Autozone Corporate Office and Headquarters


Tips for contacting & calling Autozone quicker, tips for sloving issues & customer reviews
Autozone
Average rating:  
 18 reviews
 by Cherish

My father bought a new battery for his truck back in April. He got up yesterday and his truck would not start so he had his receipt from where he purchased the battery. He when in the store to get a replacement battery since it came with a 3 year warranty. When he got their they told him they couldn't honor the warranty because their system was saying that the battery he had was already a replacement battery and that he didn't actually pay for that battery even tho he had the receipt showing he paid for it and we have bank records proving he paid for it. He will never do business at this store every again since they were rude to him and wouldn't honor a paying customers warranty and trying to say that he never paid for that battery when we have the proof he did and he presented it to them.

 by Matt

Needed a battery for my dead 2011 Outback, went in to location #2309 on Manchester, gave the two guys my make, model, and trim, they got me a battery, installed it, all was good. Two weeks later, my car doesn't start so I figure it's an electrical problem and not the battery. I took it to the shop where they told me the battery was dead and everything else was fine. Get back to Autozone, ask for a refund with my battery and the sales manager tells me I had been sold the wrong battery. I get my refund, which is fine, but now I'm out $115 for the diagnostic and install because they made the mistake. It's been three days I've tried to contact the regional manager, Jim Dickison, but from what I see on this page, it's gonna be a LONG time before I ever hear from him.

 by Phillips

What’s in your Montebello store on Whittier Boulevard your employee nanny was very rude my nails fell below my nose that I did then he started to preach I told him I don’t need to hear it of the store very rudely and never come back I replied to what he S I did not need a lecture on why we need to wear a mask this is the way you treat your customer if he’s done it to me he’s done it to other people if that’s what you guys want I will go to Pep Boys and spend the rest of my money there badmouth your company on Facebook Instagram and all social media problem is not resolved thank you have a nice day

 by James

I've bought tons of parts from these clowns over the years and I've been screwed over by them as well but today was the last straw i called before I went and the idiot said she had the part i needed i get there and she has me pay before I can even check it and then she tells me it will be Monday before I can get it it in Jacksonville 40 miles away well I go to Jacksonville and they sent it to new bern the majority of people who work at autozone don't know their left hand from their right screw autozone its gotta be the worst parts store in America

 by Kathleen Hidden

I actually love autozone, sadly on rt. 300 newburgh NY you have a young fella who was working tonight, (August 24 2021) 8pm
Firstly, he rudely told an older woman with no headlights that he wasnt going to install the bulbs for her, she pleaded and with what can only be described bed as an arrogant IDGAF face told her no again..
For me, i bought a MAP sensor for my 2005 montana, repeated 2005 a few time as he kept asking, he gave me a 2006..
Go back and he said they dont have 2005 map, i said then why did you give me a 2006?
Same deadpan face of IFGAF, he said because thats what you said..
Well, now im pretty annoyed, got my refund and reminded him that this wasnt the first time hes done this, screwed me up twice before over the past two years, and my husband several times..
Same dea pan DGADF face..
Im taking the extra 5 min drive for now on to advance..
He shouldnt be dealing with the public..

