Contact Groupon Customer Service


Groupon Customer Service
Average rating:  
 9 reviews
 by David

After purchasing the product, I was having trouble installing it on my own. I left a text message explaining that I was having problems and Ed responded to my text message on his way home at the end of the day. He told me he would call me back when he got home and from his home office would remotely walk me through installing the product which he did. I really appreciate him doing that that was above and beyond my expectation.

 by Janet Leigh

Need to speak to someone from Groupon. There is no number to call have made several attempts, very frustrating would like an email sent to me regarding order

 by Lina Gabriela Navarro

It is a terrible service I paid for a tour 188 dollars and when I arrived at the place there was no one, the number is not real and nobody answers my emails, I need my money back, I will never use Groupon I do not recommend it

 by Mercy

None...there's no phone # to reach live person. Groupon has been charging my creditcard with out my knowledge or permission. I never placed a subsequent orders of any kind with Groupon or its affiliates. 0 reviews

 by Anna Jankowska

Yesterday I paid for " super deal" on canvas prints and tried sooo many times to redeem my voucher - nothing , spend hour and half and my copy and paste or type in code did not work. Called that company and hour later got answer : I have to get refund from Groupon not them
This morning spend two hrs trying to call or send email to anybody from customer support and got nothing - just over and over back to this some spot without any help and no answer
They are so quick with taking your money but there s absolutely nobody to contact
Shame of you Groupon

 by sophie

Groupon took $600 from us for a crummy $95 job and there is no way to contact them to get our money back. they send you e-mails with no clear understanding what to do. request you credit card information and pay pal number your personal information without knowing where the email is coming from . Will never buy anything from this site again and advise you do not do it either. apparently we have to go to court to get our money. It seems others have problem with this business as well so where is the consumer support in US

 by Sophie

They are great taking your money but the service is fake their offer is fake I lost over $600 bought fake service and now can not find any human to get my money back this by itself is a prof they are fake

 by Kathleen lawrence

I cannot reach customer service by email. Have major problem! No chat available either.

 by Daniel Neych

I have been trying to get a refund on my order and no one seems to want to help

Contact Groupon  customer service phone numbers

Recently updated on December 14th, 2023 at 09:44 am

Groupon Phone Numbers and Emails

Customer Service:

(888) 375-5777

Toll-Free Groupon:

(888) 375-5777

Groupon Customer Service Email

Contact Voyage: contact.voyage@groupon.com

Ideel: ideel@groupon.com

Groupon Headquarter Email: info@groupon.com

Groupon Support Email: support@groupon.com

Service Member groupon: servicemembre@groupon.com

Merchant Support: merchantsupport@groupon.com

Groupon Rewards feedback: rewardsfeedback@groupon.com

How to Contact Groupon TOLL FREE 1-800 NUMBER

Below are the steps which show a demo of how to contact the Groupon Customer Service

  • Thank you for calling Groupon.com customer service, for quality assurance and training services your call may be monitored or recorded.
  • For kindle questions press 1
  • We will connect you to the next available agent, thank you for holding we will be with you as soon as possible.
  • Note that answers to common questions may be found in the help pages of our retail website and you may also
  • email us by following the contact us links on the website.
  • to change in order or update your accounts setting press 2
  • The current wait time is less with one minute, did you know that you can find video demonstrations for how to register new kindle connect to Wi-Fi, set payment methods.
  • for item delivery, to help us assist you as quickly as possible please have your order number ready.

List of numbers for Groupon Customer care and support:

Customer service: (888) 375-5777

Toll-Free Groupon: (888) 375-5777

Groupon Contact Information

Groupon Website:

https://www.groupon.com/

Groupon Help Center:

Visit contact page

Groupon Live Chat:

Visit contact page

Corporate Office Address:

Groupon

600 W Chicago Ave

Chicago, IL 60654

United States

Social Networks:

Facebook , Twitter, Instagram

Groupon Hours:

24/7

Groupon Executive Team

Here is the list of Groupon Executive Team and Board of Director:

