Rheem Manufacturing Corporate Office and Headquarters address


Tips for contacting & calling Rheem Manufacturing quicker, tips for sloving issues & customer reviews
Rheem Manufacturing
Average rating:  
 4 reviews
 by Kathleen Murray

My husband bought new water softener exactly 3 WEEKS ago TODAY! He has done construction for 30 yrs. Installed in no time. Plugged in NOTHING! DEAD! We have gotten nothing but BS promises from Rheem. Oh they did send new board n cord. Lmao. Still NOTHING! Promised long ago to send parts n schedule repair person. So far ZERO! Husband calls regularly. NOW THEY MAY NOT HAVE JAPANESE PARTS! WTH? This is total BS! Nobody in corporate office. Spare me! Wear a mask like my grocer n employees! What a COP OUT! Company is a disgrace!

 by Emily

The water heater break after three months and I have to buy a new one. Wasted labor cost and a lot of money.

 by leslie stevens

Awful!!! can't reach anyone at rheem and they don't honor their warranty. they promised me a refund but after months and months of trying to get them to pay, they don't.

 by Terry Duff

Rheem Hybrid Performance Platinum Series heat pump water heater, 50 gallon: $2,800.00 ($3,200.00 installed)

I don't recommend this product. I 'upgraded' to this from my basic $500 electric water heater that came with my Ryan Home. It lived 11 years before it began leaking and we had to replace it. That 50 gallon never left us without heat and did well until it died. We upgraded as the numbers forecasted that we'd make the money up in 3 years, and we'd be saving money after that. The numbers made it look smart. However, we've got it maxed out to the highest temperature setting and we can't run two showers back to back without going completely cold. I can't tell you how many times I've gotten stuck with shaving in cold water after a shower now. This is running it in the Energy Saver Mode. as the more efficient modes don't even let us get the second shower completed without going cold. There's one higher mode, called "High Demand' mode. When I put it there, I can squeak out the shave with hot water too; I just have to remember to put it into that mode. Why don't I just leave it in that mode you ask? This is a hard answer, because it really shows the bad investment this product has been for our family. As it currently stands, running this unit at 'Energy Saver' Mode, set for 130 degrees, and barely getting two showers in with enough heat, keep my electric energy usage nearly identical to what it was with that old electric, basic, water heater. For example, this past month (January 2021) was a total of 1769 kilowatts. This same time last year (January 2020) was a total of 1729 kilowatts.... it's actually costing me more for this energy efficient, poor performing, expensive upgrade. Those kilowatts totaled $205.60 on 1/14/2020 and $210.05 on 1/13/2021. Long story short, this product was a horrible investment for us and I am putting this out here to save others from the same. The business has been amazing, as my review indicated above. They have worked with me several times to troubleshoot this water heater and have determined it functions as it should. As result, I was instructed to keep increasing the set temperature, assuming the old one must have been set high as well; however, to set it any higher now would be bypassing it's max setting and continue to increase the cost of this unit past what the old one cost to run. For the record, all other appliances in the house are the same as last year; nothing changed except the water heater. No changes in use, family size.. anything. If I could do it over again, I would have went with a basic electric water heater, like I had, and saved the $2,000.00 or more paid for the 'upgrade". I would have stayed with the business, however; their work and professionalism was, and is, top tier.

Contact Rheem Manufacturing customer service phone numbers

Phone Number : (770) 351-3000

Email : social@rheem.com

Business Hours: 7:00 AM - 7:00 PM

Website : http://www.rheem.com/

Corporate Head office: 1100 Abernathy Road, N.E. Suite 1700 Atlanta, GA 30328, United States

Rheem Manufacturing Corporate Office and Headquarters address

Rheem Manufacturing Company is an American privately held manufacturer that produces residential and commercial water heaters and boilers, as well as heating, ventilating and air conditioning (HVAC) equipment. The company also produces and sells products under the Ruud brand name. It is a subsidiary of Paloma Industries. What became Rheem started in 1925 as a supplier of packaging to the petroleum industry, and is currently headquartered in Atlanta, Georgia in the United States. The details of Rheem Manufacturing corporate office and headquarters address will help you to know more about Rheem Manufacturing service.

 

Rheem Manufacturing Headquarters Corporate Address

Below is the headquarters address of Rheem Manufacturing corporate office

Rheem Manufacturing Corporate Address

Atlanta, Georgia, United States

You can address any correspondence to the Rheem Manufacturing headquarters to:

1100 Abernathy Road, N.E.
Suite 1700
Atlanta,
GA 30328,
United States

Rheem Manufacturing Headquarters Phone Number

The Rheem Manufacturing corporate office phone number is (770) 351-3000.
For customer services, you can call: 800-432-8373 and for sales support, call: (770) 351-3000.

