Best Buy customer service, headquarters and Phone Number


Tips for contacting & calling Best Buy quicker, tips for sloving issues & customer reviews
Best Buy customer service
Average rating:  
 2 reviews
 by Zaylyn

Geek Squad / Samsung Consumer Hell

1. Samsung Compact Dryer makes a loud squeaking noise. It’s only 15 months old. Out of the 1 year warranty with Samsung, but we have a 5 year Geek Squad Protection Plan.
2. Geek Squad makes an afternoon appointment with their contracted appliance repair company (AE Factory Service) but does not sent them my cell phone number for texting like I requested. All texts go to our landline. Appliance company does not show up.
3. Geek Squad gives me the 800 number for the appliance company, automated system only. Can’t talk to a person. I make another appointment. I try to add my cell phone number because they text updates, but I need the link from a confirmation text to go to their website and change my contact information!
4. Appliance person spends 2 minutes listening to our dryer and charges $153. He says we need a new belt Idler and that JACS, the manufacturer for Samsung no long makes the part.
5. Another call to the Geek Squad 800 number, which typically takes 20 minutes on hold plus another 5 minutes to give the particulars to a new phone agent. She says we have to call Samsung and get a return authorization number. They cannot contact Samsung—I have to be in the middle and do it.
6. Agent at Samsung says they have to have a certified Samsung appliance company come out to look at the dryer to be sure it cannot be repaired. They contact a local company and give them my information.
7. Certified appliance company contacts me by text and says he does not answer his phone—don’t bother to call him. He will charge a minimum of $95 to come out and look at the dryer. He says I have to pay it since the dryer is beyond the 1 year Samsung warranty.
8. Another call to Samsung. They tell me that I have to pay $95+. Too bad. I ask for a number for the Samsung parts department to see if I can find a compatible part for the belt idler. Agent gives me a phone number.
9. Another call to Samsung to ask to speak to their parts department, but the number is just a general Samsung customer number starting over again with another Samsung agent. This agent is helpful, but will not give me a direct number for the Samsung parts department, if there even is one. She says Geek Squad needs to communicate to Samsung that I have a warranty and that they will pay for the certified Samsung appliance technician to look at my washer. She says she will contact the Geek Squad.
10. I receive a text from her that she has contacted the Geek Squad. They call me. The Geek Squad agent really doesn’t know what to do. She says she will try to get the initial report from AE Factory Service and show it to a supervisor. I offer to email her our receipt that claims there is no replacement part for the belt idler. The phone becomes disconnected.
11. Now waiting to see if the Geek Squad calls me back. Any bets whether or not that will happen?

 by harold tucker

i have gotten totally screwed on my purchase of a t. v. i bought in 2018 at a store in eagan mn. a sony 55 i bought a warrenty on this item,recently i have had problems with my unit i called the geeksqaud they came out and verified there was a problem the service tech told me i was covered i requested a refund or a replacement of my t.v. and they have totally refused no. is 6125174337 i would like for a reginal maneger to call me and explain

Contact Best Buy customer service phone numbers

Phone Number : 1-888-237-8289

Email :

Business Hours:

Website : https://www.bestbuy.com/

Corporate Head office: 7601 Penn Ave. S. Richfield, MN, 55423 USA

Content overview of Best Buy Headquarters

1. History

  • In which year Best Buy founded
  • Best Buy Seattle campus

2. Headquarters info

  • Best Buy Headquarters Address
  • Headquarters Phone
  • Best Buy Headquarters email
  • Live Chat Customer For Best Buy
  • Headquarters website

3. Customer services

  • Best Buy phone numbers
  • Best Buy Customer Service Email
  • Live Chat Customer Service

4. How to complain?
5. Careers and Jobs
6. Headquarters Executive Team
7. Customer service reviews
8. Resource Links

History of Best Buy

Best Buy’s story began in 1966 in Saint Paul, once 2 entrepreneurs established a store specializing in hi-fi instrumentality and natural philosophy. The shop was ab initio referred to as Sound of Music, and achieved fantastic success throughout its initial few years.

In the early 80s, product supply was considerably distended, and therefore the company modified its name to Best furnish 1983.

There are currently Best buy stores in additional than 1,000 locations, wherever customers should purchase brand-name natural philosophy further as those from Best Buy’s own brands, like Dynex, Platinum, Insignia, and Magnolia home theatre.

