Recently updated on December 2nd, 2023 at 05:26 am
Public Storage Headquarters Address and Contact
Below is the headquarters address of Public Storage corporate office:
701 Western Ave, Glendale, CA 91201, United States
Phone Number: +1 (800) 688-8057
Fax Number: (818) 553-2388
Founder: B. Wayne Hughes
Public Storage Headquarters Location & Directions
How to contact Public Storage Corporate Office
Public Storage Customer Service team is available on 1 (800) 567-0759. Lines are open 7 days a week from 5:00 am — 9:00 pm. So you can submit your complaint easily.
Here is the list of Public Storage Executive Team and Board of Director:
- Joseph D. Russell, Jr.: PRESIDENT, CHIEF EXECUTIVE OFFICER
- Tom Boyle: SENIOR VICE PRESIDENT, CHIEF FINANCIAL OFFICER
- Natalia N. Johnson: SENIOR VICE PRESIDENT, CHIEF ADMINISTRATIVE OFFICER
- Nathaniel A. Vitan: SENIOR VICE PRESIDENT, CHIEF LEGAL OFFICER AND CORPORATE SECRETARY
Public Storage is an American international self storage company headquartered in Glendale, California, that is run as a real estate investment trust. It is the largest brand of self-storage services in the US. In 2008, it was the largest of four publicly traded storage REITs.
Public Storage Corporate Office Photos
img Credit: Public Storage img Credit: CoStar
People Also Ask
Q: Where is Public Storage corporate office?
A: Public Storage corporate office is located at 701 Western Ave, Glendale, CA 91201, United States
Q: How do I Contact Public Storage corporate office by phone Number?
A: Public Storage corporate office Contact Number is (800) 688-8057.
Q: Who is the CEO of Public Storage?
A: Joseph D. Russell, Jr. is the CEO of Public Storage.
Q: Public Storage Customer service number?
A: Public Storage Customer service number is 1 (800) 567-0759.
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I recently rented a storage space at Public Storage Scotch Plains NJ and the service was great. Tammy helped me to relax while dealing with a stressful move. She was patient, calm and KIND! I've had to go and call the office a number of times and Tammy has always gone beyond her normal responsibilities to ensure that my needs were handled. Today ppl are generally not kind but proves this opinion wrong daily.
Some big rats got in my storage one die in my new clothes I ask the bitch at counter with smart mouth to have door fix 8 months ago she’s never in office shows up when she get ready I am not letting them get away with this bad service
I rented a 10x10 and set up AutoPay. on 3/13/22 i moved in and i paid $30.00 when it was suppose to be $1.00 for the 1st month. My payments were increased in less than a month & then on May 2022 i got an alert on the app for payment $71.00 was told that was the regular rate price???? NO so when covid outbreak hit my office & we were sent home... they did not care. they charged me late fees, lien fees etc. i was given 2 telephone #'s & an email to reach out to for assistance... NO RESPONSE or CALLBACKS.
Rat, roaches and constant rent increases!!!! Run, do not rent with them…. The free month isn’t really free, you will pay for it, the insurance is a scam… if you have a loss you won’t receive a dime… my daughter had a facility that I paid monthly and her items were damaged, and she was not compensated. Her storage was destroyed by water and rodents, which caused her couch, mattress and a lot of her items to mildew and be deemed worthless… If you value the items you are storing please find a worthy facility because Public storage is a rat and roach infested storage facility with low price to real the customer in and end with high prices that you must pay. They are liars and everyone including corporate tells you different things. I’m going to post this on Yelp as well…
Rat infested in Vancouver Washington. After I complained then they went out and put rat bait stations all around the complex. I was furious. The rats ate/destroyed a lot of my stuff including a couch. It also smells like mildew all of my storage stuff. And on top of this, the managers there had the tenacity eventhough they knew for years of the rat infestation to raise my rental storage amount from 85.00 to 115.00 for a rat infestation and mildew storage. This is insane. Who does this? And if the rate increase comes from corporate then corporate you should know your business inside and out. For example, how about taking a walk around the facilities and doing an inspection before you increase rates??????? Ha. would that not be a good business thing to do. Well, I will be reporting you to the BBB, and the city for a rat infestation facility! These are my next steps to do.
So I go & rent a unit at 808 Gleneagles ct. Towson Md. I start out paying $98 a month I can afford that. 3 months later my bill goes up to $106 the next month it goes up $2 more dollars. In August my bill is now $108. Now its November $ my bill is $136 a month I never agreed to allow my bill to go up in 6 months $40. No no no bad business on Public Storage. I want a refund asap
My son lives in Salem Oregon, I live in Colorado, simply trying to pay a month on his storage. Local manager doesn't answer phone. Payment on line is obscure, nothing to confirm you're paying the right person's storage, call center wants a 20 convince fee to help me. Don't expect any personal service, all automated, frustrating. For a company to profit off a good deed is so wrong. Word of mouth bashing gonna start today. Crooks, heartless money grubbing crooks. No matter, changed companies
Public Storage is a RIP OFF, when I stated the Unit it was $175 a month ok cool I paid the monthly fee for 2 month, I vacate the property on 08/11/2021 due to closed on my home. Not once I was informed if I closed the unit before the end of the month I would been prorated. If I had known this from the beginning when speaking with Monica I would have continue to leave it open. I am paying for a unit that was closed out 08/11 and unable to be reimbursed for the remining of the month hope that no on use this company signed a ANGER BIRD
Jackie Sylvia live at 1782 D street Hayward CA #89 steel people person items
I am being charged for insurance on two of my three storage units even though I attempted to waive it at the time I rented the units. They refused to waive it initially on the two "because my first month was free." I had no problems with waiving it on the first unit. Now they REFUSE to stop billing me for insurance. They tell me I have to go into the office to sign a waiver which is what I tried to do to begin with in the office. I have been working remotely for two months. They have been requiring me to go into a Public Storage office BUT I WAS SO REMOTE THERE WASN'T ONE ANYWHERE FOR HUNDREDS OF MILES! I have now tried calling the corporate headquarters and finally got through to someone after a tremendous amount of difficulty and being on hold for 20 minutes. I finally got through to someone who was nice and tried to help, however, she was unable to find a way she could correct it and forwarded a message to her supervisor but until she calls back and fixes it, I will have to continue to pay $30/MO for insurance when I don't need it! I never got a call back. Previously, I had spoken to the manager of the storage facility who said the GM would call back and they never called back -- has been 3 weeks. I have now traveled a significant distance to only have wi-fi access for a short time. In addition to all this, the office calls me every few days and repeatedly sends multiple emails telling me I have not secured one of my storage areas because I apparently put the lock in the "wrong hole." I was not told about this "wrong hole/right hole." I am now convinced that this is a set-up just to make me pay more money. They owe me a lot of money and need to correct their records one way or another. And no one is being responsive! Enough is enough. This is absurd. I am too busy for this nonsense and they are taking money they have absolutely no entitlement to!