Tucson Electric Power Corporate Office Headquarters


Tucson Electric Power
Average rating:  
 2 reviews
 by Nick

I've never seen a company do so much for the entire community without recognition. Some of our locally grown big companies boast about community involvement arrogantly in public commercials. Some companies help "their own people", while Tucson's electric provider helps everyone inclusively through involvement and giving, even when many in our community stop paying rent and utility bills.

I see lots of "fun" companies getting high ratings out of ignorance.

 by steffany

There isn't a zero, my rating is a zero! I have had the worst customer care ever. I have never had an issue paying my bill on time, I recently moved (May), and terminated service. I was to be given a refund over $300.00 and we are now in August and still no refund. I have made many phone calls, sat on hold for over an hour several times as well as sent many emails, even turned TEP into the BBB. In June I was told my refund was "in the mail." In July I was told it was never sent and then went is was supposedly, it was "returned." I was also told that I needed to ne put on hold so the customer service person could check with the refund depatment. She comes back to the phone call after putting me on hold for a good tem minutes and tells me that they are going to resend it. I asked her for the direct lnumber to talk to someone, she tells me the department was closed! i flat out asked her, then who did you talk to? She then tells me she just read notes on my account.
Interesting fact, TEP was able to send my monthly bills to the SAME address with absolutely NO issues. I have also changed the address in order to try again, no refund check. They even sent a reply to the BBB on July 20, 2022 that my refund was resent. Today is August 2, 2022 and no refund check.

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Contact Tucson Electric Power customer service phone numbers

Recently updated on March 21st, 2024 at 04:24 am

Tucson Electric Power Headquarters Address and Contact

Below is the headquarters address of Tucson Electric Power corporate office:

88 E Broadway Blvd, Tucson, AZ 85701, United States

Phone Number: +1 (520) 623-7711

Fax Number: (602) 364-4846

Email: businesscallcenter@tep.com

Founder:

Tucson Electric Power Headquarters Location & Directions

How to contact Tucson Electric Power Corporate Office

Tucson Electric Power Customer Service team is available on +1 (520) 623-7711. Lines are open 7 days a week from 8:00 a.m. – 4:00 p.m. So you can submit your complaint easily.

Executive Team

Here is the list of Tucson Electric Power Executive Team and Board of Director:

  • Susan Gray: President and Chief Executive Officer
  • Erik Bakken: Senior Vice President, Energy Resources, and Chief Sustainability Officer
  • Cynthia Garcia: Vice President of Energy Delivery and Safety and Chief Information Officer
  • Todd C. Hixon: Senior Vice President, Chief Legal Officer and Corporate Secretary
  • Frank P. Marino: Senior Vice President and Chief Financial Officer
  • Caleb Adcock: Vice President of Finance
  • Dallas Dukes: Vice President, Customer Experience, Programs and Pricing
  • Terry Nay: Vice President of Energy Resources
  • Chris Norman: Vice President of Public Policy and Corporate Strategy
  • Michael Sheehan: Vice President, Fuels, Resource Planning and Wholesale Marketing
  • Amy Welander: Vice President, General Counsel, and Assistant Corporate Secretary

About

Tucson Electric Power is an electric utility company serving southern Arizona in the United States. It is a subsidiary of Fortis, which announced its acquisition of parent company UNS Energy in 2013. Kino Veterans Memorial Stadium, a baseball stadium on Tucson’s south side, was once named Tucson Electric Park for TEP.

Tucson Electric Power Corporate Office Photos

tucson-electric-power-headquarters                   tucson-electric-power-headquarters-2

img Credit: Glassdoor                                               img Credit: LinkedIn

People Also Ask

Q: Where is Tucson Electric Power corporate office?

A: Tucson Electric Power corporate office is located at 88 E Broadway Blvd, Tucson, AZ 85701, United States.

Q: How do I Contact Tucson Electric Power corporate office by phone Number?

A: Tucson Electric Power corporate office Contact Number is +1 (520) 623-7711.

Q: Tucson Electric Power Customer service number?

A: Tucson Electric Power Customer service number is +1 (520) 623-7711.

Q: Who is the CEO of Tucson Electric Power?

A: Susan Gray is the CEO of Tucson Electric Power.

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Tucson Electric Power
Average rating:  
 2 reviews
 by Nick

I've never seen a company do so much for the entire community without recognition. Some of our locally grown big companies boast about community involvement arrogantly in public commercials. Some companies help "their own people", while Tucson's electric provider helps everyone inclusively through involvement and giving, even when many in our community stop paying rent and utility bills.

I see lots of "fun" companies getting high ratings out of ignorance.

 by steffany

There isn't a zero, my rating is a zero! I have had the worst customer care ever. I have never had an issue paying my bill on time, I recently moved (May), and terminated service. I was to be given a refund over $300.00 and we are now in August and still no refund. I have made many phone calls, sat on hold for over an hour several times as well as sent many emails, even turned TEP into the BBB. In June I was told my refund was "in the mail." In July I was told it was never sent and then went is was supposedly, it was "returned." I was also told that I needed to ne put on hold so the customer service person could check with the refund depatment. She comes back to the phone call after putting me on hold for a good tem minutes and tells me that they are going to resend it. I asked her for the direct lnumber to talk to someone, she tells me the department was closed! i flat out asked her, then who did you talk to? She then tells me she just read notes on my account.
Interesting fact, TEP was able to send my monthly bills to the SAME address with absolutely NO issues. I have also changed the address in order to try again, no refund check. They even sent a reply to the BBB on July 20, 2022 that my refund was resent. Today is August 2, 2022 and no refund check.

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