Federal Mogul Corporate Office and Headquarters


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Federal Mogul
Average rating:  
 1 reviews
 by Andy Starbuck

I placed PO 72823862 in May. It was processed by Herman Poisot. He sent me confirmation of the order but didn't let me know my order would not be shipped due to a past due invoice on the account. When I found the order had not been received and followed up on it months later I got our accounts payable to contact you and found you had sent the invoice to a guy at our branch who can't do anything with it. We set you up for payment and I asked that Herman Poisot make sure to confirm with me once the order shipped since it's months old now and nobody let me know it wasn't shipping before. He blew off my request and told me to avoid situations like this I should keep track of my orders, invoices, and payments which of course as a purchaser in a large corporation I cannot do. I find this customer service unacceptable and have escalated the situation to be reviewed by my superiors. When a customer orders something if you're not going to ship it for any reason you should always let the purchaser know right away so it can be resolved. When a purchaser asks for confirmation of shipment on an order you failed to ship or to notify them you weren't shipping in the first place you should never rudely blow them off.

Contact Federal Mogul customer service phone numbers

Phone Number : +1 248-354-7700

Email :

Business Hours: 24 hours, 7 days a week.

Website : http://www.federalmogul.com/

Corporate Head office: 27300 West 11 Mile Road, Southfield, Michigan 48034, United States

Federal Mogul Corporate Office and Headquarters address

Federal-Mogul Corporation is an American developer, manufacturer and supplier of products for automotive, commercial, aerospace, marine, rail and off-road vehicles; and industrial, agricultural and power-generation applications. Federal-Mogul operates two independent business divisions, called Federal-Mogul Powertrain and Federal-Mogul Motorparts. The two divisions each have their own chief executive officer. The details of Federal Mogul corporate office and headquarters address will help you to know more about Federal Mogul service.

 

Federal Mogul Headquarters Corporate Address

Federal Mogul Headquarters
img credit: Autocar professional

Below is the headquarters address of Federal Mogul corporate office

27300 West 11 Mile Road,
Southfield,
Michigan 48034,
United States

Federal Mogul Corporate Address

 

You can address any correspondence to the Federal Mogul headquarters to:

 

Federal Mogul Headquarters Phone Number

The Federal Mogul corporate office phone number is +1 248-354-7700​ Fax+91 124 4292840.
For customer services, you can call: (800) 325-8886-My-Federal Mogul and for sales support, call: 248-354-7700.

 

Federal Mogul Corporate office email

A/N

Contact form

 

Federal Mogul Customer service

Federal Mogul customer service number: (800) 325-8886

 

How to contact or complain to Federal Mogul Corporate?

Federal Mogul Customer Service team is available on (800) 325-8886. Lines are open 7 days a week from 24 hours So you can submit your complaint easily.

 

Executive Team.

Here is the list of Federal Mogul Executive Team and Board of Director.

  • Rainer Jueckstock – Co-Chairman, Co-CEO & CEO of Powertrain
  • Bradley S. Norton – Co-Chairman of the Board, Co-CEO and CEO of Federal-Mogul Motorparts
  • Jerome Rouquet – Chief Financial Officer and Senior Vice President
  • Martin M. Hendricks – President of Global Braking, Global Wipers and EMEA Federal-Mogul Motorparts
  • Keith Power – President of Asia Pacific – Federal-Mogul Motorparts

Board of Director.

  • Rainer Jueckstock
  • Bradley S. Norton
  • SungHwan Cho
  • Michael Nevin
  • Keith Cozza

 

Federal Mogul Corporate customer service reviews

Feel free to share your experiences, praise or complaints about Federal Mogul corporate service by using below form.

 

Sources

http://www.federalmogul.com/

Also Read: FedEx Office Corporate Office and Headquarters

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Federal Mogul
Average rating:  
 1 reviews
 by Andy Starbuck

I placed PO 72823862 in May. It was processed by Herman Poisot. He sent me confirmation of the order but didn't let me know my order would not be shipped due to a past due invoice on the account. When I found the order had not been received and followed up on it months later I got our accounts payable to contact you and found you had sent the invoice to a guy at our branch who can't do anything with it. We set you up for payment and I asked that Herman Poisot make sure to confirm with me once the order shipped since it's months old now and nobody let me know it wasn't shipping before. He blew off my request and told me to avoid situations like this I should keep track of my orders, invoices, and payments which of course as a purchaser in a large corporation I cannot do. I find this customer service unacceptable and have escalated the situation to be reviewed by my superiors. When a customer orders something if you're not going to ship it for any reason you should always let the purchaser know right away so it can be resolved. When a purchaser asks for confirmation of shipment on an order you failed to ship or to notify them you weren't shipping in the first place you should never rudely blow them off.

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