Why am I not eligible for a Magic Box?
Qualification is based on several network and account standards to ensure the Magic Box will work for the customer and the Sprint Network. Not all places are in Sprint Magic Box coverage locations. Many different factors are considered during the eligibility process.