USPS Help Pages is the best option when trying to contact USPS customer service. You can contact via USPS Customer FAQ, Forum, and Online Help.
Contact USPS Help @ www.usps.com/help/contact-us.htm
Navigate to https://faq.usps.com/s/. If you have a problem with USPS services, make a claim, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that USPS Customers searching for
- Track a Package
- Damage Package
- Missed Package
- Late Delivery
Contacting USPS Help Pages
This is the official customer support page of USPS, which contains different options for contacting them about a variety of issues.
If you are looking for USPS’s best customer help page or faq or forum, this is the best entry point.
USPS Frequently Asked Questions
What to do when USPS loses your package?
Missing Mail Definition
If it’s been lost, late or missing for seven days or longer, you may: Submit an application Mail search request at MissingMail.USPS.com. Speak to the USPS® right by either visiting your Regional Post Office™ location or calling your Regional Consumer Affairs office at 1-800-275-8777.
How does USPS Tracking® work?
The tag of the trackable item is scanned several times throughout the mailstream, if we have it or among our transport partners does. Tracking can start as soon as the item’s our shipping spouse informs us electronically that we should expect a bundle. It proceeds with USPS accepting the package for transit and finishes when the item is delivered or picked up from the receiver or the receiver’s agent. During this process, you can get this tracking data in an assortment of ways through the USPS Tracking number associated with the item.
How do I add tracking to my item?
At a Post Office™: Once you pay postage in your qualifying shipping product at the Post Office retail counter tops, USPS Tracking® is automatically activated. Use the tracking number on your mailing receipt to then get delivery information.
Online: Produce an USPS.com® online account to print USPS Tracking® tags, purchase mailing/shipping services, buy stamps, etc.. The monitoring label prints both the tag affixed to the product AND a reception together with the tracking number. Access your USPS.com account anytime to retrieve monitoring data or status of your item.
What is Informed Delivery®?
Informed Delivery is a free and optional notification feature that gives residential consumers the ability to digitally preview their letter-sized email and handle their packages scheduled to arrive shortly. Informed Delivery advantages the whole household by enabling users to view what’s coming into their mailbox every time, wherever — even while traveling — on a computer, tabletcomputer, or mobile device.
How do I appeal a denied claim?
On your appeal, please explain why your situation should be assessed and provide any supporting documentation that could assist your case. Make sure proof of significance, evidence of mailing and insurance coverage for the article is submitted with your charm.