 by Tim W Reeves

I have a 2014 F-150 Limited - 3.5L, V6 turbo charged with 116081 miles on it. I had the Timing set Part# 76269 AZ, timing cover gasket Part # TCS46182AZ, Intake manifold gasket MS19923AZ, water pump # US8916AZ, thermostat # 65590AZ, serpentine belt #4040371S AZ, ac belt 4060547AZ, thermostat gasket # 35934AZ, the cam gears were replaced and tensioners . The work was done by Foster Automotive in Monaca, PA on 03/01/2021 invoice #2418. I was traveling home from PA to Texas made it approx. 350 miles to Kentucky on 71 south going up hill motor died on 07/11/2021 had 118000 on motor. I thought for sure wasn't going to get off highway also caused several accidents . I finally got truck towed to Ford dealership {Marshall Ford} in Carrollton, Kentucky. I stayed overnight until next morning to give info to Dealership. I traveled home to Texas with my rental. This is where Auto Zone Great Worry Free Warranty comes into play. I contacted my mechanic that done the original work on truck who gave the # 1-800217-8946 costumer service Provantage network on 07/13/2021 talked to Lewis let him know what happen to truck. he needed the original invoice from my Mechanic was sent right to him He Mr. Lewis verified the Dealership I had my truck towed to was under their preferred dealerships to do the work. THE MAIN REASON I AM WRITING THIS IS PROVANTAGE NETWORK IS A WARRANTY AUTO ZONE OWNS THAT SUPPOSED TO COVER FAILURE IF REASON FOUND WHY VEHICLE BREAKS DOWN WILL COVER PARTS & LABOR. The Dealership torn down my engine found the timing chain that was replaced only 2,000 miles ago failed a part# 76269AZ that's covered under their warranty. When I finally got back in touch with MR Lewis at Provantage network after being treated VERY UNPROFFESIONAL by their staff never getting a Claim# I WAS CALLED ON 07/30/2021 by MR Lewis around 5:45 pm eastern time to let me know my claim was denied NEVER ONCE received email or letter stating why I was denied reimbursement for parts or labor. I have tried several times in email , Phone, also by Todd at dealership trying to contact them even sending them another breakdown of why it failed . Todd was told there isn't any MR Lewis that works there. I going to pick my truck up on 08/09/2021 & pay for repairs ONCE again . I WILL NEVER BUY A SINGLE ITEM FROM AUTO ZONE OR DO BUSINESS WITH ANYONE THAT USES AUTO ZONE PARTS AGAIN!!!!!!

 by Andy

I'm reaching out to the person in charge of the auto-attendant for the customer service number 1-800-288-6966. How is it that there is no prompt for getting connected with a live customer service agent? That needs to be fixed. If you don't have anyone there that can do it. I'll take on the responsibility.

I'm also reaching out to the person that designed Autozone's customer service department, the person in charge clearly hasn't measured how well it's working by calling the customer service number in a very long time. If you don't have anyone there to do the job right I'll take on the responsibility.

 by Andy

This message is for Ronald B. Griffin. Ronald who is in charge of this website? Are you aware that the first button on this page (https://centralguide.net/autozone-corporate-office-headquarters/) titled write a review doesn't open up the form to write a review?

Ronald are you also aware that Autozone's online chat has no online chat escalation process? Are you aware that your online chat personnel are trained to give out your customer service phone number when not satisfied?

Ronald are you aware that the auto-attendant of your customer service number provides no prompt for connecting with a live customer service agent. Ronald as a VP you should take responsibility for this even if the customer service number's auto-attendand is outside of your department's roles.

Ronald, just so you know the only way I have discovered to get a live customer service person on the line is to press star twice.

I hope you are the person at Autozone's headquarters that gives a damn about basic customer service. I'm retired. If you don't have anyone there that's willing to correct the problems I shared I'll take them on. Ronald the problems Autozone has with basic customer service can be easily fixed.

 by Shane

Very poor service the floor man LEE IN PARK RAPIDS MN was very rude and disrespectful you guy lost my service completely im going some where else

 by Steven Clark

After much difficulty Autozone finally decided to own up to part of their liability for their mistake. When it came time to actually do so though Ricardo in Santa Ana who was handling the claim changed his mind and said he refuses to do what he said he would do and quickly hung up and is ignoring all phone calls.

Contact Autozone customer service phone numbers

Phone Number : 1-800-288-6966

Email : info@autozone.com

Business Hours: 24 hours, 7 days a week.

Website : https://www.autozone.com/

Corporate Head office: AutoZone Inc., 123 S. Front St., Memphis, TN 38103, United States

Autozone Corporate Office and Headquarters address

AutoZone is the 2nd largest retailer of aftermarket automotive parts and accessories in the United States. Founded in 1979, AutoZone has over 6,000 stores across the United States, Mexico, and Brazil. The company is based in Memphis, Tennessee. The details of Autozone corporate office and headquarters address will help you to know more about Autozone service.

Autozone Headquarters Corporate Address

Autozone Headquarters Corporate Address
img Credit: The Blue Book

Below is the headquarters address of Autozone corporate office

AutoZone Inc.,
123 S. Front St.,
Memphis, TN 38103,
United States

Autozone Corporate office Address

123 S Front St,
Memphis,
TN 38103,
USA
Phone:+1 901-495-6500

You can address any correspondence to the Autozone headquarters to:

Autozone Headquarters Phone Number

The Autozone corporate office phone number is +1-901-495-6500.
For customer services, you can call: 1-800-288-6966-My-Autozone and for sales support, call: 800-333-3330.

