Zales Jewelry Corporate Office and Headquarters address


Tips for contacting & calling Zales Jewelry quicker, tips for sloving issues & customer reviews
Zales Jewelry
Average rating:  
 3 reviews
 by NATASHA PITTMAN

This company is aweful! I ordered a ring online and they cancelled my order without letting me know and now I've been fighting them for 2 months to get my money back! Terrible, terrible company! DO NOT PURCHASE ANYTHING FROM THEM!

 by Mona Stanton

Bought a diamond bracelet on line but the clasp was terrible. Wouldn’t stay shut. So I tried to return at a store and their computer was down. So 2 weeks later (cuz I live 40 minutes away) I tried to return it again. Low and behold their internet is down again! Really!!!! The women in the store were down rude bitches. I will NEVER EVER buy anything from Zales again and I’ll advise everyone I know not to either. Cheap stuff ! Rude employees! Should be a -1.

 by Vanessa Burnett

I made an appointment for a ring cleaning and repair and upon showing up for it I was helped by a gentleman who informed me the “protection plan” doesn’t cover diamonds (they said it was full protection at time of purchase). I then ask to refund the protection plan then since it doesn’t serve a purpose and he asked his manager and she refused since the sale was “too long ago.” (The sale was 8 months ago and they have been closed for Over 3 months because of Covid). I have been calling weekly since February about my cleaning and repair and upon telling the manager this she tells me “no I didn’t.”

Since the manager did not want to refund the useless plan, she interrupted me EVERYTIME I tried to talk and blurted out NO without listening to what I was interested in doing.

Then we are told were no longer covered since we missed the 6 month cleaning that they were closed during AND I called to speak to someone about in advance.

Oh and during all this I made the statement “yes I know how jewelry works” and she says “no you don’t.”

So for anyone who needs a ring, go to Zales if you want one that will have diamonds falling out in less than 6 months and have FULL PROTECTION APPLICABLE and still be covered 0% on repair

Contact Zales Jewelry customer service phone numbers

Phone Number : (972) 580-4000

Email : Webmaster@zalecorp.com, sscc_employeesupport@zalecorp.com

Business Hours: 8:00 AM - 8:00 PM

Website : https://www.zales.com/

Corporate Head office: 901 W. Walnut Hill Ln. Irvine, TX 75038 United States

Zales Jewelry Corporate Office and Headquarters address

The Zale Corporation is an American jewelry retailer, incorporated in Delaware in 1993. The principal executive offices are located in Irving, Texas. The details of Zales Jewelry corporate office and headquarters address will help you to know more about Zales Jewelry service.

 

Zales Jewelry Headquarters Corporate Address

Below is the headquarters address of Zales Jewelry corporate office

Zales Jewelry Corporate Address

Irving, Texas, United States

You can address any correspondence to the Zales Jewelry headquarters to:

901 W. Walnut Hill Ln.
Irvine,
TX 75038
United States

Zales Jewelry Headquarters Phone Number

The Zales Jewelry corporate office phone number is (972) 580-4000.
For customer services, you can call: 1-800-311-5393 and for sales support, call: (972) 580-4000.

 

Zales Jewelry Corporate office email

Webmaster@zalecorp.com, sscc_employeesupport@zalecorp.com

Contact form

 

Zales Jewelry Customer service

Zales Jewelry customer service number: 1-800-311-5393

 

How to contact or complain to Zales Jewelry Corporate?

Zales Jewelry Customer Service team is available on 1-800-311-5393 and (972) 580-4000. Lines are open 7 days a week from 8:00 AM – 8:00 PM. So you can submit your complaint easily.

 

Executive Team.

Terry Burman: Chairman
Theo Killion: CEO
Matthew Appel: CAO

 

Zales Jewelry Corporate customer service reviews

Feel free to share your experiences, praise or complaints about Zales Jewelry corporate service by using below form.

Sources

https://www.zales.com/

https://en.wikipedia.org/wiki/Zale_Corporation

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Zales Jewelry
Average rating:  
 3 reviews
 by NATASHA PITTMAN

This company is aweful! I ordered a ring online and they cancelled my order without letting me know and now I've been fighting them for 2 months to get my money back! Terrible, terrible company! DO NOT PURCHASE ANYTHING FROM THEM!

 by Mona Stanton

Bought a diamond bracelet on line but the clasp was terrible. Wouldn’t stay shut. So I tried to return at a store and their computer was down. So 2 weeks later (cuz I live 40 minutes away) I tried to return it again. Low and behold their internet is down again! Really!!!! The women in the store were down rude bitches. I will NEVER EVER buy anything from Zales again and I’ll advise everyone I know not to either. Cheap stuff ! Rude employees! Should be a -1.

 by Vanessa Burnett

I made an appointment for a ring cleaning and repair and upon showing up for it I was helped by a gentleman who informed me the “protection plan” doesn’t cover diamonds (they said it was full protection at time of purchase). I then ask to refund the protection plan then since it doesn’t serve a purpose and he asked his manager and she refused since the sale was “too long ago.” (The sale was 8 months ago and they have been closed for Over 3 months because of Covid). I have been calling weekly since February about my cleaning and repair and upon telling the manager this she tells me “no I didn’t.”

Since the manager did not want to refund the useless plan, she interrupted me EVERYTIME I tried to talk and blurted out NO without listening to what I was interested in doing.

Then we are told were no longer covered since we missed the 6 month cleaning that they were closed during AND I called to speak to someone about in advance.

Oh and during all this I made the statement “yes I know how jewelry works” and she says “no you don’t.”

So for anyone who needs a ring, go to Zales if you want one that will have diamonds falling out in less than 6 months and have FULL PROTECTION APPLICABLE and still be covered 0% on repair

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