SMUD Phone Number

Recently updated on December 8th, 2023 at 07:07 am

SMUD Phone number helpline is available for existing and non existing consumers to get support. Calling SMUD toll free number is best option to get your problem solved.

SMUD Toll Free Number

1-888-742-7683 – Customer Service

Calling SMUD phone number is one of the best ways to contact SMUD, Using this toll free number, you can directly speak with a customer care executive within a few seconds.

You can call 1-888-742-7683 this number Monday – Friday, 7 AM – 7 PM.

Other Phone Numbers

Customer service 1-888-742-7683
Residential customers (English) 1-888-742-7683
Residential customers (Español) 1-866-651-4420
Business customers 1-877-622-7683
TTY 1-916-732-6630
after business hours 1-916-732-5596
Report a problem
Outages 1-888-456-7683
Downed or damaged power lines or poles 1-888-456-7683 or 911
Power theft 1-916-732-6594
Graffiti on SMUD equipment or other non-emergency SMUD facility maintenance 1-916-732-6043
Moving connections 1-888-742-7683
Construction services 1-916-732-5700
Call before you dig 811
Energy efficiency equipment loan contacts
For existing loan customers 1-916-732-5081
For information about a new loan 1-916-732-5472

SMUD’s Best Toll-Free/800 Phone Number

Call 1-888-742-7683

This is SMUD’s best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the SMUD customer agent.  You can use this number for various tasks such as

  • Access Account
  • Billing & Payment
  • Report an Outages
  • Moving connection
  • Start or stop service
  • A different issue

SMUD Head Office Contact Number

Corporate Head office address of SMUD:

6301 S St, Sacramento, CA 95817

For any general inquiries, please contact SMUD head office number: 1 (888) 742-7683.

General Problems or Reasons that SMUD Customers Calling

  • Does SMUD require a deposit?
  • How do I transfer SMUD service?
  • Can I pay SMUD with credit card?
  • How can I reduce my SMUD bill?
  • How do I delete my SMUD account?
  • Where can I pay my SMUD bill?
  • How do I start SMUD service?
  • How do I read my bill?
  • What is SMUD’s credit card refund policy?

Common Problem Categories

  • Billing & Payment
  • Refunds
  • Transfer Service
  • Start or Stop Service

Payment Department

If you have any payment and billing related problem or want to pay your bill by phone you can call their toll-free number at 1-888-742-7683 to authorize a payment. Their automated system is available 24 hours a day for residential customers. Representatives are available to take echeck payments Monday through Friday from 7 AM to 7 PM.

For more information about payment please visit on payment department webpage.

Report an outage

If you are in an emergency situation or have sparking or downed wires, damaged power lines or poles please call 911 or 1-888-456-7683.

For all other non-emergency outages, please call 1-888-456-7683.

For Power theft: please call 1-916-732-6594. Or report a power theft using email at

SMUD Energy Store

For information about products, shipping and returns please call on 1-844-307-0443 or send email at

You can submit a request to start service up to 35 days in advance, or request to stop service up to 30 days in advance.

People Also Ask

Q: Where is SMUD corporate office?

A: SMUD corporate office is located at 6301 S St, Sacramento, CA 95817, United States

Q: How do I Contact SMUD corporate office by phone Number?

A: SMUD corporate office Contact Number is 1 (888) 742-7683.

Q: Who is the CEO of SMUD?

A: Paul Lau is the CEO of SMUD.

Q: SMUD Customer service number?

A: SMUD Customer service number is 1 (888) 742-7683.

Reference Link

More Ways to Contact SMUD

SMUD Customer Service
Live Chat support of SMUD
SMUD Email Support
Help Pages Support
SMUD All Contacts

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