The company has been awarded many prizes, together with Specialty retail merchant of the last decade (2001) and Company of the Year (2004).

In which year Best Buy founded

Best Buy, founded on June 12, 2009, United States
Founder: Bell Telephone Company
Headquarters: Richfield, Minnesota, United States

Best Buy Seattle campus

On June 12, 2009. The company challenged this ruling in May 2008 by the FCC saying it was and is in compliance with current FCC regulations pertaining to the digital transition.

Products and brands of Best Buy

Best buy offers exclusive brands like Dynex, Geek Squad, Init, badge and Rocketfish. The corporate conjointly experiments with private-label brands as a competitive live against competitors like Walmart. A former private-label complete was VPR Matrix, however the corporate phased out that brand in 2003.

Best Buy Headquarters description

Best buy is AN company that sells everything from computers to televisions and cellular phones. The corporation holds a headquarters in Minneapolis, Minnesota, but we have a tendency to conjointly found mention of a company workplace in Richfield, Minnesota. There’s no official website for the best buy headquarters, but we have a tendency to did find the capitalist Relations aspect of the corporation. Capitalist Relations pages tend to supply company data.

Best Buy Headquarters info

We verified the best buy headquarters is found in Richfield, Minnesota because of capitalist date. You’ll write to the company workplace, decision the company team or email the capitalist relations department on to get to bear with Best buy headquarters.

Headquarters Address

Best Buy Headquarters Address

Best Buy Headquarters
7601 Penn Ave. S. Richfield,
MN, 55423
USA

Best Buy Headquarters Phone

Phone Line Hours: Monday to Friday, from 8 a.m. To 5 p.m. (Central Standard Time)
+1-612-291-1000
+1-877-415-3487

Headquarters email

trish.walker@bestbuy.com

Live Chat Customer For Best Buy

If you’ve got a product that desires repair or if you’ve got a technical question, then the best buy Geek Squad will assist you. You wish to possess bought a Geek Squad Protection commit to get facilitate for free of charge, though. It’s priced $199.99 for a one year arrange, then again, you get 24/7 Support for up to 3 devices. Decision 1-800-433-5778 or use the Geek Squad Live Chat function to urge immediate facilitate.

Headquarters website

www.bestbuy.com

Best Buy all headquarters Name & numbers

  • For instant Customer Service calls on 1-888-BEST BUY (just dial 1-888-237-8289)
  • Geek Squad Protection calls on 1-800-433-5778
  • Pay Bill through Phone calls on 1-800-365-0292

Best Buy customer service

Best Buy is one of the biggest retail company in the US. It has stores all over the country and online store. It is one of the top 10 online e-commerce websites in the US too. You can get in touch with the best buy customer service using the Best Buy customer service numbers, live chat, email support and more from this page, read on.

Best Buy customer service

Best Buy customer service 

phone numbers

Customer Service: 1-888-BEST BUY (1-888-237-8289)

Best Buy Customer Service Email

There is no dedicated email address or contact form for Best Buy, corporate, but we did find an email for the investor relations team. This email can easily be forwarded to a member of the corporate team.

Live Chat Customer Service

Customer Service Live Chat

How to complain to Best Buy?

Any complaints are directed to Best Buy’s customer Service team, that is offered by line of work +1-866-758-1457, +1-888-237-8289, or +1-888-BEST-BUY.

If you like to urge support via Twitter, you’ll be able to address your grievance to @BestBuySupport. Messages square measure replied to from Monday to weekday 7am-11pm, and from 10am-6pm on Weekends and on public holidays.

Best Buy Careers and Jobs

Best Buy Careers and Jobs

Best buy employs over 125,000 folks and offers a range of positions in each retail and company settings, as well as a educational program for university graduates and opportunities for veterans.

You can explore the careers obtainable at the best buy by visiting this page. The corporation has dedicated career pages on numerous social media, like LinkedIn, Twitter, and Facebook.

Best Buy headquarters Executive Team

This is the full list of the key leaders at Best Buy.

