Contact TracFone Customer Service


Tracfone Customer Service
Average rating:  
 2 reviews
 by Debey

I only gave them 1 star because it wouldn't accept my review without it. have been a StraighTalk (tracfone) customer for over 10 years. I am furious and completely disgusted with the customer support phone service of this company! It doesn't matter when I call, or how many times, I am routed to someone in India or Panama, for whom American English is a 2nd language.I then have to spend hours on the phone because I am constantly having to ask them what they said or correcting them when they can't understand what I have said repeatedly! I have repeatedly asked to speak to customer &/or technical support in the U.S.A. They tell me they have a call center in Miami FL at the corporate office, but that they have no way to transfer me there. This used to be possible. They also said they were filing a complaint escalation and that someone from the Miami Corporate office would call me within 48 hours. NO ONE EVER CALLED! If the money I pay for my family's phone service IN THE UNITED STATES OF AMERICA is not providing AMERICAN JOBS it is time to go back to a land line!!!!!

 by Laurel Lee

An FCC document includes names and contact information (phone, fax, email) for many Tracfone employees/ officials. https://dms.psc.sc.gov/attachments/matter/FCC7B9EF-0E60-E20C-0A1477281330312C

Contact Tracfone customer service phone numbers

Recently updated on January 25th, 2024 at 03:14 am

TracFone Phone Numbers and Emails

Customer Service:

1-800-867-7183

Media Contact:

305-715- 6500

SIM Customers:

1-855-333-CELL (2355)

TracFone Customer Service Toll Free Number:

800-876-5753

800-323-2366

800-626-4883

800-964-4836

TracFone Email:

CorporateOffice@tracfone.com

How to Contact TracFone TOLL FREE 1-800 NUMBER

  • Thank you for calling TracFone, for English press one
  • for TracFone press one,
  • This call is also recorded for quality assurance, please listen carefully as our menu choices have modified.
  • To activate, activate or transfer your phone number to a brand new TracFone, press one.
  • transfer your phone number from a unique company to TracFone, press one,
  • to transfer your current TracFone number to a different TracFone, press two,
  • activate a brand new TracFone with a brand new phone number press 3.
  • To activate the TracFone number that was previously active, press four,
  • to change your current TracFone number and obtain a new number based on your local calling space press 5,
  • come back to the previous menu, press nine,
  • to repeat this menu press zero.
  • To buy airtime and alternative product and services, press two,
  • if you have a pin or airtime card and want to add minutes to your TracFone, press 3.
  • For support with owner features, like voicemail, ringtone and international long distance press four.
  • For the other services including technical support, press five,
  • to repeat this menu press zero
  • for safe link press 2

List of numbers for Tracfone Customer care and support:

Tracfone customer care number: 1-800-867-7183

Support number: 1-800-867-7183

TracFone Contact Information

TracFone Website:

www.tracfone.com/home

TracFone Help Center:

Visit contact page

TracFone Live Chat:

Visit contact page

Corporate Office Address:

TracFone

9700 NW 112th Ave, Medley

FL 33178

United States

Social Networks:

Facebook, Twitter, Instagram

TracFone Hours:

Monday to Sunday: 8:00am – 11:45pm (EST)

Executive Team

Here is the list of TracFone Executive Team and Board of Directors:

  • Eduardo Diaz Corona: President & CEO
  • Jay Smith: CIO & Head of Innovation
  • Igor Spektor: VP, Chief Information Security Officer
  • Matthew Maroney: VP of Sales and Marketing
  • Ricky Ramon: Vice President – Carrier Operations & Automation
  • Denaya Bullard: VP, Human Resources

Tracfone Application download

Android app download for Tracfone
Tracfone IOS app download

About

TracFone Wireless, Inc. is an American prepaid, no-contract mobile phone provider. TFWI is a subsidiary of Verizon Communications, and offers products and services under several brands.

Tracfone Services

  • Airtime and Service Plans
  • Airtime Cards / Service Plans
  • Phones
  • Bring your Own Phone
  • Buy SIM Cards / Bring Your Own Phone
  • Protect Your Phone
  • Prepaid mobile virtual network operator

People Also Ask

Q: Where is TracFone corporate office?

A: TracFone corporate office is located at 9700 NW 112th Ave, Medley, FL 33178, United States.

Q: How do I Contact TracFone corporate office by phone Number?

A: TracFone corporate office Contact Number is 1 (800) 867-7183.

Q: Who is the CEO of TracFone?

A: Eduardo Diaz Corona is the CEO of TracFone.

Q: TracFone Customer service number?

A: TracFone Customer service number is 1 (800) 867-7183.

Got some questions? Or some suggestions about TracFone Customer Service? That’s why we’ve got a comments section on this blog! You can feel free to leave a comment or two down below and we’ll get back to you as soon as possible!

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Tracfone Customer Service
Average rating:  
 2 reviews
 by Debey

I only gave them 1 star because it wouldn't accept my review without it. have been a StraighTalk (tracfone) customer for over 10 years. I am furious and completely disgusted with the customer support phone service of this company! It doesn't matter when I call, or how many times, I am routed to someone in India or Panama, for whom American English is a 2nd language.I then have to spend hours on the phone because I am constantly having to ask them what they said or correcting them when they can't understand what I have said repeatedly! I have repeatedly asked to speak to customer &/or technical support in the U.S.A. They tell me they have a call center in Miami FL at the corporate office, but that they have no way to transfer me there. This used to be possible. They also said they were filing a complaint escalation and that someone from the Miami Corporate office would call me within 48 hours. NO ONE EVER CALLED! If the money I pay for my family's phone service IN THE UNITED STATES OF AMERICA is not providing AMERICAN JOBS it is time to go back to a land line!!!!!

 by Laurel Lee

An FCC document includes names and contact information (phone, fax, email) for many Tracfone employees/ officials. https://dms.psc.sc.gov/attachments/matter/FCC7B9EF-0E60-E20C-0A1477281330312C

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