Last updated on June 27th, 2019 at 03:37 amSallie Mae Customer Service Phone Numbers Sallie Mae customer care:  844-827-7478 (844-8-ASSIST)  General questions Number:  Customer Service: 800-472-5543 Sallie Mae Student Loan Customer Service: 800-472-5543 SLM-LOAN: 855-756-5626 Existing student loans: 800-472-5543 Savings products: 877-346-2756 Upromise GoalSaver Accounts: 877-978-1710 Upromise® by Sallie Mae: 888-279-2828 Direct: 302-451-4912 International: 877-456-6221   Sallie