  • Hubert Joly, Chairman & CEO
  • Shari Ballard, Senior Executive Vice President, President (U.S. Retail)
  • Corie Barry, Chief Financial Officer
  • Paula Baker, Chief Human Resources Officer
  • Matt Furman, Chief Communications & Public Affairs Officer
  • Mary Lou Kelly, President (E-Commerce)
  • Mike Mohan, Senior Executive Vice President & Chief Merchandising Officer
  • Keith Nelsen, General Counsel
  • Greg Revelle, Chief Marketing Officer
  • Ashes Saksena, Chief Strategic Growth Officer
  • Trish Walker, President (Services)

Directors of The Best Buy Company

  • Hubert Joly, Chairman of the Board
  • J. Patrick Doyle
  • Lisa M. Caputo
  • Russell P. Fradin
  • Kahty J. Higgins
  • David W. Kenny
  • Karen McLoughlin
  • Thomas L. Millner
  • Claudia Fan Munce
  • Gerard R. Vittecoq

Best Buy customer service reviews

Here is a list of websites that provide information about Best Buy customer service reviews.

  • www.trustpilot.com/review/www.bestbuy.com
  • www.glassdoor.co.in/Reviews/Best-Buy-Customer-Service-Representative-Reviews-EI_IE97.0,8_KO9,40.htm
  • www.forums.bestbuy.com/t5/BestBuy-com-Knowledge-Base/Best-Buy-Customer-Reviews/ta-p/955521

Scroll down to find Best Buy’s social media profiles, information about their Help Center and rewards program, and company sub-sites that may be of interest to journalists and investors.

Also Read: AT&T customer service and phone number

I tried to provide maximum information about the Best Buy customer service. Let me know if I miss any useful information vie contact form.

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Best Buy customer service
Average rating:  
 2 reviews
 by Zaylyn

Geek Squad / Samsung Consumer Hell

1. Samsung Compact Dryer makes a loud squeaking noise. It’s only 15 months old. Out of the 1 year warranty with Samsung, but we have a 5 year Geek Squad Protection Plan.
2. Geek Squad makes an afternoon appointment with their contracted appliance repair company (AE Factory Service) but does not sent them my cell phone number for texting like I requested. All texts go to our landline. Appliance company does not show up.
3. Geek Squad gives me the 800 number for the appliance company, automated system only. Can’t talk to a person. I make another appointment. I try to add my cell phone number because they text updates, but I need the link from a confirmation text to go to their website and change my contact information!
4. Appliance person spends 2 minutes listening to our dryer and charges $153. He says we need a new belt Idler and that JACS, the manufacturer for Samsung no long makes the part.
5. Another call to the Geek Squad 800 number, which typically takes 20 minutes on hold plus another 5 minutes to give the particulars to a new phone agent. She says we have to call Samsung and get a return authorization number. They cannot contact Samsung—I have to be in the middle and do it.
6. Agent at Samsung says they have to have a certified Samsung appliance company come out to look at the dryer to be sure it cannot be repaired. They contact a local company and give them my information.
7. Certified appliance company contacts me by text and says he does not answer his phone—don’t bother to call him. He will charge a minimum of $95 to come out and look at the dryer. He says I have to pay it since the dryer is beyond the 1 year Samsung warranty.
8. Another call to Samsung. They tell me that I have to pay $95+. Too bad. I ask for a number for the Samsung parts department to see if I can find a compatible part for the belt idler. Agent gives me a phone number.
9. Another call to Samsung to ask to speak to their parts department, but the number is just a general Samsung customer number starting over again with another Samsung agent. This agent is helpful, but will not give me a direct number for the Samsung parts department, if there even is one. She says Geek Squad needs to communicate to Samsung that I have a warranty and that they will pay for the certified Samsung appliance technician to look at my washer. She says she will contact the Geek Squad.
10. I receive a text from her that she has contacted the Geek Squad. They call me. The Geek Squad agent really doesn’t know what to do. She says she will try to get the initial report from AE Factory Service and show it to a supervisor. I offer to email her our receipt that claims there is no replacement part for the belt idler. The phone becomes disconnected.
11. Now waiting to see if the Geek Squad calls me back. Any bets whether or not that will happen?

 by harold tucker

i have gotten totally screwed on my purchase of a t. v. i bought in 2018 at a store in eagan mn. a sony 55 i bought a warrenty on this item,recently i have had problems with my unit i called the geeksqaud they came out and verified there was a problem the service tech told me i was covered i requested a refund or a replacement of my t.v. and they have totally refused no. is 6125174337 i would like for a reginal maneger to call me and explain

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