SMUD Phone number helpline is available for existing and non existing consumers to get support. Calling SMUD toll free number is best option to get your problem solved.
SMUD Toll Free Number
1-888-742-7683 – Customer Service
Calling SMUD phone number is one of the best ways to contact SMUD, Using this toll free number, you can directly speak with a customer care executive within a few seconds.
You can call 1-888-742-7683 this number Monday – Friday, 7 AM – 7 PM.
Other Phone Numbers
|SMUD DEPARTMENT||CONTACT NUMBER|
|Residential customers (English)||1-888-742-7683|
|Residential customers (Español)||1-866-651-4420|
|after business hours||1-916-732-5596|
|Report a problem|
|Downed or damaged power lines or poles||1-888-456-7683 or 911|
|Graffiti on SMUD equipment or other non-emergency SMUD facility maintenance||1-916-732-6043|
|Call before you dig||811|
|Energy efficiency equipment loan contacts|
|For existing loan customers||1-916-732-5081|
|For information about a new loan||1-916-732-5472|
SMUD’s Best Toll-Free/800 Phone Number
This is SMUD’s best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the SMUD customer agent. You can use this number for various tasks such as
- Access Account
- Billing & Payment
- Report an Outages
- Moving connection
- Start or stop service
- A different issue
SMUD Head Office Phone Number
Corporate Head office address of SMUD.
6301 S St, Sacramento, CA 95817
For any general inquiries, please contact SMUD head office number : (888) 742-7683
General Problems or Reasons that SMUD Customers Calling
- Does SMUD require a deposit?
- How do I transfer SMUD service?
- Can I pay SMUD with credit card?
- How can I reduce my SMUD bill?
- How do I delete my SMUD account?
- Where can I pay my SMUD bill?
- How do I start SMUD service?
- How do I read my bill?
- What is SMUD’s credit card refund policy?
Common Problem Categories
- Billing & Payment
- Transfer Service
- Start or Stop Service
If you have any payment and billing related problem or want to pay your bill by phone you can call their toll-free number at 1-888-742-7683 to authorize a payment. Their automated system is available 24 hours a day for residential customers. Representatives are available to take echeck payments Monday through Friday from 7 AM to 7 PM.
For more information about payment please visit on payment department webpage.
Report an outage
If you are in an emergency situation or have sparking or downed wires, damaged power lines or poles please call 911 or 1-888-456-7683.
For all other non-emergency outages, please call 1-888-456-7683.
For Power theft: please call 1-916-732-6594. Or report a power theft using email at PowerTheft@smud.org.
SMUD Energy Store
For information about products, shipping and returns please call on 1-844-307-0443 or send email at service@SMUDEnergyStore.com.
You can submit a request to start service up to 35 days in advance, or request to stop service up to 30 days in advance.
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