  • Dušan Šenkypl: Interim Chief Executive Officer
  • Jiří Ponrt: Chief Financial Officer
  • Barbara Weisz: Senior Vice President, Sales
  • Vojtěch Ryšánek: Chief Technology Officer
  • Dane Drobny: Outside General Counsel
  • Emma Coleman: Head of Global Communications
  • Branislav Majorský: Senior Vice President, Revenue
  • Lucie Brešová: Vice President, GSO
  • Filip Popovič: Senior Vice President, Transformation, Product and HR
  • Rana Kashyap: Senior Vice President of Corporate Development & Investor Relations

Groupon Application download

Android app download for Groupon

Groupon IOS app download

About

Groupon is an American global e-commerce marketplace connecting subscribers with local merchants by offering activities, travel, goods and services in 13 countries. Based in Chicago, Groupon was launched there in November 2008, launching soon after in Boston, New York City and Toronto.

Groupon Services

  • Apparel
  • Shopping
  • Getaways
  • Electronics
  • Automotive
  • Food & Drink
  • Beauty & Spas
  • Health & Fitness
  • Events & Activities
  • Jewelry & Watches

People Also Ask

Q: Where is Groupon corporate office?

A: Groupon corporate office is located at 600 W Chicago Ave, Chicago, IL 60654, United States.

Q: How do I Contact Groupon corporate office by phone Number?

A: Groupon corporate office Contact Number is +1 (888) 664-4482.

Q: Who is the CEO of Groupon?

A: Dušan Šenkypl is the CEO of Groupon.

Q: Groupon Customer service number?

A: Groupon Customer service number is +1 (888) 375-5777.

Got some questions? Or some suggestions about Groupon Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read: Ritz Carlton Customer Service Phone Numbers

Also Read: Sprint Customer Service Phone Numbers

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Groupon Customer Service
Average rating:  
 9 reviews
 by David

After purchasing the product, I was having trouble installing it on my own. I left a text message explaining that I was having problems and Ed responded to my text message on his way home at the end of the day. He told me he would call me back when he got home and from his home office would remotely walk me through installing the product which he did. I really appreciate him doing that that was above and beyond my expectation.

 by Janet Leigh

Need to speak to someone from Groupon. There is no number to call have made several attempts, very frustrating would like an email sent to me regarding order

 by Lina Gabriela Navarro

It is a terrible service I paid for a tour 188 dollars and when I arrived at the place there was no one, the number is not real and nobody answers my emails, I need my money back, I will never use Groupon I do not recommend it

 by Mercy

None...there's no phone # to reach live person. Groupon has been charging my creditcard with out my knowledge or permission. I never placed a subsequent orders of any kind with Groupon or its affiliates. 0 reviews

 by Anna Jankowska

Yesterday I paid for " super deal" on canvas prints and tried sooo many times to redeem my voucher - nothing , spend hour and half and my copy and paste or type in code did not work. Called that company and hour later got answer : I have to get refund from Groupon not them
This morning spend two hrs trying to call or send email to anybody from customer support and got nothing - just over and over back to this some spot without any help and no answer
They are so quick with taking your money but there s absolutely nobody to contact
Shame of you Groupon

 by sophie

Groupon took $600 from us for a crummy $95 job and there is no way to contact them to get our money back. they send you e-mails with no clear understanding what to do. request you credit card information and pay pal number your personal information without knowing where the email is coming from . Will never buy anything from this site again and advise you do not do it either. apparently we have to go to court to get our money. It seems others have problem with this business as well so where is the consumer support in US

 by Sophie

They are great taking your money but the service is fake their offer is fake I lost over $600 bought fake service and now can not find any human to get my money back this by itself is a prof they are fake

 by Kathleen lawrence

I cannot reach customer service by email. Have major problem! No chat available either.

 by Daniel Neych

I have been trying to get a refund on my order and no one seems to want to help

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One comment

  1. There is no customer service. No one will answer the phone live and no one responds to emails . Groupon is pretty close to being a scam. They take your money and then leave you hanging..Aaron Cooper and his Groupon executive team should be embarrassed to have their names posted and I am surprised this group would want the public to know their names. I intend to do a little more investigating this executive team.

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