Autozone Corporate office email

customer.service@autozone.com

Contact form

Autozone Customer service

Autozone customer service number: 1-800-288-6966

How to contact or complain to Autozone Corporate?

Autozone Customer Service team is available on 1-800-288-6966. Lines are open 7 days a week from 8:00 a.m. to 5:30 p.m. So you can submit your complaint easily.

Executive Team.

Here is the list of Autozone Executive Team and Board of Director.

  • Phillip B. Daniele – Senior Vice President, Commercial, Customer Satisfaction
  • Mark A. Finestone – Executive Vice President
  • William T. Giles – Chief Financial Officer and Executive Vice President
  • William W. Graves – Executive Vice President
  • Ronald B. Griffin – Senior Vice President and Chief Information Officer
  • James C. Griffith – Senior Vice President
  • William R. Hackney – Senior Vice President
  • Rodney C. Halsell – Senior Vice President
  • Charlie Pleas, III – Senior Vice President

Autozone Corporate customer service reviews

Feel free to share your experiences, praise or complaints about Autozone corporate service by using below form.

Sources

https://www.autozone.com/

Also Read: Boost mobile customer service, headquarters and phone numbers

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Autozone
Average rating:  
 18 reviews
 by Cherish

My father bought a new battery for his truck back in April. He got up yesterday and his truck would not start so he had his receipt from where he purchased the battery. He when in the store to get a replacement battery since it came with a 3 year warranty. When he got their they told him they couldn't honor the warranty because their system was saying that the battery he had was already a replacement battery and that he didn't actually pay for that battery even tho he had the receipt showing he paid for it and we have bank records proving he paid for it. He will never do business at this store every again since they were rude to him and wouldn't honor a paying customers warranty and trying to say that he never paid for that battery when we have the proof he did and he presented it to them.

 by Matt

Needed a battery for my dead 2011 Outback, went in to location #2309 on Manchester, gave the two guys my make, model, and trim, they got me a battery, installed it, all was good. Two weeks later, my car doesn't start so I figure it's an electrical problem and not the battery. I took it to the shop where they told me the battery was dead and everything else was fine. Get back to Autozone, ask for a refund with my battery and the sales manager tells me I had been sold the wrong battery. I get my refund, which is fine, but now I'm out $115 for the diagnostic and install because they made the mistake. It's been three days I've tried to contact the regional manager, Jim Dickison, but from what I see on this page, it's gonna be a LONG time before I ever hear from him.

 by Phillips

What’s in your Montebello store on Whittier Boulevard your employee nanny was very rude my nails fell below my nose that I did then he started to preach I told him I don’t need to hear it of the store very rudely and never come back I replied to what he S I did not need a lecture on why we need to wear a mask this is the way you treat your customer if he’s done it to me he’s done it to other people if that’s what you guys want I will go to Pep Boys and spend the rest of my money there badmouth your company on Facebook Instagram and all social media problem is not resolved thank you have a nice day

 by James

I've bought tons of parts from these clowns over the years and I've been screwed over by them as well but today was the last straw i called before I went and the idiot said she had the part i needed i get there and she has me pay before I can even check it and then she tells me it will be Monday before I can get it it in Jacksonville 40 miles away well I go to Jacksonville and they sent it to new bern the majority of people who work at autozone don't know their left hand from their right screw autozone its gotta be the worst parts store in America

 by Kathleen Hidden

I actually love autozone, sadly on rt. 300 newburgh NY you have a young fella who was working tonight, (August 24 2021) 8pm
Firstly, he rudely told an older woman with no headlights that he wasnt going to install the bulbs for her, she pleaded and with what can only be described bed as an arrogant IDGAF face told her no again..
For me, i bought a MAP sensor for my 2005 montana, repeated 2005 a few time as he kept asking, he gave me a 2006..
Go back and he said they dont have 2005 map, i said then why did you give me a 2006?
Same deadpan face of IFGAF, he said because thats what you said..
Well, now im pretty annoyed, got my refund and reminded him that this wasnt the first time hes done this, screwed me up twice before over the past two years, and my husband several times..
Same dea pan DGADF face..
Im taking the extra 5 min drive for now on to advance..
He shouldnt be dealing with the public..

