Contact Lord & Taylor Customer service


Lord and Taylor
Average rating:  
 2 reviews
 by James

Have to go here for work. Rooftop is 10/10. Stairs in the center of every floor is v convenient. Only 1 or 2 bathrooms per floor which is actually crazy.

 by Amirah

Worse ever. I ordered something back in September. I never received my order. I got through to an agent a few times and the last time she (Hazel) claimed that the investigation was completed and I should be receiving a refund. Well that was a month ago. It’s now the middle of November and I’ve been trying to call for the past 2 weeks to see where my refund is and I have yet to be able to get in touch with a live person. This is by far the worse customer service I’ve ever experienced. When they say that you’ll receive a call back in the order that you call they call back and the line is empty. I will NEVER purchase anything from here let alone recommend this store to anyone.

Contact Lord and Taylor customer service phone numbers

Recently updated on February 24th, 2024 at 06:25 am

Lord & Taylor Phone Numbers and Emails

Toll-Free Number:

1 (866) 465-8292

Customer Service Number:

1 (866) 465-8292

Support Number:

1 (866) 465-8292

General Information:

1 (866) 465-8292

Lord & Taylor Email:

help@lordandtaylor.com

How to Contact Lord & Taylor TOLL-FREE 1-800 NUMBER

List of numbers for Lord & Taylor Customer care and support:

Toll-Free Number: 1 (866) 465-8292

Customer Service Number: 1 (866) 465-8292

Support Number: 1 (866) 465-8292

General Information: 1 (866) 465-8292

Lord & Taylor Contact Information

Lord & Taylor Website:

www.lordandtaylor.com

Lord & Taylor Help Center:

Visit contact page

Lord & Taylor Live Chat:

Visit contact page

Corporate Office Address:

Lord & Taylor

424–434 5th Ave, New York

NY 10018

United States

Social Networks:

Facebook, Twitter, Instagram

Lord & Taylor Hours:

Monday to Saturday from 8 AM to midnight, Sundays from 8 AM to 10 PM Eastern Standard Time (EST)

Executive Team

Here is the list of Lord & Taylor Executive Team and Board of Director:

  • Liz Rodbell: CEO / President
  • Michael Young: DVP IT Operations & Technical Services
  • Amy Avitabile: SVP Marketing
  • Mark Weikel: coo
  • Mike Culhane: CFO
  • James Harris: Managing Director
  • Betsy Polley: VP Merchandising Private Label
  • Lynda Campbell: RVP
  • Laura Swanson: VP, Selling Services
  • Christopher Steinmann: VP/DMM – Jewelry, Watches, Accessories, Home
  • Connie Hoza: VP/SVP, Merchandise Manager Ladies Apparel
  • Georgia Dandolos: General Manager / Divisional Vice President

Lord & Taylor Application download

Android app download for Lord & Taylor

Lord & Taylor IOS app download

About

Lord & Taylor was the oldest-surviving department store chain in the United States. The company operated full-line department stores from 1826 until it filed for bankruptcy in 2020 and closed all brick-and-mortar stores in 2021.

Lord & Taylor Services

  • Shipping & Returns
  • Shipping & Delivery
  • Returns & Exchanges
  • International Shipping
  • Order Status & Tracking
  • Delivery option
  • Online Order
  • Order related issue etc..

People Also Ask

Q: Where is Lord & Taylor corporate office?

A: Lord & Taylor corporate office is located at 424–434 5th Ave, New York, NY 10018, United States.

Q: How do I Contact Lord & Taylor head office by phone Number?

A: Lord & Taylor head office Contact Number is (866) 465-8292.

Q: Who is the CEO of Lord & Taylor?

A: Liz Rodbell is the CEO of Lord & Taylor.

Q: Lord & Taylor Customer service number?

A: Lord & Taylor Customer service number is (866) 465-8292.

Got some questions? Or some suggestions about Lord & Taylor Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

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Lord and Taylor
Average rating:  
 2 reviews
 by James

Have to go here for work. Rooftop is 10/10. Stairs in the center of every floor is v convenient. Only 1 or 2 bathrooms per floor which is actually crazy.

 by Amirah

Worse ever. I ordered something back in September. I never received my order. I got through to an agent a few times and the last time she (Hazel) claimed that the investigation was completed and I should be receiving a refund. Well that was a month ago. It’s now the middle of November and I’ve been trying to call for the past 2 weeks to see where my refund is and I have yet to be able to get in touch with a live person. This is by far the worse customer service I’ve ever experienced. When they say that you’ll receive a call back in the order that you call they call back and the line is empty. I will NEVER purchase anything from here let alone recommend this store to anyone.

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