 

Rheem Manufacturing Corporate office email

social@rheem.com

Contact form

 

Rheem Manufacturing Customer service

Rheem Manufacturing customer service number: 800-432-8373

 

How to contact or complain to Rheem Manufacturing Corporate?

Rheem Manufacturing Customer Service team is available on 800-432-8373 and (770) 351-3000. Lines are open 7 days a week from 7:00 AM – 7:00 PM So you can submit your complaint easily.

 

Executive Team.

CHRIS PEEL: President and COO
ANAMARIA OLIVA: Director of Human Resources
BILL ALDERSON: Enterprise Director, Marketing & Digital Services
CHUCK HOLT: Vice President of Manufacturing
MOHAMMAD FAROOQ: Director – Product Management
BILL BROWN: Innovative Technology Leader
GREG MILLER: President
PETER REYNOLDS: Vice President & General Manager
TERRY HIGHT: IT Manager, Network & Infrastructure

 

Rheem Manufacturing Corporate customer service reviews

Feel free to share your experiences, praise or complaints about Rheem Manufacturing corporate service by using below form.

Sources

http://www.rheem.com/

https://en.wikipedia.org/wiki/Rheem

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Rheem Manufacturing
Average rating:  
 4 reviews
 by Kathleen Murray

My husband bought new water softener exactly 3 WEEKS ago TODAY! He has done construction for 30 yrs. Installed in no time. Plugged in NOTHING! DEAD! We have gotten nothing but BS promises from Rheem. Oh they did send new board n cord. Lmao. Still NOTHING! Promised long ago to send parts n schedule repair person. So far ZERO! Husband calls regularly. NOW THEY MAY NOT HAVE JAPANESE PARTS! WTH? This is total BS! Nobody in corporate office. Spare me! Wear a mask like my grocer n employees! What a COP OUT! Company is a disgrace!

 by Emily

The water heater break after three months and I have to buy a new one. Wasted labor cost and a lot of money.

 by leslie stevens

Awful!!! can't reach anyone at rheem and they don't honor their warranty. they promised me a refund but after months and months of trying to get them to pay, they don't.

 by Terry Duff

Rheem Hybrid Performance Platinum Series heat pump water heater, 50 gallon: $2,800.00 ($3,200.00 installed)

I don't recommend this product. I 'upgraded' to this from my basic $500 electric water heater that came with my Ryan Home. It lived 11 years before it began leaking and we had to replace it. That 50 gallon never left us without heat and did well until it died. We upgraded as the numbers forecasted that we'd make the money up in 3 years, and we'd be saving money after that. The numbers made it look smart. However, we've got it maxed out to the highest temperature setting and we can't run two showers back to back without going completely cold. I can't tell you how many times I've gotten stuck with shaving in cold water after a shower now. This is running it in the Energy Saver Mode. as the more efficient modes don't even let us get the second shower completed without going cold. There's one higher mode, called "High Demand' mode. When I put it there, I can squeak out the shave with hot water too; I just have to remember to put it into that mode. Why don't I just leave it in that mode you ask? This is a hard answer, because it really shows the bad investment this product has been for our family. As it currently stands, running this unit at 'Energy Saver' Mode, set for 130 degrees, and barely getting two showers in with enough heat, keep my electric energy usage nearly identical to what it was with that old electric, basic, water heater. For example, this past month (January 2021) was a total of 1769 kilowatts. This same time last year (January 2020) was a total of 1729 kilowatts.... it's actually costing me more for this energy efficient, poor performing, expensive upgrade. Those kilowatts totaled $205.60 on 1/14/2020 and $210.05 on 1/13/2021. Long story short, this product was a horrible investment for us and I am putting this out here to save others from the same. The business has been amazing, as my review indicated above. They have worked with me several times to troubleshoot this water heater and have determined it functions as it should. As result, I was instructed to keep increasing the set temperature, assuming the old one must have been set high as well; however, to set it any higher now would be bypassing it's max setting and continue to increase the cost of this unit past what the old one cost to run. For the record, all other appliances in the house are the same as last year; nothing changed except the water heater. No changes in use, family size.. anything. If I could do it over again, I would have went with a basic electric water heater, like I had, and saved the $2,000.00 or more paid for the 'upgrade". I would have stayed with the business, however; their work and professionalism was, and is, top tier.

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