Verizon Help Pages is the best option when trying to contact Verizon customer service. You can contact via Verizon Customer FAQ, Forum, and Online Help.
Contact Verizon Help @ www.verizonwireless.com/support/
Navigate to https://www.verizonwireless.com/support/. If you have a problem Verizon wireless services or products, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Verizon Customers searching for
- Payment Due
- Change Data Plan
- Device Setup
- Phone Upgrade
Contacting Verizon Help Pages
This is the official customer support page of Verizon, which contains different options for contacting them about a variety of issues.
If you are looking for Verizon’s best customer help page or faq or forum, this is the best entry point.
Verizon Frequently Asked Questions
Is Verizon Wireless customer service 24 hours?
Verizon Premium Technical Support is available 24 hours per day, seven days per week, 365 days annually. Call anytime you require technical assistance, even in the middle of the night or on a holiday.
How do I upgrade a device?
You can update your device online in My Verizon or together with the My Verizon program.
To update online, visit the Upgrade Device page within my Verizon on your smartphone, tablet computer or computer.
What is the upgrade fee?
You’re billed an upgrade fee when you buy a new device at retail price or by means of the apparatus payment program.
The upgrade fee is $20 when updating via the My Verizon app or My Verizon online ($40 when triggering in a store or by telephone ).
The upgrade fee is refunded if you return the device within 14 days of the date of purchase.
How do I check the status of an order online?
You may check your order status on line from your smartphone, tablet computer or computer within My Verizon.
- To check the status of an order:
- Go to the My Orders page in My Verizon.
- Tap or click an order to view its status.
- The order status will display.
How do I register for My Verizon?
You can register for My Verizon online:
Go to your My Verizon registration page.
Enter your 10-digit mobile number or valid email address.
Tap or click Continue.
Follow the onscreen prompts to verify your identity and complete enrollment.
You’ve successfully registered for My Verizon.
How do I make changes to my existing plan?
Visit their Change Your Plan page for step-by-step instructions to modify your present plan within My Verizon online or the My Verizon app. You can add more data or increase your voice and messaging allowance.
Remember, if you’ve got a plan with unlimited minutes and messages then data is the only allowance you may need to modify. Other plans will display choices to change moments, messages and data allowances.