Contact SMUD Customer Service

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Contact SMUD customer service phone numbers

Recently updated on December 8th, 2023 at 07:07 am

If you want to Contact SMUD customer service & support? There are 6 ways to get in touch with SMUD. You can contact them via their toll-free contact number & this is the best way.

SMUD Contact Number

1-888-742-7683 – Customer Service

You can speak with SMUD customer support by calling 1-888-742-7683 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. SMUD customer support is available during Monday – Friday, 7 AM – 7 PM

If you can’t satisfy talking to this number, please contact SMUD on one of the phone number listed below

SMUD Contact/Phone Numbers

Customer service 1-888-742-7683
Residential customers (English) 1-888-742-7683
Residential customers (Español) 1-866-651-4420
Business customers 1-877-622-7683
TTY 1-916-732-6630
after business hours 1-916-732-5596
Report a problem
Outages 1-888-456-7683
Downed or damaged power lines or poles 1-888-456-7683 or 911
Power theft 1-916-732-6594
Graffiti on SMUD equipment or other non-emergency SMUD facility maintenance 1-916-732-6043
Moving connections 1-888-742-7683
Construction services 1-916-732-5700
Call before you dig 811
Energy efficiency equipment loan contacts
For existing loan customers 1-916-732-5081
For information about a new loan 1-916-732-5472

Best Toll-Free/800 Customer Service Phone Number of SMUD

Call 1-888-742-7683

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the SMUD customer agent. You can use this number for various tasks such as

  • Access Account
  • Billing & Payment
  • Start or stop service
  • Report an Outages
  • Power Theft
  • Moving connection
  • A different issue

SMUD Head Office Contact Number

Corporate Head office address of SMUD:

6301 S St, Sacramento, CA 95817

For any general inquiries, please contact SMUD head office number: 1 (888) 742-7683.

Contacting SMUD – by phone or otherwise

Even though 1-888-742-7683 is a SMUD’s finest toll-free number, there are other 6 great ways of getting in contact with SMUD.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of SMUD.

If you feel this information is wrong or know any other ways to contact SMUD, please let us know so we can discuss with other consumers.

SMUD Email Support

SMUD Email can be a convenient way to communicate with customer service department. You can email SMUD at one of the support email addresses given below.

To make process simple, fast and efficient, explain your problem in great details & include any reference or screenshot if you have regarding SMUD Customer Support.

SMUD Customer Service:

Make a Claim:

Design and construction services:

Contact Through Social Media, Website & App

If you want to get any information about SMUD services, Booking & payment related issues or any other help, Try using social media to contact SMUD. Go to their Twitter, Facebook or official Website, and click on the “message” button.

SMUD Live Chat Support

Live chat support is one of the fastest ways to contact SMUD. Using SMUD live chat support, speed up the conversation and get a better result.

If you want to update payment, file a claim or policy inquiry, Navigate to SMUD online chat support. You can Chat with SMUD customer agent and get customer service support that is fast & easy.

Business Hours of SMUD

Mon to Friday: Open 7 AM – 7 PM

What time does SMUD open and close?
Store hours today Opening Hours Closing Hours
Monday 7:00 AM 7:00 PM
Tuesday 7:00 AM 7:00 PM
Wednesday 7:00 AM 7:00 PM
Thursday 7:00 AM 7:00 PM
Friday 7:00 AM 7:00 PM

SMUD Holiday Hours

SMUD customer service is open on most public holidays. Our self-serve functions are available 24/7.

What time does SMUD close?

Public Holidays

Get in touch with various departments of SMUD

SMUD customer service

SMUD customer service number is 1-888-742-7683. Dial this number if you have any question about your bill, payment, or moving your services and other customer service issues than you can call SMUD support department on this toll-free number 1-888-742-7683. The helpline is open Monday – Friday, 7 AM – 7 PM.

If you are deaf or hard of hearing, dial 1-916-732-6630 number.

Payment Department

If you have any payment and billing related problem or want to pay your bill by phone you can call their toll-free number at 1-888-742-7683 to authorize a payment. Their automated system is available 24 hours a day for residential customers. Representatives are available to take echeck payments Monday through Friday from 7 AM to 7 PM.

For more information about payment please visit on payment department webpage.

Contact SMUD for Refund

To request a refund, please contact a Customer Service Representative at 888-742-7683 between 7 AM and 7 PM, Monday through Friday.

Report an outage

If you are in an emergency situation or have sparking or downed wires, damaged power lines or poles please call 911 or 1-888-456-7683.

For all other non-emergency outages, please call 1-888-456-7683.

For Power theft: please call 1-916-732-6594. Or report a power theft using email at

Start, stop or transfer service

If you have any problem or query regarding this department to visit on Start, Stop or Transfer service department webpage. Or call on their customer service number on 1-888-456-7683.

SMUD Energy Store

For information about products, shipping and returns please call on 1-844-307-0443 or send email at

You can submit a request to start service up to 35 days in advance, or request to stop service up to 30 days in advance.

People Also Ask

Q: Where is SMUD corporate office?

A: SMUD corporate office is located at 6301 S St, Sacramento, CA 95817, United States

Q: How do I Contact SMUD corporate office by phone Number?

A: SMUD corporate office Contact Number is 1 (888) 742-7683.

Q: Who is the CEO of SMUD?

A: Paul Lau is the CEO of SMUD.

Q: SMUD Customer service number?

A: SMUD Customer service number is 1 (888) 742-7683.

Hopefully, we helped you to get some genuine Customer Service Phone numbers for SMUD .

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Also Read: BECU Customer Service

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