Vivint Help Pages

Vivint Help Pages is the best option when trying to contact Vivint customer service. You can contact via Vivint Customer FAQ, Forum, and Online Help.

Contact Vivint Help @

Navigate to If you have a problem with Vivint services like a shipping, returns or any another help, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Vivint Customers searching for

  • Billing & payments
  • Start/stop/move service
  • Products and Services
  • Home Security Systems
  • Security Cameras
  • Smart Home Automation
  • Solar Products
  • Reviews
  • Account Management
  • complaints
  • A different issue

Contacting Vivint Help Pages

This is the official customer support page of Vivint, which contains different options for contacting them about a variety of issues.

If you are looking for Vivint’s best customer help page or FAQ or forum, this is the best entry point.

If that doesn’t work, contact Vivint directly by calling their customer service number at 1 (800) 678-2635.

Vivint Frequently Asked Questions

Q:Is there a lawsuit against Vivint Security?
A: Originally filed in 2020, the lawsuit went to court early in 2022 accusing Vivint of “false and deceptive sales practices on the doorsteps and in the homes of significant numbers of CPI customers across the Southeast” in an effort to take over their alarm systems.

Q: Why was Vivint fined $20 million?
A: Smart home security and monitoring company Vivint Smart Homes Inc. has agreed to pay $20 million to settle Federal Trade Commission allegations that the Utah-based firm misused credit reports to help unqualified customers obtain financing for the company’s products and services.

Q: Is Vivint a good company?
A: Vivint and ADT are both reputable home security companies. Each company offers professional installation, and comparable equipment and pricing. We’d recommend Vivint over ADT because you’ll get a fancier system with slightly lower monitoring pricing options.

Q: Can Vivint be installed without WIFI?
A: Will Vivint work without Wi-Fi? It sure does. Vivint works with a wireless cellular connection like your smartphone, so it keeps working if the internet goes out.

How do I contact Vivint customer service?



1 (800) 678-2635

Monday to Sunday: 24 Hours Open

What payment options does Vivint have?

The following payment methods are available:

  • Enroll and pay
  • Pay an invoice
  • Cash, Check
  • Using Payment APP

Other Ways to Contact Vivint

Vivint All Contacts
Vivint Phone Number
Email support of Vivint
Vivint Customer Service

Share with Friends