Toys R Us Customer Service Phone Numbers

Tips for contacting & calling Toys R Us quicker, tips for sloving issues & customer reviews
Toys R Us Customer Service
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Contact Toys R Us customer service phone numbers

Phone Number : 1-800-869-7787

Email :

Business Hours: Monday to Friday between 8.30 am to 5.30 pm

Website :

Corporate Head office: Geoffrey House, Maidenhead Business Park, Westacott Way, Maidenhead SL6 3QH

Toys R Us Customer Service Phone Numbers

Customer Service: 1-800-869-7787
Toys R Us Dispute Number:
Pay Bill By Phone: 1-800-440-0998
Toll free: 

Toys R Us Headquarters Info, Email, Phone number, Website and live chat Information

Toys “R” Us, Inc. is an American toy and juvenile-products retailer founded in 1948 and headquartered in Wayne, New Jersey, in the New York City metropolitan area. Founded by Charles P. Lazarus in its modern incarnation in 1957, Toys “R” Us traces its origins to Lazarus’ children’s furniture store, which he started in 1948. He added toys to his offering, and eventually shifted his focus.
Toys “R” Us experienced expansion as a chain, becoming predominant in its niche field of toy retail. Represented by cartoon mascot Geoffrey the Giraffe from 1969, Toys “R” Us eventually branched out into launching the stores Babies “R” Us and the now-defunct Kids “R” Us.

If you searching for Toys R Us Customer Service Number, you are at the right place. In this post, we have provided a list of Toys R Us Customer Service Phone Numbers. You can call Toys R Us Customer Support the Toys R Us 800 Phone Number given here and solve your queries.

Toys R Us Corporate Office Address : – Geoffrey House, Maidenhead Business Park, Westacott Way, Maidenhead SL6 3QH

Headquarters Email :

Toys R Us complaint email:
Corporate Office phone number : 0843 658 0837
Toys R Us Helpline: 0808 1002178
Corporate Fax Number: (973) 617-4006
headquarters website: Click here
Discussion forum: Click here

Toys R Us International Customer Service numbers

Canada and the U.S: 0969 39 94 94
United-Kingdom :  
Australia : 0732-270270
United-Arab-Emirates :
Germany : 0221 2999 9444

How to Contact Toys R Us TOLL FREE 1-800 NUMBER

  • Thanks for calling Toys R Us, this call maybe monitored or recorded for quality purposes. So how can I help you today?
  • You can say reward zone,
  • store hours,
  • order status,
  • OK, I can look up your order with your order number.
  • If you need help finding it press the star key, otherwise go ahead and enter just the numbers from your order number.
  • If your order number starts with BBY01 just include the numbers after that.
  • computer repair statusor say more options
  • More options.
  • OK, let me transfer you to someone who will help you. Please wait.

List of numbers for Toys R Us Customer care and support

Toys R Us customer care number : 1-800-869-7787
Support number : 0845 367 7878
Toys R Us Cancellations: 
Executive Customer Relations : 1 (973) 617-5900

Toys R Us Executive Team

David Allen Brandon -Chairman and Chief Executive Officer
Andre A. Javes -President
Michael J. Short -Chief Financial Officer and Executive Vice President
Wolfgang Link -President of Europe
Kevin Macnab -President of International

Toys R Us Application download

Android app download for Toys R Us

Toys R Us IOS app download

Toys R Us Services

  • Keeping my Gift Card
  • Online Gift Card purchases
  • Checking my Gift Card balance
  • Gift Card redemption
  • Limit on Gift Cards
  • Promotional codes and Gift Cards
  • Deduction of funds/value
  • In-store redemption
  • Canadian Gift Cards
  • Toys R Us history

Average Toys ‘R’ Us hourly pay ranges from approximately $8.37 per hour for Member Services Representative to $10.13 per hour for Customer Service Supervisor. The average Toys ‘R’ Us salary ranges from approximately $17,988 per year for Customer Service Supervisor to $70,000 per year for Customer Assistant.
Salary information comes from 685 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 24 months.

Toys R Us history

Charles P. Lazarus born 1923 founded Children’s Supermart in Washington, D.C., during the post-war baby boom era in 1948 as a baby-furniture retailer. Its first location was at 2461 18th St. NW, where the nightclub Madam’s Organ Blues Bar is located. Lazarus began receiving requests from customers for baby toys. After adding baby toys, he got requests for toys for older children. The focus of the store changed in 1957, and Toys “R” Us was born in Rockville, Maryland.
Toys R Us was acquired in 1966 by Interstate Department Stores, Inc. owner of the White Front, Topps Chains and Children’s Bargain Town USA, a toy-store chain related to Toys R Us in the American Midwest that would later be combined with the rest of the Toys “R” Us chain. The original Toys “R” Us store design from 1969 to 1989 consisted of vertical rainbow stripes and a brown roof with a front entrance and side exit.

At its peak, Toys R Us was considered a classic example of a category killer, a business that specializes so thoroughly and efficiently in one sector that it pushes out competition from both smaller specialty stores and larger general retailers. Since the rise of mass merchants like Walmart, Target and Amazon, however, Toys “R” Us has lost much of its share of the toy market, and fell behind Walmart in toy sales for 1998.

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