Quality Inn Customer Service Phone Numbers


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Quality Inn Customer Service
Average rating:  
 4 reviews
 by Nicole Redeemer

Dirtiest place ever. Stained blood on sheets pillows cases and towels. Under the bed was 1 in dust , socks, shoes, bottles, and tissues. So dangerous during these times . They should get all new employees and start new with trained staff. You should just close this disgusting hotel.

 by Deonjalo

The bed in the rooms were absolutely disgusting. The mattress, sheets, bed skirts, matress pad, duvet cover, pillowcases, and pillows were stained with sweat and pee. Also hair was all over the mattress. DO NOT STAY HERE!!! I called to the front desk to express concerns and the representative, Rashell said "I don't have anything to do with the rooms being filthy and the night manager comes at 11pm you can talk to him". Again shows the lack of training! What kind of response is that to tell a guest that just found urine stains on the sheets pillows and mattress?

********* Sidenote there are all of these signs plastered everywhere stating if you're not wearing a mask you'll be asked to leave WITHOUT a refund. When ironically you have a multiple mattresses with bodily fluids. Yet that's not addressed? With all of this Covid 19 you would think Charles (The GM) would ensure the safety of his Guest.***********



At this point my wife and I have come in from the beach and would like to relax but can not so we pack our belongings. I had to ask Rashell for another room because she never offered to move us. Rashell took my wife to view a TOTAL OF FOUR ROOMS to only have the same disgusting outcome...one of the rooms even had blood stains on the matress. We requested a REFUND immediately only for Rashell (the only representative on the premises at the time) to inform us the she is not authorized to give refunds. We asked her to call the manager (Charles- the GM) due to the circumstances.

He spoke to my wife and said that he would issue a refund. Which was adjusted from his mobile phone ( which I think is strange I thought he would walk his staff member through the process of refunding a guest) Instead of a refund Charles- the GM authorized my credit card again another $209.29.

My wife and I waited. Charles arrived at 11pm for night audit. We IMMEDIATELY bring it to his attention that he has DOUBLE CHARGED my credit card. Charles denies processing the double charge on his end saying "booking.com is actually charging guests and using Quality Inn & Suites' name (which would be considered FRAUD) which shows up on bank statements and they have been doing this for weeks now". He even went on to tell me how other guests have had the same complaints including a guest staying in room 107.

I found his explanation lacked candor, so I call booking.com immediately after speaking with Charles.

The booking.com representative (Law) explained their process and ensured me that they only set up the reservation and the Hotel bills all guests which is stated on their website and one of the reasons I decided to book the room.

Law, from booking.com, offered to call the Hotel to speak with Charles about the charges.

Law offered assistance in helping to depute the charges.

I am still waiting for a refund of $419.58.

I you want to have a good experience just PICK ANOTHER HOTEL!!!!

 by james

This old Vietnam veteran that is really lucky to be alive. I want to tell you about how i got ripped off by an employee, that is a manager of the Quality inn. I don't think that it is funny for this person to do what they did to me. I did this person a great big favor , and they do nothing but wipe their feet on me now, as i am their door matt. over $850.00 is a pretty large favor to do for someone, and get crapped on , afterwards. The owner of the quality inn is Ronnie, and i have tried to get in touch with him on 2 occasions.

 by James Jackson

Just had a problem that I thought was going to be a big deal...but it was easily, quickly, and smoothly solved when I found the right person in the Quality Inn organization...kudos and many thanks...

Contact Quality Inn customer service phone numbers

Phone Number : 1-877-424-6423

Email : gm.fl432@choicehotels.com

Business Hours: 24 hours

Website : http://www.qualityinnfloridacity.com/

Corporate Head office:

Quality Inn Customer Service Phone Numbers

Customer care: 1-855-849-1516
Quality Inn General questions Number: 
Customer Service: 
1-877-424-6423
Reservations: 877-424-6423
Quality Inn toll free: 
1 800 300 8800

Quality Inn Headquarters Info, Email, Phone number, Website and live chat Information

This is why we reported our bad stay to Quality Inn corporate headquarters at Guest Relations Service Center, 6811 East Mayo Blvd, Suite 100, Phoenix, Arizona 85054.
 
