Contact SuddenLink Customer Service


SuddenLink Customer Service
Average rating:  
 2 reviews
 by Anna

The last few days, we have had issues getting some of our tv channels. Since there was construction in the area, we thought something about this was messing things up. Finally today, our television went off. After trying the resetting etc. things to see if we could fix it our self, I took the tv box down to the Amarillo office to see about a replacement. The customer service representative that waited on me was friendly, knowledgeable, and took care of the replacement in a few minutes. I took the box home, plugged it in and now our tv reception is perfect. Suddenlink has always took care of any issues we have whether it be tv, internet, or phone with no problem. Thank you for your service.

 by S Perry

Suddenlink is a terrible company who values new customers much more than good paying long term customers. Your service when needed is lacking severely in the field and on call in to the customer service. You customer service is so scripted that a real conversation isn't possible and just frustrate the customer experience. Called this morning and selected call me back and you had a message it would be a week. I am really trying to understand your business model but it only seems it is to make it to difficult to speak to someone and hope the customer gives up. Coming from a service industry not hearing from a customer is the worst possible thing a company can have.

Not seeing many options to extending the use of Suddenlink and time to reconsider other options.

Contact SuddenLink customer service phone numbers

Recently updated on January 13th, 2024 at 04:09 am

SuddenLink Phone Numbers and Emails

Customer Service:

888-822-5151, 1-877-794-2724

To order new service:

877-694-9474

To transfer your existing service to a new address:

877-694-9474

For general, billing or technical support:

1-877-794-2724

Business/Ad Sales:

800-490-9604

Live Chat:

877-694-9474

Need Assistance:

888.592.1995

Sales:

877-694-9474

Business:

1-800-490-9604

SuddenLink Email:

support@optimum.com

How to Contact SuddenLink TOLL FREE 1-800 NUMBER

Below are the steps which show a demo of how to contact the SuddenLink Customer Service

  • Thank you for calling SuddenLink. If you are calling about TV, internet home or cell phone service, press or say one.
  • If you are calling for business services, press or say two.
  • To place a new order for TV, internet, home or cell phone service, press or say one
  • I’ll need to check to make sure our service can be provided in your area. Please enter or say your five-digit zip-code.
  • Thank you for calling SuddenLink, please hold while we transfer your call to the next available agent. We value you as a customer, thank you for your patience. This call may be monitored or recorded for quality assurance.
  • Hey, thank you for calling SuddenLink my name is XXXXXXXX, to who am I speaking with? (live person)
    to check the status of your order, press or say two.
  • To make changes to or move your existing service, press or say three.
  • For more options, such as technical support in billing, press or say four.

List of numbers for SuddenLink Customer care and support:

SuddenLink customer care number1-877-794-2724

Support number: 1-877-794-2724

SuddenLink Contact Information

SuddenLink Website:

www.suddenlink.com

SuddenLink Help Center:

Visit contact page

SuddenLink Live Chat:

Visit contact page

Corporate Office Address:

SuddenLink

310 Walnut Ext, Branson

MO 65616

United States

Social Networks:

FacebookTwitterInstagram

SuddenLink Hours:

7 days a week: 24 Hours Open

Executive Team

Here is the list of SuddenLink Executive Team and Board of Director:

  • Dexter Goei: CEO / President
  • Phil Ahlschlager: Senior VP
  • Daniel Fitzgibbon: VP/Senior Counsel
  • Dan Spoelman: VP of Operations
  • Rodney Lanham: VP of Technical Operations
  • Peter Brown: VP Operations
  • Stephen Bryant: VP-Fiscal Operations
  • Tom Wheeler: VP Sales
  • Rhonda Billingslea: VP of Sales and Marketing
  • Gregory Graff: SVP Sales
  • Jeff Blaszak: Sr. Director of Operations
  • Marsha Gee: VP IT BSS/OSS

SuddenLink Application download

Android app download for SuddenLink

SuddenLink IOS app download

About

Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Prior to its acquisition by Altice, the company was the seventh largest cable operator with 1.5 million residential and 90,000 business subscribers.

SuddenLink Services

  • Find Offers
  • Moving?
  • Pay Bill
  • My Account
  • Email
  • Pricing & Packages

People Also Ask

Q: Where is SuddenLink corporate office?

A: SuddenLink corporate office is located at 310 Walnut Ext, Branson, MO 65616, United States.

Q: How do I Contact SuddenLink corporate office by phone Number?

A: SuddenLink corporate office Contact Number is +1 (866) 950-3278.

Q: Who is the CEO of SuddenLink?

A: Dexter Goei is the CEO of SuddenLink.

Q: SuddenLink Customer service number?

A: SuddenLink Customer service number is 1-877-794-2724.

Got some questions? Or some suggestions about SuddenLink Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

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Also Read: KLM Airlines Customer Service Phone Numbers

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SuddenLink Customer Service
Average rating:  
 2 reviews
 by Anna

The last few days, we have had issues getting some of our tv channels. Since there was construction in the area, we thought something about this was messing things up. Finally today, our television went off. After trying the resetting etc. things to see if we could fix it our self, I took the tv box down to the Amarillo office to see about a replacement. The customer service representative that waited on me was friendly, knowledgeable, and took care of the replacement in a few minutes. I took the box home, plugged it in and now our tv reception is perfect. Suddenlink has always took care of any issues we have whether it be tv, internet, or phone with no problem. Thank you for your service.

 by S Perry

Suddenlink is a terrible company who values new customers much more than good paying long term customers. Your service when needed is lacking severely in the field and on call in to the customer service. You customer service is so scripted that a real conversation isn't possible and just frustrate the customer experience. Called this morning and selected call me back and you had a message it would be a week. I am really trying to understand your business model but it only seems it is to make it to difficult to speak to someone and hope the customer gives up. Coming from a service industry not hearing from a customer is the worst possible thing a company can have.

Not seeing many options to extending the use of Suddenlink and time to reconsider other options.

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