 by Tim W Reeves

I have a 2014 F-150 Limited - 3.5L, V6 turbo charged with 116081 miles on it. I had the Timing set Part# 76269 AZ, timing cover gasket Part # TCS46182AZ, Intake manifold gasket MS19923AZ, water pump # US8916AZ, thermostat # 65590AZ, serpentine belt #4040371S AZ, ac belt 4060547AZ, thermostat gasket # 35934AZ, the cam gears were replaced and tensioners . The work was done by Foster Automotive in Monaca, PA on 03/01/2021 invoice #2418. I was traveling home from PA to Texas made it approx. 350 miles to Kentucky on 71 south going up hill motor died on 07/11/2021 had 118000 on motor. I thought for sure wasn't going to get off highway also caused several accidents . I finally got truck towed to Ford dealership {Marshall Ford} in Carrollton, Kentucky. I stayed overnight until next morning to give info to Dealership. I traveled home to Texas with my rental. This is where Auto Zone Great Worry Free Warranty comes into play. I contacted my mechanic that done the original work on truck who gave the # 1-800217-8946 costumer service Provantage network on 07/13/2021 talked to Lewis let him know what happen to truck. he needed the original invoice from my Mechanic was sent right to him He Mr. Lewis verified the Dealership I had my truck towed to was under their preferred dealerships to do the work. THE MAIN REASON I AM WRITING THIS IS PROVANTAGE NETWORK IS A WARRANTY AUTO ZONE OWNS THAT SUPPOSED TO COVER FAILURE IF REASON FOUND WHY VEHICLE BREAKS DOWN WILL COVER PARTS & LABOR. The Dealership torn down my engine found the timing chain that was replaced only 2,000 miles ago failed a part# 76269AZ that's covered under their warranty. When I finally got back in touch with MR Lewis at Provantage network after being treated VERY UNPROFFESIONAL by their staff never getting a Claim# I WAS CALLED ON 07/30/2021 by MR Lewis around 5:45 pm eastern time to let me know my claim was denied NEVER ONCE received email or letter stating why I was denied reimbursement for parts or labor. I have tried several times in email , Phone, also by Todd at dealership trying to contact them even sending them another breakdown of why it failed . Todd was told there isn't any MR Lewis that works there. I going to pick my truck up on 08/09/2021 & pay for repairs ONCE again . I WILL NEVER BUY A SINGLE ITEM FROM AUTO ZONE OR DO BUSINESS WITH ANYONE THAT USES AUTO ZONE PARTS AGAIN!!!!!!

 by Andy

I'm reaching out to the person in charge of the auto-attendant for the customer service number 1-800-288-6966. How is it that there is no prompt for getting connected with a live customer service agent? That needs to be fixed. If you don't have anyone there that can do it. I'll take on the responsibility.

I'm also reaching out to the person that designed Autozone's customer service department, the person in charge clearly hasn't measured how well it's working by calling the customer service number in a very long time. If you don't have anyone there to do the job right I'll take on the responsibility.

 by Andy

This message is for Ronald B. Griffin. Ronald who is in charge of this website? Are you aware that the first button on this page (https://centralguide.net/autozone-corporate-office-headquarters/) titled write a review doesn't open up the form to write a review?

Ronald are you also aware that Autozone's online chat has no online chat escalation process? Are you aware that your online chat personnel are trained to give out your customer service phone number when not satisfied?

Ronald are you aware that the auto-attendant of your customer service number provides no prompt for connecting with a live customer service agent. Ronald as a VP you should take responsibility for this even if the customer service number's auto-attendand is outside of your department's roles.

Ronald, just so you know the only way I have discovered to get a live customer service person on the line is to press star twice.

I hope you are the person at Autozone's headquarters that gives a damn about basic customer service. I'm retired. If you don't have anyone there that's willing to correct the problems I shared I'll take them on. Ronald the problems Autozone has with basic customer service can be easily fixed.

 by Shane

Very poor service the floor man LEE IN PARK RAPIDS MN was very rude and disrespectful you guy lost my service completely im going some where else

 by Steven Clark

After much difficulty Autozone finally decided to own up to part of their liability for their mistake. When it came time to actually do so though Ricardo in Santa Ana who was handling the claim changed his mind and said he refuses to do what he said he would do and quickly hung up and is ignoring all phone calls.

Page 1 of 2:
«
 
 
1
2
 
»
 
Share with Friends
 

Related Posts