If you searching for Quality Inn Customer Service Number, you are at the right place. In this post, we have provided a list of Quality Inn Customer Service Phone Numbers. You can call Quality Inn Customer Support the Quality Inn 800 Phone Number given here and solve your queries.

Quality Inn Corporate Office Address: 10750 Columbia Pike Silver Spring, Maryland 20901, United States
Headquarters Email :  gm.fl432@choicehotels.com
Quality Inn complaint email:
Corporate Office phone number : 1-301-592-5000
Quality Inn Helpline:
Corporate Fax Number: 1-301-592-6157
headquarters website: Click here
Discussion forum: Click here
 

Quality Inn International Customer Service numbers

Canada and the U.S:
United-Kingdom :  
Australia :
United-Arab-Emirates :
Germany :
India:

How to Contact Quality Inn TOLL FREE 1-800 NUMBER

List of numbers for Quality Inn Customer care and support

Quality Inn customer care number : 1-855-849-1516
Support number : 305-248-4009
Quality Inn Cancellations: 
Executive Customer Relations :

  • Thank you for calling selection Hotels. This call perhaps monitored and recorded for quality functions.
  • For help with our web site, please press one.
  • For reservations, please press two.
  • Thank you for calling selection Hotels International. This call could also be recorded and monitored for quality assurance.
  • For reservations, please press 1.
  • Thank you for calling selection Hotels International. This call could also be recorded and monitored for quality assurance.
  • Welcome to selection hotel, my name is XXXX from reservations, could I actually have your name please? (real person)
  • For selection privileges info relating to points, promotions or password resets, press 2.
  • To file a proper comment regarding your keep, press 3.
  • And for help relating to our web site, please press 4.

 

Quality Inn Executive Team

Patrick Pacious: President and Chief Executive Officer
Dominic Dragisich: Chief Financial Officer
Patrick Cimerola: Chief Human Resources Officer
Simone Wu: Senior Vice President, General Counsel & Secretary
David Pepper: Chief Development Officer
Robert McDowell: Chief Commercial Officer
John Bonds: Senior Vice President, Enterprise Operations and Technology
Janis Cannon: Senior Vice President, Upscale Brands
Thomas Song: Senior Vice President, Corporate Development and Innovation
William Carlson: Senior Vice President, Performance Analytics
Todd Davis: Chief Information Officer
Mark Pearce: Senior Vice President International Division

Quality Inn Application download

Android app download for Quality Inn

Quality Inn IOS app download
 

Quality Inn Services

  • 24-hour Airport Shuttle Service
  • Complimentary Full, Hot Breakfast Buffet featuring eggs, sausage, waffles, fruits and more
  • Complimentary Wi-Fi Access Throughout the Hotel
  • Truck and Bus Parking
  • 7 & 14 Day Park & Fly Packages
  • Indoor Heated Pool and Whirlpool Spa
  • Meeting Room for all occasions
  • Fitness Center featuring stationary bike, Stairmaster, treadmill, and weight machine
  • 24-Hour Food Market
  • Guest Laundry and Valet Dry-Cleaning
  • ATM on-site
  • Pet-Friendly ($50.00 per pet / per stay)
  • Car rental delivered to you at the hotel
  • Business Center with Wi-Fi Access
  • Copy and Fax Services
  • Meeting Room Ideal for Corporate Meetings (414 Square Feet)
  • Complimentary Local Calls
  • Wake-Up Service
  • Nearby Currency Exchange
  • Nearby Airline Ticket Desk

 

Quality Inn history

Family owned and operated for over 60 years, Quality Inn Gettysburg Battlefield is your gateway to one of America’s most celebrated destinations. Enjoy a quiet refuge at our garden-style hotel with a blend of historic charm and modern amenities. Unwind in spacious rooms with refrigerators, microwaves, and cable TV. Refresh in our seasonal indoor pool and hot tub or outdoor pool.

Greet the day with a complimentary breakfast in our Victorian breakfast cottage, built in 1880 and socialize with friends in our Reliance Mine Saloon. Surrounded by historic Gettysburg battlefields, museums, wineries and shopping, our hotel offers a warm, welcoming place to experience authentic American history and hospitality.

Read Also: InterContinental Hotels Customer Service Phone Numbers

Reference: Wikipedia , Quality Inn

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Quality Inn Customer Service
Average rating:  
 4 reviews
 by Nicole Redeemer

Dirtiest place ever. Stained blood on sheets pillows cases and towels. Under the bed was 1 in dust , socks, shoes, bottles, and tissues. So dangerous during these times . They should get all new employees and start new with trained staff. You should just close this disgusting hotel.

 by Deonjalo

The bed in the rooms were absolutely disgusting. The mattress, sheets, bed skirts, matress pad, duvet cover, pillowcases, and pillows were stained with sweat and pee. Also hair was all over the mattress. DO NOT STAY HERE!!! I called to the front desk to express concerns and the representative, Rashell said "I don't have anything to do with the rooms being filthy and the night manager comes at 11pm you can talk to him". Again shows the lack of training! What kind of response is that to tell a guest that just found urine stains on the sheets pillows and mattress?

********* Sidenote there are all of these signs plastered everywhere stating if you're not wearing a mask you'll be asked to leave WITHOUT a refund. When ironically you have a multiple mattresses with bodily fluids. Yet that's not addressed? With all of this Covid 19 you would think Charles (The GM) would ensure the safety of his Guest.***********



At this point my wife and I have come in from the beach and would like to relax but can not so we pack our belongings. I had to ask Rashell for another room because she never offered to move us. Rashell took my wife to view a TOTAL OF FOUR ROOMS to only have the same disgusting outcome...one of the rooms even had blood stains on the matress. We requested a REFUND immediately only for Rashell (the only representative on the premises at the time) to inform us the she is not authorized to give refunds. We asked her to call the manager (Charles- the GM) due to the circumstances.

He spoke to my wife and said that he would issue a refund. Which was adjusted from his mobile phone ( which I think is strange I thought he would walk his staff member through the process of refunding a guest) Instead of a refund Charles- the GM authorized my credit card again another $209.29.

My wife and I waited. Charles arrived at 11pm for night audit. We IMMEDIATELY bring it to his attention that he has DOUBLE CHARGED my credit card. Charles denies processing the double charge on his end saying "booking.com is actually charging guests and using Quality Inn & Suites' name (which would be considered FRAUD) which shows up on bank statements and they have been doing this for weeks now". He even went on to tell me how other guests have had the same complaints including a guest staying in room 107.

I found his explanation lacked candor, so I call booking.com immediately after speaking with Charles.

The booking.com representative (Law) explained their process and ensured me that they only set up the reservation and the Hotel bills all guests which is stated on their website and one of the reasons I decided to book the room.

Law, from booking.com, offered to call the Hotel to speak with Charles about the charges.

Law offered assistance in helping to depute the charges.

I am still waiting for a refund of $419.58.

I you want to have a good experience just PICK ANOTHER HOTEL!!!!

 by james

This old Vietnam veteran that is really lucky to be alive. I want to tell you about how i got ripped off by an employee, that is a manager of the Quality inn. I don't think that it is funny for this person to do what they did to me. I did this person a great big favor , and they do nothing but wipe their feet on me now, as i am their door matt. over $850.00 is a pretty large favor to do for someone, and get crapped on , afterwards. The owner of the quality inn is Ronnie, and i have tried to get in touch with him on 2 occasions.

 by James Jackson

Just had a problem that I thought was going to be a big deal...but it was easily, quickly, and smoothly solved when I found the right person in the Quality Inn organization...kudos and many thanks...

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